FAS+ Survey

[UKstages]

did anybody else get one of these?

 

i received a survey link a few days ago via email. apparently NCL wants to know everything about my free at sea plus purchase. why did i purchase? which are the most appealing parts of the package? what was missing? what would make me purchase again? did i see value in the package? did i use the second excursion credit? they even asked me to rank the various components of the package.

 

it took about ten minutes to answer the survey and i spilled the beans. no holding back. i revealed my true feelings on all things FAS+.

 

there was just one problem. i have never ordered FAS+.

 

and there was no way to indicate that on the survey.

 

my gawd, rule #1 of market research... qualify your participants. ask qualifying questions before the survey begins!

 

whatever they're spending on this survey administered through an outside firm... 20K, 40K, 200K... it's all for naught. because the data is corrupt.

[zqvol]

I got the same survey without purchasing FAS+

[smillerholmes]

Same.  But I have at least purchased in the past (2022), just not recently.

[Pitzel]

1 hour ago, UKstages said:

there was just one problem. i have never ordered FAS+.

 

and there was no way to indicate that on the survey.

 

my gawd, rule #1 of market research... qualify your participants. ask qualifying questions before the survey begins!

 

whatever they're spending on this survey administered through an outside firm... 20K, 40K, 200K... it's all for naught. because the data is corrupt.

As a professional researcher, things like this drive me mad!

As they say, "Garbage in, garbage out."

[KeithJenner]

I have upgraded to FAS+ but didn’t get any survey. 🙂