New CEO for Silversea

[commodoredave]

Bert Hernandez has been named the new President of Silversea to succeed Barbara Muckerman.

Good or bad news?

Edited April 15 by commodoredave

[sea bright]

Much speculation on the thread "Has Barbara Resigned".

[drron29]

Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship.

But I guess all esteemed guests got the same email.

[Host Jazzbeau]

48 minutes ago, drron29 said:

Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship.

But I guess all esteemed guests got the same email.

No, I'm not 'esteemed' enough to have gotten it...

[commodoredave]

54 minutes ago, drron29 said:

Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship.

But I guess all esteemed guests got the same email.

I didn’t get the “esteemed guest” salutation, but Bert did say as per below that he was looking forward to meeting me onboard in due course. DW is very upset she wasn’t included and would like to make it very clear to Bert that I will not be sailing without her.
 

I am looking forward to meeting you onboard in due course.  Best regards,

[turtlemichael]

4 hours ago, commodoredave said:

I didn’t get the “esteemed guest” salutation, but Bert did say as per below that he was looking forward to meeting me onboard in due course. DW is very upset she wasn’t included and would like to make it very clear to Bert that I will not be sailing without her.
 

 

I am looking forward to meeting you onboard in due course.  Best regards,

If he had put an s on you to get yous, he would have covered all possibilities.

[commodoredave]

1 hour ago, turtlemichael said:

If he had put an s on you to get yous, he would have covered all possibilities.

Yous correct!

[Host Jazzbeau]

8 hours ago, turtlemichael said:

If he had put an s on you to get yous, he would have covered all possibilities.

 

7 hours ago, commodoredave said:

Yous correct!

Fuhgeddaboudit!

[A Tucson Guy]

If anybody can get the email for the new CEO and share it, that would be wonderful. I did email Barbara asking for the email for the new CEO, but she did not respond. Thx.

[tiny rod]

Well I sent him an email regarding the horrible reviews posted on the Silversea Spirit and he has still not responded. I hope he intends to take care of the issues that guests have seriously complained about.

[poinsettiaplate]

I sent him a complimentary letter in May 2024 re the Nova and Dawn.  He didn't respond to that either.  Sounds like he needs a new administrative assistant to take care of his correspondence from customers, as the other cruise lines do.

[Elizabethbea]

 Maybe cruisers need to know that they are not friends, not esteemed guests -we are just a source of the Company making money. Why would the CEO reply to an individual guest . Frought with liability! 

 

 maybe he needs "Repy A" : Thank you for your most helpful comments which will be considered."

[NYU73]

Hi

Can you share his email address. 

 

Thanks

[tiny rod]

did receive an email from customer relations, said he was on ship in April and everything looked great. Although he said he can't comment on the lack of maintenance