marianoam Posted July 26, 2023 #1 Share Posted July 26, 2023 (edited) Hi! I'll be sailing on Equinox in October. This is going to be my first time sailing on Celebrity. I've got the Zero Proof package and was wondering how the transactions appear in the app when I check my expenses. If I order a drink which is covered by the package, is that charged and then immediately discounted? Or it does not appear at all? Thanks! Edited July 26, 2023 by marianoam Link to comment Share on other sites More sharing options...
megfla Posted July 26, 2023 #2 Share Posted July 26, 2023 5 minutes ago, marianoam said: Hi! I'll be sailing on Equinox in October. This is going to be my first time sailing on Celebrity. I've got the Zero Proof package and was wondering how do the transactions appear in the app when I check my expenses. If I order a drink which is covered by the package, is that charged and then immediately discounted? Or it does not appear at all? Thanks! I have not had the Zero Proof package, but the other packages will list the venue the item was purchased with a "$0" dollar amount. 1 Link to comment Share on other sites More sharing options...
helen haywood Posted July 26, 2023 #3 Share Posted July 26, 2023 I’m not sure you can see purchases on the app. I know on the TV if you access your account it will just slow the location of the transaction and a $0.00 amount. Nothing listed as to what the purchase was. 1 Link to comment Share on other sites More sharing options...
marianoam Posted July 26, 2023 Author #4 Share Posted July 26, 2023 (edited) 15 minutes ago, helen haywood said: I’m not sure you can see purchases on the app. I know on the TV if you access your account it will just slow the location of the transaction and a $0.00 amount. Nothing listed as to what the purchase was. I'm pretty sure I've seen a "Statement" section or something like that in the Celebrity app (but of course it does not work since I'm not onboard yet). When cruising on HAL, I remember I was able to check my statement in real time and the purchases covered by the package had a $0 amount (that's how I spotted a couple of mistakes and was able to get them corrected by Guest Relations). Edited July 26, 2023 by marianoam Link to comment Share on other sites More sharing options...
wrk2cruise Posted July 26, 2023 #5 Share Posted July 26, 2023 The transactions are listed on the app if you hit details while viewing the summary of your account. The venue and a $0 is listed. Sometimes the venue doesn't make sense as the bar server may have keyed it in at a remote bar. 1 Link to comment Share on other sites More sharing options...
Northern Aurora Posted July 26, 2023 #6 Share Posted July 26, 2023 If there is a "statement" section on the X app I have never used it. We check our account on the TV every few days. The account on the TV is updated incredibly quickly -- essentially in real time. 1 Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted July 27, 2023 #7 Share Posted July 27, 2023 6 hours ago, Northern Aurora said: If there is a "statement" section on the X app I have never used it. We check our account on the TV every few days. The account on the TV is updated incredibly quickly -- essentially in real time. So is the one on the app. I always use the app to keep track of my onboard charges. 2 1 Link to comment Share on other sites More sharing options...
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