deec Posted June 25 #26 Share Posted June 25 You probably should have taken the $750 for another cruise just in case you decide to book an additional cruise someday. Link to comment Share on other sites More sharing options...
Rare longterm Posted June 27 #27 Share Posted June 27 Here's what I would do in this situation: Get a supervisor on the phone--it might take a few tries and some time on the phone, but it can be done (I've done it); Politely express my irritation over the delay in refund, question the use of the word "goodwill;" Insist on a compensation from Viking, in addition to the refund. My experience has shown that this will almost always result in a nice travel voucher from Viking--which would assuage my injured feelings and give Viking some future business. A bit of a win-win. Link to comment Share on other sites More sharing options...
donaldsc Posted June 28 #28 Share Posted June 28 How about you get back at them by refusing to cash the check. That will teach them. DON 2 Link to comment Share on other sites More sharing options...
deec Posted June 28 #29 Share Posted June 28 There are two different situations being discussed...the OP did receive a check...BUT Breckski's post is about an entirely different set of circumstances. NO refund was offered only differening amouts of future cruise credits. Link to comment Share on other sites More sharing options...
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