Tampa Girl Posted September 29, 2023 #1 Share Posted September 29, 2023 I was able to find a statement on Navigator from our last cruise, which showed a credit balance. It did not show a cruise taken four months earlier. My questions: 1) Where on HAL's website (not the Navigator) where I can find the earlier statement; and 2) What happens to the credit balance from the latest cruise? Thank you for your help. Link to comment Share on other sites More sharing options...
CruiserBruce Posted September 29, 2023 #2 Share Posted September 29, 2023 The credit balance should have been refunded back to the credit card on file. Ours was done within 48 hours for our just completed cruise. Asked twice in 40 minutes? Link to comment Share on other sites More sharing options...
Tampa Girl Posted September 29, 2023 Author #3 Share Posted September 29, 2023 49 minutes ago, CruiserBruce said: The credit balance should have been refunded back to the credit card on file. Ours was done within 48 hours for our just completed cruise. Asked twice in 40 minutes? 51 minutes ago, CruiserBruce said: The credit balance should have been refunded back to the credit card on file. Ours was done within 48 hours for our just completed cruise. Asked twice in 40 minutes? Not intentionally, sorry. I wrote it but it did not appear to have been submitted so I apparently re-submitted it. Thanks for your quick reply to my question Link to comment Share on other sites More sharing options...
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