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24 minutes ago, crystalspin said:

So a little frustrated -- once you have submitted your "proof" that button goes away and there doesn't seem to be any way to contact a person or even a chat-bot. Going on three days since I sent the JPG and others are reporting approval in one day... I have the PDF, but no way to send it!

Email Zach. His email is: hello@stockperks.com  Usually responds in a few hours or next day

 I even received a reply on New Year's Day.

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12 hours ago, crystalspin said:

So a little frustrated -- once you have submitted your "proof" that button goes away and there doesn't seem to be any way to contact a person or even a chat-bot. Going on three days since I sent the JPG and others are reporting approval in one day... I have the PDF, but no way to send it!

 

I got the approval from StockPerks in about three days.  My next email from Stockperks told me that they submitted my request to HAL and that would take 5 Business Days.  I suspect that things are backed up everywhere due to the Holiday Season and the fact that so many of us are now submitting requests to either Stockperks or HAL.

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My approval came through this morning! From a poor JPG! Whatever they check...

 

So I have submitted the Redeem Request to HAL for two cruises sailing before July 31 '24. It did ask for booking numbers and dates of sailaway.

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18 hours ago, Red Haired Lady said:

Email Zach. His email is: hello@stockperks.com  Usually responds in a few hours or next day

 I even received a reply on New Year's Day.

My approval came before a response from Zach, so I wrote a "disregard" message right off.

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