Jump to content

Keith1010

Members
  • Posts

    115,279
  • Joined

Everything posted by Keith1010

  1. Keith1010

    bordeaux pier

    This will give you a feel of where you will be docked. You get off the ship and across the street is the downtown area. Keith
  2. Nancy is correct. There will not be a Supper Club on your sailing as there will not be a formal night since this is a 7 night cruise. The number of shows and the times vary not only by evening but by sailing based on occupancy and also can vary based on sailing times. There is no way to predict what the times will be on your sailing. Keith
  3. Magic shows, yes. You cannot booked the supper club in advance. As to one or two shows it will depend on the overall occupancy of the voyage. Keith
  4. My guess and I think I am right is there was a system problem so just keep checking and I suspect you will be able to book excursions. Keith
  5. Keith1010

    bordeaux pier

    You are right downtown so no shuttle needed. Keith
  6. Vicki, you are very welcome. I am not sure when they will be released. I saw a post either here or somewhere else where someone said they were told they were coming sometime soon I haven't seen or heard any additional specifics. When they are released I am not sure if they will all be released at once or if we will see the first half of 2026 released followed by the second half. I would just keep checking the Crystal website and you might also want to sign up for their e-mails. Keith
  7. Vicki, you are correct. They are not included in the price. 120 days prior to the cruise you may book them. The cost is not charged to your Credit Card. It will be charged to your on board account. They allow for cancellations and the tickets you receive on board will reflect when the excursion must be cancelled by in order to avoid a charge. There is no silly or dumb question. The only one that fits that category is when someone does not ask. I hope you give Crystal a try. We enjoy it greatly. Keith
  8. Ivi, I benefit from a range of reviews. I don't see a one star review being any better than a five star review or a five star review being better than a one star review. A five star review by a lot of people says a lot and a one star review by a lot of people says a lot. The reality is we all see things from different perspectives and for that matter can have different experiences at the same venue but on different dates or even on the same date. I go with the 80/20 rule which also served me very well in business. If I am unfamiliar with a product and 80% of the review are positive or 80% are negative I accept that as fact until I experience it myself. As to the CC reviews. They keep it simple by having nine categories but by doing so they do miss certain aspects that people might want to know about. On the other hand they constrain this a bit by not letting you provide comments under each category if you so choose to do so. Also there are very few things that are perfect or if they are they aren't always 100% perfect and that applies to pretty much everything. When it comes to reviews I do like to read the details when I am unfamiliar with the product and find them more helpful than the actual rating. I do enjoy reading the comments of people on this board who post live reports and reviews on these threads. With NC I have also enjoyed seeing how comments have evolved as the on-board experience has evolved. Keith
  9. Ivi, Even with old Crystal and for that matter some of the other luxury lines the number of reviews written were relatively small. I do recognize four people who wrote Serenity review, including yourself and I recognize one who wrote one of the reviews for Symphony. Sometimes people write reviews on this board and not on the review board. I remember someone did a couple of months ago and I suggested she copy and paste it onto a review for the review board. I doubt travel journalists would write a review on CC. I can't be sure but travel journalists work and ones I have spoken with over the years already have a lot on their plate and I can't see them taking their time to write one here. I also doubt many TA's would write reviews. In fact, most of the TA's that I've met over the years read CC but don't post. Yes, I know there are exceptions as we have some on this board who post. Often people writing reviews at least on the luxury lines are people who have taken their first or maybe a handful of cruises with a line. Speaking for myself, I try to write a review each time as I do on CC's sister site for hotels and restaurants. I do this because there was a time where I read reviews about other cruise lines when I was looking to sail other lines as I do today when staying at hotels or going to restaurants that we have to been to before. I feel that some of these reviews helped me so I have felt I could return the favor by writing a review. Keith
  10. David, I reread what she wrote having read it earlier. There are some items she just described but never said what she thought so if we say that five means excellent maybe there were a couple of items that she thought were very good. Keith
  11. As the legal filings show in general rejected claims by guests fall into two major categories. Oe is that people submitted claims only to have days, weeks or months or a year or more after the claims were submitted full refunds issues by credit card companies and insurance companies. I suspect that in most cases that people forgot to get back to Moecker to let them know about this if their claim was fully refunded or got back to Moekcer and they didn't take immediate action. I don't see they are bad people. They just forgot or didn't know about this. The fact that Moecker is researching this is all good. At the same time, did some people hope to get some additional money, I suspect some did. And has been mentioned often there is a maximum amount for the refund of up to $2,250.00 per person so some will show up in the report of having one a portion of the claim prioritized for payment. I am in that "boat". Even today we hear of people getting refunds from Credit Card companies. This certainly has been a major task for Moecker. In the scheme of things we got our money back from the process sooner than I thought we would. I hope this wraps up soon and folks like yourselves get your amount up to $2,250.00 back. I cringed the other day when I happened to look at the Moecker site as I was curious about what happens next to see all these filings and my first thought is more money being paid out to Moecker, etc for all of the work they continue to do on this first major phase. Is it possible that a few people submitted fraudulent claims? Yes. As we have learned throughout time wealth, education, business experience, sailing on a luxury line, etc., etc. does not guarantee, that each and every person is honest, law abiding and ethical. There are people who have sailed Crystal who have stolen items including dinnerware as we have been told over the years. One time my wife and a friend from this board were in the laundry room having returned from I believe a tour of the Falkland Islands on the 2007 World Cruise.. Our hiking shoes were dirty as were our gloves. After washing my gloves and placing them on the sink counter and turning to tend to the wash, when Anne Marie turned back to pick up the gloves they were gone. One gent had been in the laundry room at the time. Logic says it was him. Was it taken on purpose or by accident. We'll never know. Does the person have a problem? Maybe. Over the years, we have read about famous people who would get caught stealing clothes from a store. Keith
  12. Good point on potential fraudulent claims. Definitely lots of research between what was recovered via Credit Card companies plus Travel Insurance as well. Keith
  13. Moecker has been busy with these court proceedings and this link will show you all of them approved to date. https://crystalcruiseclaims.com/legal-pleadings/ Keith
  14. Ivi that one and all of them are on the Moecker site. This is the one you could not open. Hopefully this will work for you. https://crystalcruiseclaims.com/wp-content/uploads/2024/03/03.21.24-Assignees-Fiftieth-Omnibus-Objection-to-Claims.pdf Keith
  15. Not following the subject. If I understand this correctly if someone got their payment back from Credit Card or Travel Insurance or some other way then they would not be entitled to getting it a second time. If they got less than the total submitted they could get up to $2,250.00 per person. Keith
  16. They said from almost the beginning that this would take time and they are far better not to provide a date for the casino to be completed before everything is resolved. They obviously had ideas as to where it will go before they said they would put casino's on both ships but in smaller footprints. I also think the survey does one other things which is to get a sense of what people think given they have two new ocean vessels to design. JMO. Keith
  17. Nancy has it right. I would visit the Northern Europe Ports of Call Board and CC's sister site Trip Advisor. I find both very helpful whether or not it is a new port for us of one we've been to before but want to get new ideas. Keith
  18. Terry has it right. I just wanted to add that on mosts cruises at the present time it is 2.5%. Keith
  19. In almost every situation ncluding this one you don't have to wait for others on excursions to board before you. If you go when the process begins you will likely get the first tender. Say it starts at 8:15 AM if you arrive say 9:30 you might have a queue where you have to wait 10 or 15 minutes because that tends to be a peak time for many. On occasion due to weather/sea situations or some other type of issue there can always be a delay in a port so keep that in mind when you make your plans. Great time to be saying the French Riviera. Keith
  20. rsmakowski If you go to your itinerary on the Crystal web Site and this link should get you there. https://www.crystalcruises.com/cruises/none-csy-009-250622?menu=itinerary To the left of the + symbol for some of the ports you will see excursions. Now these are ones that likely will be offered and probably carry over ones from 2023/2024. In time they will add the rest. You will not see prices. Under my account which you should set up where you provide passenger information 120 days before the cruise you will be able to make various reservations (specialty restaurant, spa, salon and shore excursion) you will see the ones that are being offered and the price and you can make the reservations. You just can't see these until they open up 120 days before your cruise and you have made final payment which normally is 120 days prior to the cruise unless a longer cruise where an earlier final payment is required. Keith
  21. It's already been announced. This will take you to that thread. Keith
  22. I would plan on boarding the ship at around Noon. Sometimes boarding begins earlier and other times slightly later. I suspect the Captain will be Captain Vincent since Captain Birger just return recently. Keith
  23. Pat, I just want to mention that while the norm is to have a formal night on an eight night cruise, there have been instances when this was not the case due to the itinerary. I believe in those cases there was not a sea day. So if you don't have a sea day you may want to write to on-board guest services a couple of months before the cruise to verify this. Their e-mail address is: obgs@crystalcruises.com Keith
  24. Keith1010

    New Ships

    Another interesting topic but given that Crystal announced that it is their intent to build two types of ships (hopefully two of each) makes no sense to buy existing ships. So it's nice the someone offered the opinion that given lead times they should buy existing ships but I hope that will not be the case. I would rather it take longer but that Crystal can come out with ships built with current technology and planned from the start to be ones that have the Crystal look and feel. In the meantime, we are very happy to sail on both Symphony and Serenity and that is our plan until we have new ships to look forward to. And remember, it's not all ocean vessels but it was mentioned two of the four they hope to build would be expedition. Keith
  25. You and Rob are both correct. For the excursions the cancellation information is not available until you board the ship. The only exception would be for overlands or a few other special tours where they will provide some additional information on that. Keith
×
×
  • Create New...