Cancelling Cocoa Cay reservations

[dateacher]

Does anyone know how late you can cancel any of your Cocoa Cay reservations?  It is Day 2 of our cruise.  Is waiting until we board too late?

[acuprulez]

I think it's 48 hour notice no penalty cancellation.

 

You should be asking the excursion desk onboard, not a forum.

[MommaBear55]

Your reservation is locked 72 hours before you get in your cruise, so you need to do it then or throw yourself on the mercy of the shore excursion staff the minute you get on board.

[Joseph2017China]

wait, you are on the ship, and want to cancel?  Why are you asking us, and not going to the desk to ask them?  We can't help you, but on the ship, they have an excursion desk that can help you.  

 

Your other option, is simply press the button to cancel and see if it lets you.  No need to ask. 

Edited March 2, 2023 by Joseph2017China

[Ryder101]

I think they are saying it takes place on day 2 of the cruise, because the next line is "is waiting till we board to late".

(I think?)

[Ken at the beach]

2 hours ago, Joseph2017China said:

wait, you are on the ship, and want to cancel?  Why are you asking us, and not going to the desk to ask them?  We can't help you, but on the ship, they have an excursion desk that can help you.  

 

Your other option, is simply press the button to cancel and see if it lets you.  No need to ask. 

Where id you get that they were on board

[Ken at the beach]

6 hours ago, dateacher said:

Does anyone know how late you can cancel any of your Cocoa Cay reservations?  It is Day 2 of our cruise.  Is waiting until we board too late?

As mentioned its 48 hours prior to the excursion but you need to take into account that the cruise planner is closed 72 hours prior to sailing.

[Toddcan]

2 hours ago, Ourusualbeach said:

Where id you get that they were on board

They said "It is day 2 of our cruise".  That could mean Coco-Cay is day 2 of their cruise, or that "It is (presently) day 2 of our cruise"

[Ken at the beach]

2 minutes ago, Toddcan said:

They said "It is day 2 of our cruise".  That could mean Coco-Cay is day 2 of their cruise, or that "It is (presently) day 2 of our cruise"

Not really because they follow that up with "is waiting till we board too late"

[Toddcan]

8 minutes ago, Ourusualbeach said:

Not really because they follow that up with "is waiting till we board too late"

um... lol, not trying to be petty, but you brought it up 😉

 

THAT could also mean that they were already onboard if the question context was general and not specific. 

 

Either way - not an issue to get into a Canadian Royal Rumble over 🙂

[dateacher]

Thanks all. Our cruise isn't until April.  Just wondering if we can wait until we board to cancel or if we need to do it in advance.  Guess I will do it before. We may have too many waterpark passes.