bikerunner Posted May 30 #1 Share Posted May 30 (edited) Edited May 30 by bikerunner 3 Link to comment Share on other sites More sharing options...
TrueCruiseaholic Posted May 30 #2 Share Posted May 30 According to the FAQs, Pinnacles get Zenith benefits except Retreat Access (although it says they could). This includes the premium beverage package, free wifi, free laundry, etc. Captain's Club members don't get Diamond Plus or Pinnacle benefits. Seems very uneven/unfair. https://www.celebritycruises.com/faqs/while-on-board#loyalty-status-match Link to comment Share on other sites More sharing options...
TrueCruiseaholic Posted May 30 #3 Share Posted May 30 Zeniths don't get Pinnacle benefits. Completely unfair. Verified by Celebrity desk. https://www.celebritycruises.com/faqs/while-on-board#loyalty-status-match 2 Link to comment Share on other sites More sharing options...
CulverCityCruisers Posted May 30 #4 Share Posted May 30 We are Elite on X and Diamond Plus on Royal. I wonder if we will move up to Elite Plus now. Guess we will see what happens on June 5th!! Link to comment Share on other sites More sharing options...
Rare Pennstatedj Posted May 30 #5 Share Posted May 30 The one bad thing I read is Zenith members now cannot access Retreat lounge if they are not traveling in a Retreat Suite. If this is true this is a big loss. to Zenith members. Here we go again. 1 Link to comment Share on other sites More sharing options...
Rare lv2cruisgrl Posted May 30 #6 Share Posted May 30 Has anyone done Silversea and if so how did you like it? Link to comment Share on other sites More sharing options...
karl_nj Posted May 30 #7 Share Posted May 30 12 minutes ago, TrueCruiseaholic said: Captain's Club members don't get Diamond Plus or Pinnacle benefits. That isn't exactly what it says... it says Diamond Plus/Pinnacle "amenities", which is basically a free bottle of wine. The other Diamon Plus benefits are still in play 2 Link to comment Share on other sites More sharing options...
Mark_K Posted May 30 #8 Share Posted May 30 1 minute ago, Pennstatedj said: The one bad thing I read is Zenith members now cannot access Retreat lounge if they are not traveling in a Retreat Suite. If this is true this is a big loss. to Zenith members. Here we go again. I think it’s only referring to people who are Zenith by way of status match. 3 Link to comment Share on other sites More sharing options...
Rare Pennstatedj Posted May 30 #9 Share Posted May 30 I hope so. I will see in July. Link to comment Share on other sites More sharing options...
karl_nj Posted May 30 #10 Share Posted May 30 12 minutes ago, TrueCruiseaholic said: Zeniths don't get Pinnacle benefits. Completely unfair. Verified by Celebrity desk. https://www.celebritycruises.com/faqs/while-on-board#loyalty-status-match Which Pinnacle benefit are you specifically upset about? The Pinnacle "amenities"? That refers to this: cas-amenities-jan-2024-final.pdf (royalcaribbean.com) Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted May 30 #11 Share Posted May 30 I have no intention of cruising RCI, so I don't care about the benefits there. However, Zenith access to the Retreat Lounge has been removed under this "wonderful, improved" program. That I do care about. Link to comment Share on other sites More sharing options...
Happy Cruiser 6143 Posted May 30 #12 Share Posted May 30 11 minutes ago, Mark_K said: I think it’s only referring to people who are Zenith by way of status match. I didn't read it that way. Will test it out on my next cruise which I booked in AQ under the assumption that Zeniths would have access to the lounge. If they're taking this benefit away again, the hell with them. 4 Link to comment Share on other sites More sharing options...
karl_nj Posted May 30 #13 Share Posted May 30 3 minutes ago, Happy Cruiser 6143 said: I didn't read it that way. Will test it out on my next cruise which I booked in AQ under the assumption that Zeniths would have access to the lounge. If they're taking this benefit away again, the hell with them. It does specifically say "Status match members": Status match members will only be permitted to access the Retreat Lounge when not staying in the Retreat based on availability and at the sole discretion of Celebrity Cruises 2 1 Link to comment Share on other sites More sharing options...
NorthStarStateCruiser Posted May 30 #14 Share Posted May 30 5 minutes ago, Happy Cruiser 6143 said: I have no intention of cruising RCI, so I don't care about the benefits there. However, Zenith access to the Retreat Lounge has been removed under this "wonderful, improved" program. That I do care about. Zenith members still have access to the suite lounge if their status was achieved with captains club points. Status match Zenith members (pinnacle) are allowed access on a space available basis. 1 1 Link to comment Share on other sites More sharing options...
Tudy Posted May 30 #15 Share Posted May 30 (edited) 36 minutes ago, TrueCruiseaholic said: According to the FAQs, Pinnacles get Zenith benefits except Retreat Access (although it says they could). This includes the premium beverage package, free wifi, free laundry, etc. Captain's Club members don't get Diamond Plus or Pinnacle benefits. Seems very uneven/unfair. https://www.celebritycruises.com/faqs/while-on-board#loyalty-status-match This is what the emails says above the graph that was posted. Looks like Celebrity has not yet updated its FAQs Edited May 30 by Tudy Clarification Link to comment Share on other sites More sharing options...
cruising teacher Posted May 30 #16 Share Posted May 30 6 minutes ago, NorthStarStateCruiser said: Zenith members still have access to the suite lounge if their status was achieved with captains club points. Status match Zenith members (pinnacle) are allowed access on a space available basis. I HOPE this is correct!!!! 1 Link to comment Share on other sites More sharing options...
TrueCruiseaholic Posted May 30 #17 Share Posted May 30 15 minutes ago, karl_nj said: Which Pinnacle benefit are you specifically upset about? The Pinnacle "amenities"? That refers to this: cas-amenities-jan-2024-final.pdf (royalcaribbean.com) I guess that's the situation. It's like a free bottle of wine in the room. I only sail on Celebrity. The FAQs made it seem like benefits one way but not the other. This will still precipitate a decrease in Zenith benefits because the number of Zeniths on each sailing will increase because of the reciprocity. Link to comment Share on other sites More sharing options...
Tudy Posted May 30 #18 Share Posted May 30 31 minutes ago, TrueCruiseaholic said: Zeniths don't get Pinnacle benefits. Completely unfair. Verified by Celebrity desk. https://www.celebritycruises.com/faqs/while-on-board#loyalty-status-match Please go back and read your email. kFAQs has not yet been updated. Link to comment Share on other sites More sharing options...
TrueCruiseaholic Posted May 30 #19 Share Posted May 30 It's amenities not benefits, to me they are synonyms. Link to comment Share on other sites More sharing options...
A Pound a Day Posted May 30 #20 Share Posted May 30 23 minutes ago, Mark_K said: I think it’s only referring to people who are Zenith by way of status match. According to the FAQ regarding The Retreat in general, one of the questions is: Can Captain's Club Zenith members enjoy access to The Retreat Lounge? and the response is: No, Zenith Member Access to the Retreat Lounge has been removed (unless Zenith member is also a suite guest). Just one more Loyalty "enhancement" brought to you by the fine folks at Celebrity!!! Link to comment Share on other sites More sharing options...
cruising teacher Posted May 30 #21 Share Posted May 30 Can a pinnacle member be top cruiser? Link to comment Share on other sites More sharing options...
karl_nj Posted May 30 #22 Share Posted May 30 2 minutes ago, TrueCruiseaholic said: It's amenities not benefits, to me they are synonyms. Yes, I can certainly understand the confusion for those not familiar with the C&A Diamond+/Pinnacle benefits. 1 Link to comment Share on other sites More sharing options...
Gingercruiser Posted May 30 #23 Share Posted May 30 So does this mean as a diamond member of RC and Elite on Celebrity, I now get the 4 free daily drinks on Celebrity as well? I’m confused Link to comment Share on other sites More sharing options...
karl_nj Posted May 30 #24 Share Posted May 30 Just now, Gingercruiser said: So does this mean as a diamond member of RC and Elite on Celebrity, I now get the 4 free daily drinks on Celebrity as well? I’m confused Nope 1 Link to comment Share on other sites More sharing options...
A Pound a Day Posted May 30 #25 Share Posted May 30 16 minutes ago, NorthStarStateCruiser said: Zenith members still have access to the suite lounge if their status was achieved with captains club points. Status match Zenith members (pinnacle) are allowed access on a space available basis. According to the FAQ regarding The Retreat in general, one of the questions is: Can Captain's Club Zenith members enjoy access to The Retreat Lounge? and the response is: No, Zenith Member Access to the Retreat Lounge has been removed (unless Zenith member is also a suite guest). Just one more Loyalty "enhancement" brought to you by the fine folks at Celebrity!!! 2 Link to comment Share on other sites More sharing options...
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