On Board Guest Services Shout Out

[Keith1010]

I wanted to give a shout-out to on board guests services. I have found their responses to be timely and thorough.  Sometimes, they immediately have the answer. If they do not,  they will respond to say they have reached out to another department or in one case the other department responded back to me directly to say they were looking into it for me and would get back to me.  

 

I always found the former on board guest services helpful and the new on-board guest services is doing a fantastics job IMHO.

 

Keith 

[Rothko1]

You should consider writing a letter to the company, and send it to the senior company officers, including the President.  That usually works wonders ensuring that the proper staff get credit for a job well performed.