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Celestyal e-ticket


Annalucia
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Does anyone know who is meant to issue an e-ticket for your Celestyal cruise? The cruise line claims that for legal reasons this can only be done by the agent you booked with. I booked with FlightCentre who issued me with a booking confirmation. But that's all. How long before a cruise should an e-ticket become available and who should issue it? My cruise begins in three weeks.

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Their customer service is shocking! They really have no clue unfortunately.  Did you get a Celestyal booking reference?  If so you can login via their website and see all the details as if you had booked with them direct.  I hope you enjoy your cruise.  We did but didn't enjoy the long wait for a refund on our cancelled excursions!

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I booked with the cruise line and my e-ticket came in an email seconds after my final payment was made. If you booked with FlightCentre, they probably got yours after making your final payment.

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