MegaRockstar Agent

[TrojanUSC]

Just wondering what everyone's experience with the MRS Agent has been, particularly if you have any comparison to the Genies aboard RCI ships? I've sailed with Genies a number of times but this will be my first sailing with a MRS Agent. I've done little pre-planning, so I'm hoping they have as much pull as the Genies do.

 

Any other advice? Things to ask for? 

[Lustate]

Also interested in this as well. 

 

We have had a rockstar agent before, but wondering the changes between the two and the types of things they can offer, comp, sort or amend for us on board and before. 

[cantgetin]

The biggest difference I can see is that the Megas have the "red glove" service prior to boarding to arrange your transportation from airport to cruise (or home to cruise if you live close enough).  You can book dinners at 60 days, but you can also call red glove or your TA and have them book dinners for you.  If, by any chance, you are charged for something on board in error, they can fix that.  Hint--drinks are covered around the ship up to $25.  There are some high end items that are more than the $25...but the bar in the casino serves half pours.  You can go to the casino bar and get two half pours at no charge or go to other bars and be charged because a full pour exceeds the $25!  Same with high end wines--sometimes a bottle exceeds the limit but you can buy it by the glass as no charge.

Not sure what there is to comp--thermal suite is included with the suite.  You can get any dinner time/location you want including food from restaurants sent to your suite (there are limited hours and ordering times on this)...tickets to virtually any event. They can't get you into bungee class if it is full as there are only 6 slots...but they can book you into it as soon as you board before anyone else has access.  You will be escorted to the entrance for anything--no standing in line ever.  Any alcohol you want at the bar in your suite, just let them know what you want.

Bottom line, you'll board first and anything they couldn't do in advance can be done as soon as you board.

[sprout76]

We'll be sailing as MRS in a few weeks.  I've sailed Star Class as well and have a feeling it's going to be hard to live up to the Genie experience, but excited to see what it's like