Missing points for Cruises. How to contact Celebrity

[mauimary]

I know I have seen this many times about many of us having 0 cruises and shows our status as pretty low when in fact we are not far from elite plus.  Celebrity has most of our cruises listed and says we have X but only gives us credit for part of them.  We are missing about 3 of them which puts us at close enough to be making a difference. 
…..How do we contact the Capt Club?

……We can nearly come up with the dates from photos we have leaving port. With the X symbol. 

…..if we can get an email we can send the        evidence. 
Thank you. 

[jelayne]

From posts I have read emails don't get answered in a timely manner if at all.

I would suggest you call the Captains Club @ 1-800 760-0654.  Calling early in the morning seems to be the best time.