Hard Rock / Royal / Celebrity relationships benefits announced.

[bajathree]

So it looks like they finalized the relationship and benefits between Royal Caribbean International and Hard rock....at least on the Hard Rock side. Looks pretty lackluster unless you are a top tier X card holder at Hard Rock. X Card holders get a annual complimentary 7 night sailing in a balcony or $2500 towards any sailing of your choice. Not seeing any Hard Rock benefits for any level Royal Caribbean casino members.

No Limit Partnership Royal Caribbean International & Celebrity Cruises

Edited May 29 by bajathree

[sandebeach]

I got an email two days ago. Club Royale Signature and Master's level get a complimentary annual stay at select Hard Rock hotels. One player posted that they called, and it is up to 3 nights complimentary stay, must be completed by March 31, 2025. He booked at the Hard Rock Hollywood for before his July cruise. Resort fees are waived, and Signature gets $300 food/spa credit, while Masters gets $600. 

[bajathree]

1 hour ago, sandebeach said:

I got an email two days ago. Club Royale Signature and Master's level get a complimentary annual stay at select Hard Rock hotels. One player posted that they called, and it is up to 3 nights complimentary stay, must be completed by March 31, 2025. He booked at the Hard Rock Hollywood for before his July cruise. Resort fees are waived, and Signature gets $300 food/spa credit, while Masters gets $600. 

So the relationship looks to be pretty much only benefiting the very most top tiers. I guess that Royal must have only sent e-mails out to Signature and Masters. I would have thought that Prime would at least get something.....as well as I thought that Icon (next to highest tier at Hardrock) would have at least got an annual 3 night interior cabin sailing. Just an FYI....Icon level members at Hard Rock get 3 free night stays at resorts offered all the time. Just like Prime members at Royal are offered 3 and 4 night sailings constantly.

Edited May 29 by bajathree

[ticketsunlimited]

1 hour ago, bajathree said:

So the relationship looks to be pretty much only benefiting the very most top tiers. I guess that Royal must have only sent e-mails out to Signature and Masters. I would have thought that Prime would at least get something.....as well as I thought that Icon (next to highest tier at Hardrock) would have at least got an annual 3 night interior cabin sailing. Just an FYI....Icon level members at Hard Rock get 3 free night stays at resorts offered all the time. Just like Prime members at Royal are offered 3 and 4 night sailings constantly.

Not very appealing at all.  Hopefully they will find a way to throw a bone to a broader audience or this will be only good for a small percentage of casino patrons.  Even a decent % off for hotel rooms and staterooms would make it newsworthy.

Edited May 29 by ticketsunlimited

[bajathree]

1 hour ago, ticketsunlimited said:

Not very appealing at all.  Hopefully they will find a way to throw a bone to a broader audience or this will be only good for a small percentage of casino patrons.  Even a decent % off for hotel rooms and staterooms would make it newsworthy.

Hard Rock Tampa have done several free cruise certificate promos for their Icon level members over the past year for a free short cruise on Royal. So they have at least thrown out a bone in the past for other than top level. But I would have thought they would have offered an annual Icon level sailing also with this new relationship. 

[lovelife]

6 hours ago, bajathree said:

 Just like Prime members at Royal are offered 3 and 4 night sailings constantly.

I wish!!  I've been Prime for years and hubby Signature for years and get zilch.  Dozens of inquiries have produced nothing. 😬

[bajathree]

14 hours ago, lovelife said:

I wish!!  I've been Prime for years and hubby Signature for years and get zilch.  Dozens of inquiries have produced nothing. 😬

You need to talk with Club Royale and see why. I remember when I first made Prime I wasn't getting offers and called and they didn't have my most recent mailing addy and corrected it. Since then my mailbox gets blown up (NOT COMPLAINING) with between my wife and I around 6 offers a month.

Edited May 30 by bajathree

[RFerrington]

14 hours ago, lovelife said:

I wish!!  I've been Prime for years and hubby Signature for years and get zilch.  Dozens of inquiries have produced nothing. 😬

Same for us.  Nada

[Bead Pirate]

Wife and I ae both Masters...

 

Both Hard Rock and Royal are doing and excellent job of communicating,

 

 

[bajathree]

16 minutes ago, RFerrington said:

Same for us.  Nada

Have you signed into your Club Royale and same thing?

 

[RFerrington]

43 minutes ago, bajathree said:

Have you signed into your Club Royale and same thing?

 

Yep

[lovelife]

1 hour ago, bajathree said:

You need to talk with Club Royale and see why. I remember when I first made Prime I wasn't getting offers and called and they didn't have my most recent mailing addy and corrected it. Since then my mailbox gets blown up (NOT COMPLAINING) with between my wife and I around 6 offers a month.

Thanks, but as I said:

Dozens of inquiries have produced nothing. 😬

 

We've contacted Club Royale at least 30 times over the years with no luck!

[bajathree]

1 minute ago, RFerrington said:

Yep

 

Just now, lovelife said:

Thanks, but as I said:

Dozens of inquiries have produced nothing. 😬

 

We've contacted Club Royale at least 30 times over the years with no luck!

I don't know... I always say...the biggest constancy with Royal is their inconsistancy.

[RFerrington]

40 minutes ago, bajathree said:

 

I don't know... I always say...the biggest constancy with Royal is their inconsistancy.

I completely agree.  I suspect, but don't know for sure, that we aren't getting offers b/c we have sooo many casino comps booked.  I read somewhere that if you use too many they stop sending them.  That's probably why....but who knows...

[SplashOfWater]

55 minutes ago, RFerrington said:

I completely agree.  I suspect, but don't know for sure, that we aren't getting offers b/c we have sooo many casino comps booked.  I read somewhere that if you use too many they stop sending them.  That's probably why....but who knows...

We have 17 upcoming casino comp cruises booked with Royal and are still getting offers from Club Royale every week or two.

[TYMAN]

Prime gets 10% discount at Hard Rock hotels. Not enough to sway me to stay. 

 

As for offers, we're like bajathree. We get a couple offers a week, but the best ones we get is for playing on board and partnering with the next cruise booking. Love the Freeplay!

 

Edited May 30 by TYMAN

[RFerrington]

41 minutes ago, SplashOfWater said:

We have 17 upcoming casino comp cruises booked with Royal and are still getting offers from Club Royale every week or two.

Are you Prime or higher ?  We are both just Prime.

[SplashOfWater]

22 minutes ago, RFerrington said:

Are you Prime or higher ?  We are both just Prime.

We are both Signature, but we had a least a dozen casino cruises booked before Jan 2024 when we were both still Prime.

 

Most of the comp cruises are from the onboard Instant Reward certificates. A few from direct Club Royale offers.

Edited May 30 by SplashOfWater

[RFerrington]

11 minutes ago, SplashOfWater said:

We are both Signature, but we had a least a dozen casino cruises booked before Jan 2024 when we were both still Prime.

 

Most of the comp cruises are from the onboard Instant Reward certificates. A few from direct Club Royale offers.

Thanks.  Yes, agree about the onboard instant certs.  Those are all we have received in over a year.  We have un-f’ed our emails at least 4 times with CR and they keep getting them dicked up again.  I’m sure that’s part of them problem. Ugh.

[kcmo74]

4 minutes ago, RFerrington said:

Thanks.  Yes, agree about the onboard instant certs.  Those are all we have received in over a year.  We have un-f’ed our emails at least 4 times with CR and they keep getting them dicked up again.  I’m sure that’s part of them problem. Ugh.

My wife receives offers in the mail weekly and she's not even Prime, she gambled on our first ever RCI cruise in December and has been getting them ever since. We're booked on a free Alaskan cruise next week off of the instant cert we got on that cruise. It's crazy that people at higher levels, and who have been on many cruises get nothing while a 1st timer gets seemingly unlimited offers. Club Royale needs to get their crap together. 

[cruisemiser1]

As usual, there's no rhyme or reason to answer why some of us get them, and others don't. I average 2 email offers a week, plus 2 snail mail offers each month. I've only booked 1 free cruise so far since I made prime but it's to the point where the offers actually feel like spam! 🙂

[ZoeyVictoria]

2 hours ago, RFerrington said:

Thanks.  Yes, agree about the onboard instant certs.  Those are all we have received in over a year.  We have un-f’ed our emails at least 4 times with CR and they keep getting them dicked up again.  I’m sure that’s part of them problem. Ugh.

I have received zero email and zero snail mail offers for seven years. I check my account online to see if I have anything available. I have had my email and home addresses corrected with Club Royale at least four times. Every time, they tell me it is corrected, I get nothing, and when I call again, they have reverted back to incorrect. Thought it was just me, apparently not. 

[RFerrington]

41 minutes ago, ZoeyVictoria said:

I have received zero email and zero snail mail offers for seven years. I check my account online to see if I have anything available. I have had my email and home addresses corrected with Club Royale at least four times. Every time, they tell me it is corrected, I get nothing, and when I call again, they have reverted back to incorrect. Thought it was just me, apparently not. 

Nope.  Not just you...unfortunately