MSC Pre Cruise Communication

[lcpagejr]

We will be sailing on Seascape next week. I must say I am pretty impressed with MSC's pre cruise communication emails. I have cruised MSC Seaside 2x previously (both times in YC) pre-Covid. I do not recall the frequencies of emails on my prior cruises. 

 

In addition to receiving 2 separate Upgrade emails... Received the usual 3 week out Cruise ticket email which provided me with everything I needed for embarkation; Friday I received another Cruise Ticket (VSN Docs) email. This morning I received "Personalize your experience" from Yacht Club Butler Director requesting my choices for pillows, alcohol for mini-bar (2 choices) and newspaper. Of course...Still witholding judgement until I see if they actually deliver on my choices!!😂

 

I do not recall receiving the last 2 emails  on my other YC cruises. However with some of the hit and miss reports from other readers on similar communication.... I was pleasantly surprised by the continued communication "pre-cruise" by MSC  

Edited November 12, 2023 by lcpagejr

[jean87510]

20 hours ago, lcpagejr said:

We will be sailing on Seascape next week. I must say I am pretty impressed with MSC's pre cruise communication emails. I have cruised MSC Seaside 2x previously (both times in YC) pre-Covid. I do not recall the frequencies of emails on my prior cruises. 

 

In addition to receiving 2 separate Upgrade emails... Received the usual 3 week out Cruise ticket email which provided me with everything I needed for embarkation; Friday I received another Cruise Ticket (VSN Docs) email. This morning I received "Personalize your experience" from Yacht Club Butler Director requesting my choices for pillows, alcohol for mini-bar (2 choices) and newspaper. Of course...Still witholding judgement until I see if they actually deliver on my choices!!😂

 

I do not recall receiving the last 2 emails  on my other YC cruises. However with some of the hit and miss reports from other readers on similar communication.... I was pleasantly surprised by the continued communication "pre-cruise" by MSC  

I'm new to MSC and to YC.  We sail on the Divina Dec 28th and this is helpful info.

[Morgsmom]

On 11/12/2023 at 10:04 AM, lcpagejr said:

.Still witholding judgement until I see if they actually deliver on my choices!!😂

 

Very very wise, indeed 🙂

 

[Steeler Nation At Sea]

On the other hand, I was due to board an MSC ship on Oct. 11th going to Israel and nothing about the change in itinerary after the Hamas terroristic attacks on Oct. 7th was communicated pre-cruise. I obviously knew that I wasn't going to Haifa any longer, but, was never informed of the actual detailed itinerary changes until checking in at the terminal. 🤷🏼‍♀️

 

Glad you're happy with the emails that you've received 😊 

Edited November 14, 2023 by Steeler Nation At Sea

[Jorhammer]

On the seascape in 2 weeks and have not received the papers to print. Not too worried as we are checked in and have the digital boarding pass. But would like to get those bag tags before heading for our trip…

[RolandofGilead]

If you have already checked in on the app click on the primary guest to review and edit. In the bottom of the next page there should be an option to email your ticket. This should resend the packet for all guests.

[Jorhammer]

Been trying that for the last week and it gives an error message. Calling my ta today to see if they can email them to me. 
 

in the other hand they are probably tracking my online activity cause after I posted the first message I got an email about my upcoming trip. The conspiracies are real… they are listening. 🙂 No papers though

[Jorhammer]

Issue was with the app and checking that we entered all the info and got all our check marks but the app didn’t translate it correctly in the backend and some dates were missing…