mythstera Posted September 12, 2023 #1 Share Posted September 12, 2023 Hello I am trying to complete the shareholder benefit survey (https://rcg.questionpro.com/a/TakeSurvey) to get my OBC but I get an error during the survey (at the part where you're supposed to upload your files) "Storage limit for survey exceeded. Please continue to the next question" Any clue how to go from here? Cruise departing in about 20 days :/ Link to comment Share on other sites More sharing options...
jwlane Posted September 12, 2023 #2 Share Posted September 12, 2023 (edited) Email the request. shareholderbenefit@rccl.com Edited September 12, 2023 by jwlane Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted September 12, 2023 #3 Share Posted September 12, 2023 I've never had to complete a surevy to get my OBC. Is this something new? Link to comment Share on other sites More sharing options...
c-leg5 Posted September 12, 2023 #4 Share Posted September 12, 2023 Why do you need a survey to apply? Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 12, 2023 #5 Share Posted September 12, 2023 11 minutes ago, cruiseguy1016 said: I've never had to complete a surevy to get my OBC. Is this something new? 7 minutes ago, c-leg5 said: Why do you need a survey to apply? It's not really a survey, its just the on line form Link to comment Share on other sites More sharing options...
c-leg5 Posted September 12, 2023 #6 Share Posted September 12, 2023 5 minutes ago, Ourusualbeach said: It's not really a survey, its just the on line form I know what it is normally and i am not clicking the link but it says “survey”. Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 12, 2023 #7 Share Posted September 12, 2023 2 minutes ago, c-leg5 said: I know what it is normally and i am not clicking the link but it says “survey”. It's a form run by the same compsny that does their surveys. Really a survey is yhe same thing as an on line request. You are entering information. Link to comment Share on other sites More sharing options...
Tlbecker1 Posted September 12, 2023 #8 Share Posted September 12, 2023 This is the form that I submit electronically: https://rcg.questionpro.com/shareholderbenefit I haven’t had any issues and it worked for me yesterday. Link to comment Share on other sites More sharing options...
Montanagirlalways Posted September 12, 2023 #9 Share Posted September 12, 2023 Be persistent and make sure you are attaching the copy of your documentation of your stock Link to comment Share on other sites More sharing options...
c-leg5 Posted September 12, 2023 #10 Share Posted September 12, 2023 49 minutes ago, Ourusualbeach said: It's a form run by the same compsny that does their surveys. Really a survey is yhe same thing as an on line request. You are entering information. OK, the form I use doesn’t say that. I don’t consider a survey the same thing as me making a request. Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 12, 2023 #11 Share Posted September 12, 2023 27 minutes ago, c-leg5 said: OK, the form I use doesn’t say that. I don’t consider a survey the same thing as me making a request. 1 Link to comment Share on other sites More sharing options...
c-leg5 Posted September 12, 2023 #12 Share Posted September 12, 2023 32 minutes ago, Ourusualbeach said: Thanks for clarification - I have the old form bookmarked which I have always used. I went back to the beginning and can see now the link has been changed at sometime but apparently it doesn’t work - i got the error message too. 1 Link to comment Share on other sites More sharing options...
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