Casinos at Seas Reservation Refund Info Sought

[egurbi]

Alas, it is looking like I will need to cancel a cruise booked through casinos at seas that sails this Saturday.  In addition to the $140 administrative fee, I paid the port taxes, prepaid Daily service charge, and the tips for the free at sea dinners. 

 

Am I correct that if I cancel I should receive a refund to my credit card of all of these charges with the exception of the $140 administrative charge?  And this still applies even if I cancel on 2 days notice [will know for certain on Thursday morning for a Saturday cruise]. 

 

Many thanks in advance for your kind replies.

[phillygwm]

Did they add the travel protection as well?  That's $35 and they usually just add it (given the minimal amount, I don't question it.)  That may also protect you.

[BirdTravels]

1 hour ago, egurbi said:

Alas, it is looking like I will need to cancel a cruise booked through casinos at seas that sails this Saturday.  In addition to the $140 administrative fee, I paid the port taxes, prepaid Daily service charge, and the tips for the free at sea dinners. 

 

Am I correct that if I cancel I should receive a refund to my credit card of all of these charges with the exception of the $140 administrative charge?  And this still applies even if I cancel on 2 days notice [will know for certain on Thursday morning for a Saturday cruise]. 

 

Many thanks in advance for your kind replies.

You are correct. Your only cost is the admin fees, upgrade fees, and insurance costs. Everything else should go back to original form of payment. Based on your description, the last minute cancellation only costs you $140. 

[egurbi]

Thank you, Bird. Greatly appreciate the information.  Noe hoping against hope I don’t need to cancel. 

[BirdTravels]

2 minutes ago, egurbi said:

Thank you, Bird. Greatly appreciate the information.  Noe hoping against hope I don’t need to cancel. 

Good luck. Hopefully you will be able to sail!

[dbrown84]

and hopefully you're driving to the port or have refundable transportation.  Good Luck

[smillerholmes]

On 2/21/2023 at 7:01 PM, BirdTravels said:

You are correct. Your only cost is the admin fees, upgrade fees, and insurance costs. Everything else should go back to original form of payment. Based on your description, the last minute cancellation only costs you $140. 

I have only recently started using CAS to book cruises, but why would "upgrade fees" not also go back on your card?  Just trying to learn in case something comes up in the future.

[BirdTravels]

6 hours ago, smillerholmes said:

I have only recently started using CAS to book cruises, but why would "upgrade fees" not also go back on your card?  Just trying to learn in case something comes up in the future.

That is your "cruise fare". It is subject to the cancellation policy. If you have insurance, you can file a claim to get that back. 

 

If you purchase insurance through NCL and cancel for an uncovered reason (i.e., the Aon insurance company denies your claim), you get your FCC for 75% of 90% from NCL. 

Edited February 23, 2023 by BirdTravels