MoveUp offer after paying for an upgrade

[coaster]

We upgraded after final payment a few weeks ago. MoveUp offer still shows the lower category that we upgraded from. Should the MoveUp pricing be lower as we are in a higher category now? Apparently, the third party vendor that Celebrity uses for MoveUp is not in sync with our current booking status. Don't want to bid if the upgrade pricing is not what is should be.

Edited October 20, 2023 by coaster

[Jim_Iain]

They use to list this e-mail on the bidding page but don't see it.

 

celebritymoveup@celebrity.com

 

Whenever I've sent them a question they respond quickly.   In my case I couldn't bid and they fixed it for me.   Not sure if it still works but worth a try.

[coaster]

1 hour ago, Jim_Iain said:

They use to list this e-mail on the bidding page but don't see it.

 

celebritymoveup@celebrity.com

 

Whenever I've sent them a question they respond quickly.   In my case I couldn't bid and they fixed it for me.   Not sure if it still works but worth a try.

Thanks. Worth sending an email there to check.