fastpitchdad Posted Monday at 06:39 PM #1 Share Posted Monday at 06:39 PM (edited) On Oct 19th both the Bliss and Jewel edocs both show pier 66 embarkation at the same time. I called NCL to find out which ship is at 91 but the rep insisted that both would be using different berths at 66. The problem is that 66 only has room for 1 ship. When I escalated the very angry resolution desk person said that she called the port and was told that they had berths for three ships. When I tried to explain that was true but two of them are at pier 91 she got even angrier at me and told me that the matter is resolved and she would not be looking into it further and essentially f' off for wasting her time. I have been at pier 66 several times (I live in Seattle), am I missing something? Does it have room for a second ship? If it does I can't imagine where it would be. Edited Monday at 06:43 PM by fastpitchdad Link to comment Share on other sites More sharing options...
Rare shof515 Posted Monday at 06:57 PM #2 Share Posted Monday at 06:57 PM I think the Jewel will be at 91 and they keep the Bliss at 66 This is the port control it is out of Norwegian hands on where they dock the ships. This is why calling Norwegian was not helpful. It is up to the port officials to figure out which ship goes to which piers Link to comment Share on other sites More sharing options...
Rare Anoynmous Phoenix Posted Monday at 06:57 PM #3 Share Posted Monday at 06:57 PM @fastpitchdad Go to the equivalent of https://www.ncl.com/nz/en/about/contact-us-nz in "Contact Us" under the "HELP" tag. Then fill in using 1 Link to comment Share on other sites More sharing options...
fastpitchdad Posted Monday at 06:58 PM Author #4 Share Posted Monday at 06:58 PM (edited) 2 minutes ago, shof515 said: I think the Jewel will be at 91 and they keep the Bliss at 66 This is the port control it is out of Norwegian hands on where they dock the ships. This is why calling Norwegian was not helpful. It is up to the port officials to figure out which ship goes to which piers I think you are right but Norwegian needs to update the edocs with the proper port address otherwise it is going to be a complete cluster at 66 on embarkation day. Edited Monday at 07:00 PM by fastpitchdad 1 Link to comment Share on other sites More sharing options...
Rare shof515 Posted Monday at 07:02 PM #5 Share Posted Monday at 07:02 PM I found the port ship schedule that has the pier numbers. It was not easy to find because port of Seattle website is still having issues saying that page is currently down It does show the Bliss at 66 and the Jewel at 91 2024 Prelim Sailing Schedule 2.20.24.pdf Link to comment Share on other sites More sharing options...
fastpitchdad Posted Monday at 07:11 PM Author #6 Share Posted Monday at 07:11 PM (edited) 8 minutes ago, shof515 said: I found the port ship schedule that has the pier numbers. It was not easy to find because port of Seattle website is still having issues saying that page is currently down It does show the Bliss at 66 and the Jewel at 91 2024 Prelim Sailing Schedule 2.20.24.pdf 1.74 MB · 0 downloads NCL needs to update the edocs. Edited Monday at 07:11 PM by fastpitchdad Link to comment Share on other sites More sharing options...
zqvol Posted Monday at 07:58 PM #7 Share Posted Monday at 07:58 PM Had the same issue in Quebec this week. It will work out. 1 Link to comment Share on other sites More sharing options...
Shellbelle28 Posted Monday at 08:33 PM #8 Share Posted Monday at 08:33 PM I am on the 10/10 sailing of the Jewel (we depart from Pier 66). If we are returning at Pier 91, that's going to be a confusing state of affairs for many passengers! 1 Link to comment Share on other sites More sharing options...
fastpitchdad Posted 14 hours ago Author #9 Share Posted 14 hours ago The port of Seattle got in touch with NCL and told them what I tried to tell them. Edocs have just been updated. Link to comment Share on other sites More sharing options...
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