Shouldn't VV offer the 10% pay in full for the new voyages released on 9/11, but are less than 180 days out?

[Giraffes]

I was looking to book a Feb 2024 sailing that was just released on 9/11. I noticed that the 10% off when you pay in full offer was not showing up. I found on Google that it has to be more than 180 days until the sailing date. Ummmm, doing that math makes it impossible. I've never had the opportunity to book this sailing more than 180 days out because it was just released. Anyone have any luck convincing sailor services to still honor it if a passenger is willing to pay in full?

[AlyssaJames]

If this is one of the sailings that was created due to the Brilliant Lady delay, I doubt they will offer an exception on that. 

[aviators99]

They should allow it, absolutely.  But I can't imagine they will, unfortunately.

[CineGraphic]

If you booked directly with Virgin, it wouldn't hurt to ask nicely.

[Giraffes]

So I just got off the phone with sailor services and 🥁🥁🥁🥁🥁🥁🥁

NO! They cannot bend their policy even though there was never an opportunity to fully pay 180 days out. BUT, I did ask to speak to someone who might be able to bend and after a long hold and an offer to call me back, I was informed that there is a LOYALTY discount of 10% that I am entitled to due to previously sailing with VV!! Anything helps.

Jokes on them. I didn't have to pay in full yet and also opened a JetBlue Plus card earlier today, so once that comes in the mail I will also be earning air points for the remaining balance. 😎

[CruisingWalter]

On 9/16/2023 at 9:22 AM, Giraffes said:

Ummmm, doing that math makes it impossible. I've never had the opportunity to book this sailing more than 180 days out because it was just released. Anyone have any luck convincing sailor services to still honor it if a passenger is willing to pay in full?

 

No, that's a hard and fast rule with 180 days. They don't bend that one, ever. But at least you're getting the loyalty discount, basically the same thing.