HELP!! 1st time booking with MSC and not going well

[mike60707]

Good afternoon, need an EXPERIENCED MSC cruiser or referral to a MSC specialist travel agent.  50+ cruises with Royal Caribbean plus princess, carnival, celebrity, but have never had this many problems with MSC.  We are trying to book a Northern Europe cruise for December onboard the Preziosa.  Status match should be Diamond with MSC.  Concierge not a big help, gave me wrong info....reservations gave friends and me different info, etc.....HELP !!!

Thanks,

Mike (Chicago)

[morpheusofthesea]

If you are booked in the Yacht Club, then your status is insignificant. Your complimentary specialty restaurant can be tossed away and not bother to use as the fare in the YC restaurant with its own chef is better. In the mean time, find a 'good' travel agent so you do not 'leave' UP TO 10% of the cruise fare on the table (unless you are a big tipper) on top of the 5% Voyagers discount off the fare.

[Mark_T]

54 minutes ago, mike60707 said:

Good afternoon, need an EXPERIENCED MSC cruiser or referral to a MSC specialist travel agent. 

 

The rules here prevent TA referrals, but there are plenty of experienced MSC cruisers around, so just ask your questions and let's see who can help you get the right answers...

[mike60707]

15 minutes ago, morpheusofthesea said:

If you are booked in the Yacht Club, then your status is insignificant. Your complimentary specialty restaurant can be tossed away and not bother to use as the fare in the YC restaurant with its own chef is better. In the mean time, find a 'good' travel agent so you do not 'leave' UP TO 10% of the cruise fare on the table (unless you are a big tipper) on top of the 5% Voyagers discount off the fare.

Any recommendations for a GOOD travel agent?  usually book direct , haven't had great luck with a couple cruise agencies 

[morpheusofthesea]

34 minutes ago, mike60707 said:

Any recommendations for a GOOD travel agent?  usually book direct , haven't had great luck with a couple cruise agencies 

Not allowed to recommend. One will have to do one's own 'leg-work' searching for the 'good' travel agent that will give one UP TO 10% back in various forms.

[Essiesmom]

Have you done your status match?  There is no guarantee that they will match you to Diamond.  There is no ‘should’ about it.   It so easy as it was when they first started the program.  If you can’t be more specific about your problems, we can’t help you.  EM

[WEGL81]

It took me several months of back and forth to get a status match. There was always something missing in my "proof" of status from another line. You have to get this done first before trying to book, even through a TA.  Good luck.