ncgolferette Posted March 21, 2023 #1 Share Posted March 21, 2023 I am having trouble with my booking on Oceania’s web site. I can sign in and access my booking and view my past purchases. However I cannot book new excursions and them put into my cart. When I go to look at my cart the screen will not load. Has anyone experienced this problem? I called Oceania yesterday and got no help. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 21, 2023 #2 Share Posted March 21, 2023 you could try clearing your cache/cookies if using a computer or a different browser & see if that helps I am surprised they would not book the excursions for you ? Link to comment Share on other sites More sharing options...
ncgolferette Posted March 21, 2023 Author #3 Share Posted March 21, 2023 Thanks. I’ll try that. They did book the excursions for me. 1 Link to comment Share on other sites More sharing options...
victory2020 Posted March 23, 2023 #4 Share Posted March 23, 2023 I'm having trouble also, want to add OBC to booking. Wi;; I be able to do this by phone? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 23, 2023 #5 Share Posted March 23, 2023 1 hour ago, victory2020 said: I'm having trouble also, want to add OBC to booking. Wi;; I be able to do this by phone? I would think so just have the booking number handy & CC 1 Link to comment Share on other sites More sharing options...
Rare ToxM Posted March 23, 2023 #6 Share Posted March 23, 2023 (edited) Website is down, just seen a message on the site Edited March 23, 2023 by ToxM Added pic Link to comment Share on other sites More sharing options...
PirateShark Posted March 23, 2023 #7 Share Posted March 23, 2023 It appears to be fixed. 1 Link to comment Share on other sites More sharing options...
ncgolferette Posted March 24, 2023 Author #8 Share Posted March 24, 2023 Unfortunately no fix for me. Waiting to hear back from the webmaster since Wednesday. Link to comment Share on other sites More sharing options...
ATrikha Posted March 26, 2023 #9 Share Posted March 26, 2023 The Oceania web site is still having problems, as of March 25, 2023 evening. Was in the middle of making shore excursions about 3 hours back, selected those and put those in the cart, but then when I tried to open the cart to pay for those, the cart did not open. Then when I tried to start all over again, it said that I don't have any coming booking in my account and that there is no booking with my booking number (did not have a problem finding my booking 20 minutes earlier). Hopefully this is just a temporary web problem and my booking was not messed up. It is terrible that Oceania can't seem to fix its web site problems Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 26, 2023 #10 Share Posted March 26, 2023 3 minutes ago, ATrikha said: The Oceania web site is still having problems, as of March 25, 2023 evening. Was in the middle of making shore excursions about 3 hours back, selected those and put those in the cart, but then when I tried to open the cart to pay for those, the cart did not open. Then when I tried to start all over again, it said that I don't have any coming booking in my account and that there is no booking with my booking number (did not have a problem finding my booking 20 minutes earlier). Hopefully this is just a temporary web problem and my booking was not messed up. It is terrible that Oceania can't seem to fix its web site problems see this thread https://boards.cruisecritic.com/topic/2926385-booking-disappeared-from-o-website-at-45-day-mark-before-cruise/#comment-65081140 Might be back up now Link to comment Share on other sites More sharing options...
ATrikha Posted March 26, 2023 #11 Share Posted March 26, 2023 Thanks, LHT28, for the link to the web site shutdown notice. Makes me feel a lot more hopeful that my booking is not messed up. Link to comment Share on other sites More sharing options...
shepherd really Posted March 26, 2023 #12 Share Posted March 26, 2023 7 hours ago, ATrikha said: Thanks, LHT28, for the link to the web site shutdown notice. Makes me feel a lot more hopeful that my booking is not messed up. It is far more likely the website is screwed up then your booking. Finest cuisine at sea? maybe Worst website in the cruise industry? probably 1 1 Link to comment Share on other sites More sharing options...
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