Jump to content
Cruise Critic Community


  • Content Count

  • Joined

About Keith1010

  • Rank
    100,000+ Club

About Me

  • Interests
    Cruising, Travel, Indoor Cycling, Sports,
  • Favorite Cruise Line(s)
    Crystal Cruises
  • Favorite Cruise Destination Or Port of Call
    The One We Are Currently Visiting
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:

Recent Profile Visitors

14,851 profile views
  1. Regardless of anyone's opinion from this board about Crystal, Genting, processing times, how many threads there have been on this subject and just about anything else that has already been posted, this is the processing time for refunds which has been communicated by Crystal Cruises and can be found on their website. Keith ADVISORY ALERT: PROCESSING OF REFUNDS Processing and Issuance of Refunds UPDATED Wednesday, March 18, 2020 6pm EST Crystal continues to diligently work to serve our guests for travel changes as a result of the evolving COVID-19 situation. With many affected sailings, we ask our guests for their patience as we work through the logistics of the changes to our voyages, including pending itinerary changes and the issuing of refunds. Refunds are manually processed by the Crystal team and given the high volume of cancelled sailings it may take up to 90 days from the day of cancellation for them to be issued to guests. We thank you for reading this important information, and for your continued understanding.
  2. Just a reminder, the Cooking Demonstration by Celebrity Chef Jon Ashton begins in 30 minutes. I can smell those cookies. Well at least virtually. ๐Ÿ˜€ Keith
  3. \Yes as it stands now she is supposed to arrive by 8:00 on the 6th. There is a saying "It's not over until the Fat Lady Sings". Let's hope she gets there. Keith
  4. The reality is whether you are served by a server of on a buffet on land or at sea you likely have a higher odds of getting germs because of the handling of the dishes and other items by people other than yourself. So if that is a concern you'll want to stay home. i am not being obnoxious but realistic. Now if you do eat out a buffet where less people are touching the items is preferred. In the perfect world I would prefer Crystal to serve the food rather than guests serving themselves. This is because you are touching the same serving pieces that the person before you touched and there are times where people place part of the tongs where they may have been held by others in the dish accidentally. Now even if someone serves you the food there is some risk but a little less compared to people serving themselves. This is why when we eat a Marketplace at lunch we try to get our items as soon as they open before things have been handled by lots of people. We also carry the plates back ourselves even when someone offers to help and as soon as we sit down we clean our hands with hand sanitizer. Now if you overthink this remember someone from the waitstaff has already touched the flatware. It's been along time since we sailed Carnival. I would say the biggest difference is the quality of the food. Same goes for most cruise lines compared to Crystal. There is also differences between how the physical buffet is set up. The virus and some of what we are being asked to do is similar to practices that we have tried to follow anytime we go out including cruising. Avoid hugging. Avoid handshakes. Keep a distance from others. Wash hands for two minutes and with warm to hot water and lather good. Don't touch hands and nose and eyes. Clean hand after you touch things and because we can't run to the washroom every minute we do use a hand sanitizer to supplement actual hand washing. I think if this was done by more people there would be less transmission of sicknesses including the flu and simple colds. I do hope that society changes because of the Coronavirus and eliminates things like hugging, handshakes and the like and I do believe a little separation is good. Sometimes people get almost in your face. I think part of that is simply a hearing issue for some but really is good to keep some distance. Keith
  5. It's April 4. August is four months from now. Can't see them addressing 2021 right now. Way too much unknown. We don't even know what things will be like by July in the USA with the virus let alone each month after that. IMHO addressing 2020 with the updated policies was important. And if three is still unknown about January, 2021 by August then they could adjust the 2021 policy by quarter rather than making a wholesale change. Anyway, I have confidence that Crystal will address 2021 if they need to in the appropriate time frame. JMO. Keith
  6. It's too early for them to be addressing 2021 IMHO. Keith
  7. Julia, as Vince notes they are looking at this a month at a time because no one can be sure how long the virus will go on. This is a good approach so when the virus is not an issue they are "ready to go". This is sort of analogous of how long we will be asked to stay home. Some states such as mine are announcing a period of a few weeks at a time at the local and/or state level. Our state recently extended the first period. Does it stop by then? Personally doubt it. I think Virigina is one of the few places where the Governor put out a date out to early June. Does it stop there. Who knows. Whether all cruise lines stay shut down for a month or two more or until the end of the year is anyone's guess and how they all operate post virus knowing it could return before vaccinations are available is another guess. I am sure Crystal and each line is looking at all of this. There will also be a lot of factors which will come into play from the number of cases to what countries have to say about it in terms of letting cruises and for that matter flights operate. This is one of those where time will tell. Keith
  8. flying shoes, although my wife and I have not done a World Cruise in a Category C our first full World Cruise was in a standard room on Deck 8. The only difference is the standard rooms on Deck 8 and 9 have a verandah versus Deck 7 rooms which do not. The room size is the same. I think the major challenge we had was closet space. We just had to be more creative to deal with it. Some of that comes down to how much clothing you bring and these days we do bring less so if we returned to a standard room it would be a little less challenging. Again this is easily addressed by keeping items required during part of the cruise in a piece of luggage under the bed. Example would be you have a couple of weeks where you need clothing to keep you warm so you keep that under the bed until you need it. Or keeping extra toiletries that are not needed all at once under the bed in a suitcase. Other than that we had no issues and I think your logic of spending more time on the ship in lieu of a larger room is spot on. Your question is funny about strained marriages/partnerships. I have a couple of neighbors who each time we come back from a world cruise will say "I never could be in the room with my spouse for that long a time because we would end up divorced." Other than a CP if ones relationship would get stressed from a World Cruise it would not matter if you were in a Category C, or any of the other standard room categories or a PH or CP or Seabreeze equivalent. In that case you would be better not to take the cruise. ๐Ÿ˜€ Keith
  9. The lag time is not just cruise lines. I cancelled a couple of tours booked through tours by locals and the credit which normally comes back to the credit card in about 10 days isn't going to happen this time. First I received e-mails for each of the two cancellations asking if in lieu of a credit if they could hold the deposit to use for a future booking and they would add 10% future credit. They noted this can be done right away but if I wanted refund it could take three months. I opted for the refund and now they have come back with a couple of questions. I've answered them. The Virus has certainly turned the world upside down and yes businesses are impacted and that includes for many a late issuance of a credit and alternatives being offered. I've heard from two different sets of friends in the past 72 hours whose experience cancelling luxury cruises on two different lines with respect to a refund is as Vince said in the neighborhood of up to 90 days. I suspect most companies are challenged right now other than ones who make Toilet Paper and Hand Sanitizer. If everyone decides to run to the bank today to pull all their money out even banks will be challenged. Keith
  10. Posh Traveler, I agree. It is a wonderfully done video with a clear message. You should also be getting the e-mail and video directly from Crystal today. This is one of the most challenging times we have faced at least in my lifetime and it is nice to see a video for the company that I love which put a smile on my face. I think many will feel the same way. We (the world) are sailing in some uncharted waters some of which is in our control and a lot which is not. We certainly hope in-time the issue with the virus is resolved so we all can go back to the things we love which includes cruising with Crystal Cruises and so the crew and all of the other members of team Crystal can return to the ship/offices on land. The same is true for millions of people who are in so many different industries impacted by this horrible virus both in terms of temporary job loss and those who are putting their lives in risk to save others. Keith
  11. Rob, I'll flag it to them. This is a very well done video. Keith
  12. I do think this video is great and talks about the commitment. Oops I see Rob posted it right before I did. Keith
  13. Yes I have read the financials. I don't see Genting playing with Crystal's reputation nor playing games nor do I think a "statement" is needed. Crystal had several unprofitable years while under NYK. Let us hope for everyone's sake (not just cruise lines but for most businesses) that we get past this Coronavirus. Otherwise the concern won't be Crystal but the fact that the World's Economy could go into a deep depression. No exaggeration. Keith
  14. Updating this today. I removed the cruises that have been cancelled. Keith Latest Update: As Of April 3, 2020 PLEASE NOTE: Please use the following format when requesting to have your updates added to this thread April 18 (OCY190418-09) Venice to Athens - Keith1010 (Keith/Anne Marie) Thank you. Keith ========================================= For anyone booking a cruise, please post to this thread so that we can include you on the future cruising lists for your cruise. This thread is also used for the Bon Voyage threads. Please use the following format: Date (Cruise Number) Embarkation and Ending City - Cruise Critic Name (your own first name(s) should you choose to want to include this) Example: April 18 (OCY190418-09) Venice to Athens - Keith1010 (Keith/Anne Marie) (1) If you are new to CrystalCruises also be sure to check out the thread, which is titled โ€œSome Thoughts For First Time Crystal Cruisersโ€ https://boards.cruisecritic.com/topic/2377435-some-thoughts-for-first-time-crystal-cruisers/page/5/#comments (2) If you would like to attend the MEET AND MINGLE PARTY that Crystal Cruises hosts when there are 10 or more of us on board, you can do so by visiting the registration section of Cruise Critic. This link will take you there. https://www.cruisecritic.com/rollcall/cruiselinel2.cfm?cruiselineid=12 (3) If there is a ROLL CALL for your voyage post a message or questions for your voyage on that thread. Posts for a particular cruise might be better placed on the roll call so that the maximum people on that cruise may see it. These are the links for the roll calls and after you reach the thread then click on the area that takes you to the last (most current) page. Crystal Serenity Roll Calls https://www.cruisecritic.com/rollcall/cruiselinel2.cfm?cruiselineid=12 Crystal Symphony Roll Calls https://www.cruisecritic.com/rollcall/cruiselinel2.cfm?cruiselineid=12 Crystal Esprit Roll Calls https://boards.cruisecritic.com/forum/779-crystal-esprit/ Crystal Endeavor Roll Calls https://boards.cruisecritic.com/forum/2450-crystal-endeavor/ FUTURE BOOKINGS CRYSTAL SERENITY 2020, 2021 & 2022 =========================================== FUTURE BOOKINGS CRYSTAL SERENITY 2020 June 7 (OCY200607) Venice to Athens - gabelle (Nancy/Ken) June 7 (OCY200607-07) Venice to Athens - Summer Time - (Kate/Ellen) Aug 30 (OCY200830-13) Barcelona to Quebec - rafinmd (Roy) Oct 30 (OCY200830-13) Barcelona to Quebec - refined (Roy) Oct 30 (OCY201030-22) Quebec City to Miami - firstcruise91 (Tom/Mary) Dec 9 (OCY201209-14) Miami R/T - suitedreams - (Len/Marilyn) Dec 23 (OCY201223-13) Miami to Miami - Quacky (Christeen/Carl) FUTURE BOOKINGS CRYSTAL SERENITY 2021 2021 Full Word Cruise Jan 5 (OCY210105-139) Miami to London - Quacky (Christeen/Carl/Patti) Jan 5 OCY210105-16 Miami to Los Angeles - kingwood cruisers (Jim/Pat) Jan 5 OCY210105-16 Miami to Los Angeles - AZMama2017 (Frank/Pam/Jordan) Jan 5 (OCY200106-105) Miami to Rome - Vics65 (Vicki/Gordon) Jan 5th (OCY210105-16) Miami to Los Angeles MwGw (Michael/Gayle) Jan 21 (OCY2101-21) Los Angeles to Brisbane - Bitbob Jan 21 (OCY210121-21) LA to Brisbane - SusieQft (Karen/John) Feb 11 (OCY210211-18) Brisbane to Hong Kong - SusieQft (Karen/John) Feb 11 (OCY2021-18) Brisbane to Hong Kong (bitob) Mar 1 (OCY210301-12) Hong Kong to Tokyo - SusieQft (Karen/John) July 20 (OCY210720-12) London to Reykjavik - Midtowngal (Georgia/Michael) Aug 1 (OCY210801-12) Reykjavik to London - Midtowngal (Georgia/Michael) Aug 27 2021 (OCY 210827-09) Dover to New York - Bitob Aug 27 (OCY210827-09) London/Dover to Dublin - kingwood cruisers (Jim/Pat) Sep 5 (OCY210905-12) Dublin to NYC - kingwood cruisers (Jim/Pat) Sep 5 (OCY210905-12) Dubiln to NYC - Bitob Sep 5 (OCY210905-12) Southampton to NYC firstcruise91 (Tom/Mary) Sep 5 OCY210905-12 Dublin to NYC - CharleMarg (Charles/Margaret) Sep 17 OCY210917-08 NYC to Quebec - kingwood cruisers (Jim/Pat) Sep 17 (OCY210917-08) NYC to Quebec City firstcruise91 (Tom/Mary) Sep 25 OCY210925-08 Quebec to NCY - kingwood cruisers (Jim/Pat) Oct 26 (OCY211026-24) NYC to Miami - krb1000 (Kathie/Tim) Oct 26 (OCY211026-24) NYC to Miami - mreasier (Wayne/Bonnie) FUTURE BOOKINGS CRYSTAL SERENITY 2022 ====================================== Feb 2 (OCY220202-19) Los Angeles to Auckland (bitob) Feb 21 (OCY220221-18) Auckland to Perth (bitob) May 19 (OCY220529-16) San Pedro to San Pedro firstcruise91 (Tom & Mary) Jun 14 (OCY220614-09) Los Angeles to Vancouver - CabinForOne (Bill) Jun (OCY220623-07) Vancouver to Whittier, AK - CabinForOne (Bill) FUTURE BOOKINGS CRYSTAL SYMPHONY 2020, 2021 & 2022 ============================================== FUTURE BOOKINGS โ€“ CRYSTAL SYMPHONY 2020 Jun 7 (OCS200607-12) Lisbon to London - JusttheTwoofUs (Phyllis/Wayne) June 7 (OCS200607-12) Lisbon to London - Texas Tillie (Patty) Jun 19 (OCS200619-14) London to Copenhagen - JusttheTwoofUs (Phyllis/Wayne) Ju. 14 (OCS200714-11) Stockholm to London/Dover, CruisePfan (Adelina/Roger/Kristin) Aug 19(OCS200819-13) Amsterdam to Barcelona - sunandsealover (Lauren) Aug 19 (OCS200819-13) Amsterdam to Barcelona - claudiayvr (Claudia/Blake) September 01 (OCS200901-10) Barcelona to Venice - sunandsealover (Lauren) September 11 (OCS200911-9) Venice to Athens - sunandsealover (Lauren) Sept 20 (OCS200920-21) Athens to Barcelona - Psoque (Nauyuki/Richard) Sept 20 (OCS200920-21) Athens to Barcelona - CharlesMarg (Charles/Margaret) Sept 20 (OCS200920-49) Athens to Dubai - sunandsealover (Lauren) Oct 11 (OCS201011-12) Barcelona to Athens - Texas Tillie (Patty) Nov 08 (OCS201108-29) Dubai to Singapore - sunandsealover (Lauren) Nov 21 (OCS201121-16) Mumbai to Singapore Buzz_Rosenberg (Buzz) FUTURE BOOKINGS โ€“ CRYSTAL SYMPHONY 2021 Jan 27 (OCS210127-15) Singapore to Hong Kong - sunandsealover (Lauren) Feb 11 (OCS210211-8) Hong Kong to Singapore - sunandsealover (Lauren) Feb 19 (OCS210219-17) Singapore to Mombasa - sunandsealover (Lauren) Mar 08 (OCS210308-14) Mombasa to Cape Town - sunandsealover (Lauren) Mar 22 (OCS210322-22) Capetown to Lisbon - Buzz_Rosenberg (Buzz) Mar 22 (OCS210322-40) Cape Town to Rome - sunandsealover (Lauren) FUTURE BOOKINGS โ€“ CRYSTAL SYMPHONY 2022 FUTURE BOOKINGS CRYSTAL ESPRIT 2020 & 2021 ============================================= FUTURE BOOKINGS CRYSTAL ENDEAVOR 2020 & 2021 Oct 15 YEN201015-16 - Bali to Cairns - Roland (Larry/Monica) SEP 15 EN210915-13 - Tromso to London - Roland (Larry/Monica) FUTURE BOOKINGS CRYSTAL RIVER CRUISES 2020 & 2021 ============================================== FUTURE BOOKINGS RIVER CRUISES 2020 FUTURE BOOKINGS โ€“ CRYSTAL BACH โ€“ 2020 FUTURE BOOKNGS- RAVEL - 2020
  • Create New...