Toledosfinest Posted July 11, 2023 #1 Share Posted July 11, 2023 We returned from the Discovery Princess about 5 weeks ago, and was wondering from all the Princess cruisers how long did it take to get your "Refundable" shipboard credit refunded through the mail? We have over $500 were expecting, and guest services on the ship advised to expect the check in about 4 weeks. Link to comment Share on other sites More sharing options...
CaliforniaDon Posted July 11, 2023 #2 Share Posted July 11, 2023 Hah! Excellent timing. We returned from Hawaii on June 17th. We had about $125 in refundable credits and the check arrived today (July 10th) - a bit over 3 weeks later. The check arrives in a plain envelope and looks very much like junk mail. It is from some name that has nothing to do with Princess, so be careful! Good luck. 1 Link to comment Share on other sites More sharing options...
Toledosfinest Posted July 11, 2023 Author #3 Share Posted July 11, 2023 Thank You Link to comment Share on other sites More sharing options...
jeeper2 Posted July 11, 2023 #4 Share Posted July 11, 2023 13 minutes ago, CaliforniaDon said: The check arrives in a plain envelope and looks very much like junk mail. It is from some name that has nothing to do with Princess, so be careful! Good luck. It certainly does look like junk mail! I almost tossed some refunded Future Cruise Deposits that I wasn’t expecting! I now know to be careful if I expect an Onboard Credit refund! Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted July 11, 2023 #5 Share Posted July 11, 2023 The return address on the envelope used to be Bottom Line Technologies, but I had read here recently that Princess was making it a little more obvious that it was not junk mail by having “Princess” somewhere on the envelope. @Toledosfinest, love your user name. I was born and raised in Toledo and my family is all still there. In fact, my mom is in the Monclova/Holland area. Link to comment Share on other sites More sharing options...
RedIguana Posted July 11, 2023 #6 Share Posted July 11, 2023 Departed June 2nd and received mine sometime last week, about 5 weeks or so. Link to comment Share on other sites More sharing options...
Toledosfinest Posted July 11, 2023 Author #7 Share Posted July 11, 2023 Thanks for your info. Link to comment Share on other sites More sharing options...
Toledosfinest Posted July 12, 2023 Author #8 Share Posted July 12, 2023 On 7/11/2023 at 11:26 AM, PescadoAmarillo said: The return address on the envelope used to be Bottom Line Technologies, but I had read here recently that Princess was making it a little more obvious that it was not junk mail by having “Princess” somewhere on the envelope. @Toledosfinest, love your user name. I was born and raised in Toledo and my family is all still there. In fact, my mom is in the Monclova/Holland area. It's a small world. We live in Springfield Twsp about 2 minutes from Monclova. We have a Holland Mailing address. 1 Link to comment Share on other sites More sharing options...
Toledosfinest Posted July 28, 2023 Author #9 Share Posted July 28, 2023 On 7/11/2023 at 4:06 PM, Toledosfinest said: Thanks for your info. Well it's been 6 weeks since our Discovery Cruise, and still no OBC refund yet. Link to comment Share on other sites More sharing options...
Toledosfinest Posted August 10, 2023 Author #10 Share Posted August 10, 2023 On 7/28/2023 at 7:36 PM, Toledosfinest said: Well it's been 6 weeks since our Discovery Cruise, and still no OBC refund yet. Well 8 weeks after our Discovery Cruise, our check has arrived in the mail with our OBC refund. 3 1 Link to comment Share on other sites More sharing options...
caribill Posted August 10, 2023 #11 Share Posted August 10, 2023 Cruise ended June 28. Check received July 12. 1 Link to comment Share on other sites More sharing options...
AtlantaGa52 Posted September 6, 2023 #12 Share Posted September 6, 2023 We disembarked on August 4th and still no check for our refundable OBC. Almost 5 weeks. Really dislike the way they handle this. Link to comment Share on other sites More sharing options...
Toledosfinest Posted September 6, 2023 Author #13 Share Posted September 6, 2023 Don't sweat yet. It took me about 7 weeks to get mine. It will come, as long as it's OBC from your travel agency or something like that. When you get it, it will be in an envelope with the words Princess Cruiseline and another financial company on the return address. You can call Princess like I did, and they will just keep saying " it will arrive in a few weeks." Good Luck. Link to comment Share on other sites More sharing options...
LibertyBella Posted September 6, 2023 #14 Share Posted September 6, 2023 Still waiting for ours--disembarked July 22nd. Reading these updates continues to give me hope! Link to comment Share on other sites More sharing options...
caribill Posted September 7, 2023 #15 Share Posted September 7, 2023 On 8/10/2023 at 2:33 PM, caribill said: Cruise ended June 28. Check received July 12. But the final onboard account statement, which usually arrives by E-mail within 48 hours, did not arrive until August 25, almost two months later. Link to comment Share on other sites More sharing options...
caribill Posted September 7, 2023 #16 Share Posted September 7, 2023 10 hours ago, Toledosfinest said: Don't sweat yet. It took me about 7 weeks to get mine. It will come, as long as it's OBC from your travel agency or something like that. l Princess like I did, and they will just keep saying " it will arrive in a few weeks." Good Luck. If you look at your final statement, usually sent by E-mail within 48 hours of the cruise ending, you can tell if there is any refundable OBC that will be mailed to you. If there is a check coming, there will be an entry on the statement saying "Referred to Corporate Finance" along with the amount. Link to comment Share on other sites More sharing options...
EZ1 Posted September 7, 2023 #17 Share Posted September 7, 2023 8 hours ago, LibertyBella said: Still waiting for ours--disembarked July 22nd. Reading these updates continues to give me hope! Our Carib Princess cruise ended July 15, haven't gotten our check yet as well. Link to comment Share on other sites More sharing options...
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