The Traveling Man Posted May 7 #26 Share Posted May 7 15 hours ago, shanefm3 said: Which is absolutely nonsensical. Ncl are unnecessarily making it difficult to obtain the discount . With all their available methods of booking an excursion onboard , it should be applied automatically . You shouldn’t have to make your way to the desk and stand in line with your hand out looking for your discount . Its amateur and reeks of unprofessional service I don’t think that it’s a case of NCL intentionally trying to make it seem difficult. Rather it’s NCL’s IT department having difficulty trying to tweak their software into doing things it was not originally designed to do. Compounding the $50 Free at Sea discount on top of the Latitudes discount seems to give them trouble. We usually try not to worry about it, but simply wait until after we have taken all our tours for that cruise, then finding a time that the Shorex desk isn’t crowded. It only takes a couple of minutes to get the discounts applied. No big deal. 1 Link to comment Share on other sites More sharing options...
Rare graphicguy Posted May 7 #27 Share Posted May 7 9 minutes ago, The Traveling Man said: I don’t think that it’s a case of NCL intentionally trying to make it seem difficult. Rather it’s NCL’s IT department having difficulty trying to tweak their software into doing things it was not originally designed to do. Compounding the $50 Free at Sea discount on top of the Latitudes discount seems to give them trouble. We usually try not to worry about it, but simply wait until after we have taken all our tours for that cruise, then finding a time that the Shorex desk isn’t crowded. It only takes a couple of minutes to get the discounts applied. No big deal. Yeah...that's the way I do it. It's relatively simple, quick and painless. Link to comment Share on other sites More sharing options...
yakcruiser Posted May 7 #28 Share Posted May 7 1 hour ago, shanefm3 said: having to physically walk and ask for your discount Is this really that big of issue? I must be more out of touch than I thought. 1 Link to comment Share on other sites More sharing options...
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