No OBC when redeeming a Future Cruise Deposit (FCD)?

[david,Mississauga]

6 hours ago, frankp01 said:

Not necessarily. I booked one trip 13 months in advance. The request for OBC was denied.

 

What excuse did they give you? It seems strange that any fare could be discounted to such a degree 13 months in advance that it would not qualify for the OBC.   

[frankp01]

7 hours ago, david,Mississauga said:

What excuse did they give you?

When I called I believe she mumbled something about both being discount fares. For one, I remember, she said "oh. That's a

Memorial day fare". And I only called because there were two travel agents involved (one for each of the bookings) and the agents were both surprised that the obc didn't appear automatically when they entered the FCD info.

[old fool]

Bottom line?.....

I think we should just blow off FCDs since it never seems to be offered without buying a fare that exceeds the amount of the OBC given?

 

Would this be an accurate statement?

 

Thanks,

 

[foodsvcmgr]

Old Fool it appears you are correct because in my case I would have had to pay $600 additional to obtain $300 in OBC.

[frankp01]

6 hours ago, old fool said:

I think we should just blow off FCDs since it never seems to be offered

They worked well for me till now. That's why I wondered if this was a recent, common development.

[frankp01]

FWIW, I finally remembered to email Cunard about my question re: OBC when using an FCC. Here's the reply. I think the conditions must have been tightened, because I'm virtually certain I've used FCCs against the types of (now prohibited) fares and received the OBC.

 

Thank you for your inquiry about the benefits of our onboard sales program.  I am sorry to advise that not all of our promotions combine with the onboard sales program due to the discounts that certain promotions provide.  In general, the program will not combine with holiday promotions, last-minute fares, or other fares within the final payment period.

 

You did receive the benefit on your voyage with us this past January as it was booked on a standard public fare. 

 

I apologize for the disappointing answer and wish you both the very best,

[majortom10]

Sadly not a problem we have in UK anymore as Cunard stopped us from purchasing FCDs since the restart after the pandemic. So we do t have the opportunity of getting extra OBC.