Rare vino100 Posted April 1, 2023 #1 Share Posted April 1, 2023 I tried to book the Pinnacle Grill for my family of 16. Someone on CC shared a phone # to contact. Well, after being transferred between many agents I was told that I had to fill out a form ,send it back and then wait for their response. I was supposed to get an email from HAL, well it never came. I’m hoping not to go through that process again . Any suggestions? Link to comment Share on other sites More sharing options...
PalmSprings Posted April 1, 2023 #2 Share Posted April 1, 2023 (edited) We got this form sent to us prior to our November, 2022 cruise on NS and used it to book our group of 9. There was a similar document for for Tamarind, but I cannot seem to locate it. My sister was the person who actually submitted it - filled out the info in Word (as well as fixed the formatting errors that occurred because I only have Apple products and no access to Microsoft products), emailed to the address at the bottom and then sent everyone the confirmation from the ship once confirmed. Pinnacle Grill Request Form.doc Edited April 1, 2023 by PalmSprings Clarification Link to comment Share on other sites More sharing options...
Rare *Miss G* Posted April 1, 2023 #3 Share Posted April 1, 2023 May I suggest that, once onboard, you go in person to the restaurant to confirm the reservation? One time I had booked for 9 people. We received confirmation. When we arrived at our reservation time we were told they had no record of it. Not something you want to hear when celebrating a special occasion. 2 Link to comment Share on other sites More sharing options...
Reagan0712 Posted April 1, 2023 #4 Share Posted April 1, 2023 FYI - You won’t all be seated at one table. Last October on the Rotterdam I was part of a group of 12 that was booked in the Pinnacle for a birthday dinner and we were seated at two tables. 1 Link to comment Share on other sites More sharing options...
Rare 3rdGenCunarder Posted April 1, 2023 #5 Share Posted April 1, 2023 1 hour ago, Reagan0712 said: FYI - You won’t all be seated at one table. Last October on the Rotterdam I was part of a group of 12 that was booked in the Pinnacle for a birthday dinner and we were seated at two tables. I don't know which ship @vino100 is on, but the Vistas and maybe Signatures have a room to one side that can be set up with a long center table and then some people would be at side tables. Depending on how busy Pinnacle is, they could take up most of that room. Link to comment Share on other sites More sharing options...
Rare albingirl Posted April 2, 2023 #6 Share Posted April 2, 2023 Let us know how you make out. Sounds like a very fun party to me!!! Link to comment Share on other sites More sharing options...
Rare vino100 Posted April 2, 2023 Author #7 Share Posted April 2, 2023 12 hours ago, 3rdGenCunarder said: I don't know which ship @vino100 is on, but the Vistas and maybe Signatures have a room to one side that can be set up with a long center table and then some people would be at side tables. Depending on how busy Pinnacle is, they could take up most of that room. I’m on the Konsingdam to Alaska. I’m hoping there is a side room that can fit us. Link to comment Share on other sites More sharing options...
Rare vino100 Posted April 2, 2023 Author #8 Share Posted April 2, 2023 21 hours ago, PalmSprings said: We got this form sent to us prior to our November, 2022 cruise on NS and used it to book our group of 9. There was a similar document for for Tamarind, but I cannot seem to locate it. My sister was the person who actually submitted it - filled out the info in Word (as well as fixed the formatting errors that occurred because I only have Apple products and no access to Microsoft products), emailed to the address at the bottom and then sent everyone the confirmation from the ship once confirmed. Pinnacle Grill Request Form.doc 67.5 kB · 42 downloads Thanks for this link. Much appreciated. I’ll give it a try. Link to comment Share on other sites More sharing options...
Rare vino100 Posted April 2, 2023 Author #9 Share Posted April 2, 2023 3 hours ago, albingirl said: Let us know how you make out. Sounds like a very fun party to me!!! I’ll keep you posted. We are a fun group for sure. 🎉 Link to comment Share on other sites More sharing options...
PalmSprings Posted April 2, 2023 #10 Share Posted April 2, 2023 17 minutes ago, vino100 said: Thanks for this link. Much appreciated. I’ll give it a try. Sorry about he formatting being so messed up. My sister said fixing it in Word only took a couple minutes. We got our reservation for 9 a day after she emailed it in. I hope your group gets similarly good results. Link to comment Share on other sites More sharing options...
Rare vino100 Posted April 7, 2023 Author #11 Share Posted April 7, 2023 After getting no where calling HAL , my wonderful travel agent took care of reserving the Pinnacle Grill for all 16 of us. nothing better than having a great agent. 1 Link to comment Share on other sites More sharing options...
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