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Live review Pride of Aloha 6/9/2006 sailing


Cease1955

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I would ask the moderator to edit the post above as I did.
To do this I'd have to remove the entire thread. If the OP asks me to do that, I will. I won't do anything unless asked to so I'm not accused of removing stuff just because it's negative. The board has guidelines and it's recommended that members not divulge personal information.
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Okay, already. I think the topic of booze and tips has been beat up enough already.

 

Back to the cruise.

 

As to the virus thing, did they just inform you, or offer to allow you to cancel? There is another posting saying they were offering Pride Aloha the option to cancel.

 

By the way, if NCL WANTED to contact lots of people, they surely would get a high hit rate by using email, and that would be pretty much instant.

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To do this I'd have to remove the entire thread. If the OP asks me to do that, I will. I won't do anything unless asked to so I'm not accused of removing stuff just because it's negative. The board has guidelines and it's recommended that members not divulge personal information.

 

I never new there was no way to edit the text and delete one word. Maybe add it to the ********* list :D Not my problem:rolleyes:

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I would have been grateful for the thorough cleaning efforts, rather than complaining that my cabin wasn't ready.:confused:

 

Wouldn't it be a shame if you got sick and were miserable in your cabin for 2 days? You thought embarkation was bad:o .

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Why can't you take booze on board? two reasons first off cruising is a business they want to make money. you bring your own on board it cuts into their profit, but more than that its a safety issue. you think the family of the young man who fell overboard thinks bringing booze on board is a good idea? you can also bet RCCL will be getting served with a lawsuit for not catching the booze. Lucky I don't run NCL cause if you broke the passage contract, my policy would be to escort you off the ship with no refund.

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Time for me to weigh in...

 

As you know, I am one of the first to jump to negative posters defenses, but in this case I simply cannot. Let me list a few points:

 

1.) There is no way to let people know hours or even a couple of days before a cruise that a virus took place. Many of the passengers may already have been in Hawaii or enroute and not able to check their emails. At least they told you!

 

2.) I have heard of many cases of cabins not being ready. It is a big job to turn over a whole ship in a couple hours. It happens in the hotel industry all the time. Would you rather have had them not allow you on board until the rooms were ready?? Waiting in the pier building I'm sure would be a lot worse than waiting in the Stardust or Buffet!

 

3.) I will echo what so many have said: You got busted trying to break a rule and you want to complain about the consequences?? Let me guess, you try to argue your way out of traffic tickets too.....

(I will ask others a question about that incident in a minute)

 

4.) I will agree with you that instead of using National Security as the reason for no alcohol, NCL should be straight forward and say "no alcohol is allowed because we operate a beverage serivce on board." I work at the admission gates of a large high school and for football games we do not allow any outside food or beverage to be brought into the stadium. When I am asked why by patrons, I reply with the truth: "our booster club operates a concession operation inside the stadium and we want you to purchase from them and so we prohibit outside food." Even though the reason my upset people, at least it is being honest! (of course, NCL is well known for making up stories to hide the truth when they think it will hurt them, my personal pet peeve with the company)

 

5.) You are also violating another NCL rule that is well publicized by allowing your underage daughter in a cabin by herself several decks below you. That has to be one of the worst parenting decisions I have ever seen. I will pray for her safety and more importantly, that NCL catches you in that violation before the cruise is over.

 

6.) NCL should have no trouble catching you. Putting your name and cabin number out for public display on boards is ridiculous! There are some crazy people out there.

 

Finally, a question for Shoreguy or NMNita or someone else who might know: I thought NCL was no longer comfiscating alcohol, but instead when they caught it, they just charged a corkage fee to the bill? Is it different on the NCL-A ships???

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Regarding Booze:

 

For wine they charge a corkage fee. for hard stuff, they hold it. No options.

 

As to the person who said NCL confiscates it because of safety - think about what you are saying! You can buy all you want on the ship, including full bottles. They want to make a profit, which is okay. And that is the only reason. Gee whiz.

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Finally, a question for Shoreguy or NMNita or someone else who might know: I thought NCL was no longer comfiscating alcohol, but instead when they caught it, they just charged a corkage fee to the bill? Is it different on the NCL-A ships???

 

Corkage for wine only - beer and booze they hold until the end of the cruise. The intent of the corkage fee is to allow passengers to bring a few special wines to enjoy with dinner or in their cabins.

 

The only difference with NCLA - no bar setup available. No duty gfree booze to sell at a reasonable margin.

 

We all know one of the main reasons that police booze is revenue but safety/legal does play a role. If a teen gets drunk on smuggled booze like on the RCCL ship and jumps/falls overboard at least NCL can point to these boards to prove they are making a reasonable effort to prevent it.

 

In this case assuming a half gallon of both vodka and rum that translates into over $500 in onboard revenue. Not petty theft

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Gary not the case its twofold! safety and a business move. no you can't buy all you want on board, at no time is a crew member to serve a drunk guest. I know I was on board. Is it done well yeah, but you get overserved at any restaurant here in the states. I can assure you they take the booze based on safety and money reasons, if that wasn't the case then underaged kids would bring booze on board. and being that the poor guy that fell overboard on the RCCl cruise was drinking smuggled booze in his room before he fell, the cruise lines will be watching even more closely now

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Regarding Booze:

 

For wine they charge a corkage fee. for hard stuff, they hold it. No options.

 

As to the person who said NCL confiscates it because of safety - think about what you are saying! You can buy all you want on the ship, including full bottles. They want to make a profit, which is okay. And that is the only reason. Gee whiz.

 

No completely true - you can't buy a bottle if you are 16 - but you can grab a pint of good old mom and dads or the stuff your brought yourself. I was a teen once.:D

 

If you are getting stupid drunk they can refuse to sell you anymore but not stop you from going back to your cabin hitting the smuggled bottle, falling off the ship, and having your family file a suit against NCL.

 

Cash is the key no question but legal protection plays a roll as well...If they just publish a rule and then look the other way wink wink - allow you to bring booze then they are open to litigation for not enforcing their own rules.

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Gary not the case its twofold! safety and a business move. no you can't buy all you want on board, at no time is a crew member to serve a drunk guest. I know I was on board. Is it done well yeah, but you get overserved at any restaurant here in the states. I can assure you they take the booze based on safety and money reasons, if that wasn't the case then underaged kids would bring booze on board. and being that the poor guy that fell overboard on the RCCl cruise was drinking smuggled booze in his room before he fell, the cruise lines will be watching even more closely now

 

I see we are on the same page :)

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Gary not the case its twofold! safety and a business move. no you can't buy all you want on board
You can buy full bar setups, yes?

 

 

...at no time is a crew member to serve a drunk guest. /quote] So,tell me, what is considered drunk?

 

...serve a drunk guest. /quote] If I am sitting down and not showing any signs of drunk, they will keep serving, yes?

 

...if that wasn't the case then underaged kids would bring booze on board...
First, I am sure they do. And, if they found it they would confiscate it. They also would not allow someone underage to pay a corkage fee.

 

 

 

I really believe this is a naive. People can fall overboard with only a few drinks. There are lots of ways to get lots of drinks without ever talking to a bartender or server. You can have whole bottles of booze sold by the cruiseline in your room. The list goes on and on. Based on what I have read, NCL is the only ship with the booze police, make that gestapo.

 

America loves to make a rule to protect us. It is well known that the silly security at the airport is far from effective, yet it continues. Why? Because people love to say "better safe than sorry". I can give you so many examples of the airport lunacy it would make your head swim.

 

Back to the booze on NCL. They want to make a profit. If safety was an issue, they would stop serving booze. And would stop selling it. And stop people from bringing cases on wine onboard and paying the $15 corkage fee. And selling bar setups.

 

Just admit it, they want to make a profit. And that is okay.

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Shoreguy has answered the question as other have about the corkage fee; I believe the reason for not allowing us to bring liqour on board is two fold: I am sure profit is number one and I don't blame them: I don't like it, but don't blame them either, I think safety is an issue as well. Sure anyone can find a way to get booze if they want it bad enough and yes, kids will try it, but the harder the cruise line makes it the less liable they will be. I am also still in shock about our OP allowing his daughter to have a cabin by herself so far from his. I just pray she returns home safely. I have no problems with parents getting separate cabins for kids, this is done all the time for many reasons and is not a bad idea; I am talking about adjoining, connecting or across the hall, not 4 decks away for heaven's sake. What do you want to bet OP will not be back to this board soon. NMnita

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Reading the various boards on CC, it seems that some cruise lines are considered the fun ships for the younger crowds. The drinks that are served on Carnival and RCI seems much stronger than on NCL. Those ships seem to have more of a problem with people drinking heavily and hence lose their common sense. Does this hold true??:confused:

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Original poster unfortunately you make absolutely no sense. You say that smuggling booze onboard does not prove a safety hazard to the ship. Unfortunately this is not correct. There has been significant press coverage about the guy who was with his friends on an RCCL ship, drank booze brought aboard and died I believe by going overboard. He was only 21 years old. So cruiselines are not only limiting booze to increase there profits but also to protec their guest. This is a more recent phenomenia that punishes those who are responsible with their alcohol consumption by those who get wasted and do stupid things that put their life or others on the ship in jeapordy.

 

Also, with regards to the gratuity you withheld gratuities to all who served you on the trip because you weren't allowed to smuggle booze aboard even though you new there was a risk of getting caught. You also knew that withholding the gratuities only affected the service personel and not the security person who was enforcing the policy NCL gave them. Also you complain about the ship taking forever to have cabins ready. Yet you somehow think that these employees will work harder to have the ship cleaned and make cabins available more quickly because you no longer decided to tip them due to your booze smuggling issue. That makes a lot of sense in my opinion. Motivate employees to be more effective and by withholding a large sum of their paycheck because of something that they were not involved in. Instead what you have really accomplished is making sure that a) fewer staff will be interested in working on the ship since they can't count on the gratuities they deserve b) help the NCL America project fail and c) encourage employees to offer substandard service since you are unwilling to compensate them for their hard work. I'm sure that you would be totally understanding if you were not paid because your customer didn't agree with your company's policies and you wouldn't complain whatsoever but instead would give 10X the effort because they were taking a stand against your company. In reality you would probably either quit your job or sue the person witholding money from you because they had absolutely no reason to do so. Unfortunately, the original poster lives in a fantasy world and holds double standards. Some people have valid complaints about the NCL America ships but this is not one of them and your actions were inappropriate at best imho.

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Regarding Booze:

 

For wine they charge a corkage fee. for hard stuff, they hold it. No options.

 

and to Shoreguy:

 

Thanks, I knew that there had to be a reason. Since no one in my family drinks this is never an issue for us. Heck I don't even know the difference between red and white...lol

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Hey Chris, I work for an airline too. I notice you didn't pull out your bottle of vodka and pour yourself a drink on your flight....because they would confinscate it too!!!! And all the airlines sell liquor onboard. I also bet you got a heck of a deal on your cruise plus you didn't pay for airfare, and yet you are going to take away $70.00 of tips a day from a workingman. AND GRIPE! You're in Hawaii for heavens sake get a grip. You outta be ashamed of yourself.

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Lets cut out all the bull and flaming that is going on here. This sight is not set up for personal attacks. I will there for post a "report card" of sorts comparing Pride of Aloha against the other cruise lines that I have cruised. I will itemize the areas that I am " grading" Pride of Aloha on. If you don't wish to read my review, just delete it. If you get something of value from it, more power to you.

 

A: Embarkation: We are a returning cruiser with NCL and are members of their latitude Club. One of the perks that we are to enjoy is early boarding. We are to board one hour earlier than the 1st time travelers. Since the ship was scheduled to begin embarkation at 1:00 P.M that would mean that we should have began embarkation at 12:00 noon. The line for Latitude members was not well defined, and there was little help determining where to line up. We finally got a employee to advise what line to stand in. There were several other Latitude members who were also confused. Once lined up, the processing did not start until 1:00 p.m. What happened to the early boarding promised for our " elite group"?

 

B. Once on board, we were shown to the Stardust Theatre for what was called "ship orientation". Come to find out, our room was not ready to be occupied, and lunch was not even ready to be served. As you can see from my earlier posts, I have cruised on several different carriers. None have ever done this, and our cabin was always ready for occupancy once on board, and lunch was always ready, at least in one, if not several different locations .

 

C. Cabin Cleaning: The outside table on our balcony was never cleaned and was filthy the entire trip. We had coffee out on our balcony and left the coffee cups there, assuming that they would be cleaned up for us. The cups remained there for several days without being picked up. You will probably say this was because we with held our tips. funny thing is that I didn't get around to it till Thursday, so the crew would have no knowledge that I was going to 0 out my tipping. I ran out of shower gel while taking a shower and had to lean out of the shower and use hand washing soap to complete my shower. Our ice bucket was only serviced in the morning. by the time we needed ice, it was all melted. I had to call room service to have additional ice brought to the cabin. We took a early afternoon shower a couple of days, and the towels were never replaced. The day after we boarded, my wife decided to have a couple of dresses ironed. After 3 days had passed and no dresses, I inquired as to what happened to them. The gentlemen that I spoke with sd what color were they and he said, oh, we had the wrong room number marked on them. I guess that it was a good thing that I called to inquire on the dresses. As all you experienced cruisers know, it is kind of a standing joke " how did the room steward know we were out of the cabin". He must be a ghost. We never see him, but the room is always tidy, new towels to replace the used towels, ice buckets kept full, never run out of soap in the dispensers, etc. This is how my other cruises on different carriers has always been. Why should I accept anything less on this cruise.

My dtrs room steward was just the opposite. He kept her room very clean and tidy. He did a wonderful job. As such, I did give him $30.00 in a envelope which was well deserved.

 

D. While the shows not the usual Las Vegas quality, and have the usual Las Vegas special effects, it was very well put on. The dancing, singing and acrobatics were exceptional.

 

E. Dining was a whole nother story. We understood that we were on a ship that had freestyle cruising, and there for would not have the customary early and late seating venue that we were accustomed to. What upset us though was the inability to secure dinner reservations. NCL policy dictates that unless you are in a party of 6 or more, they will not accept reservations. It was not uncommon for us to wait in line for over an hour at either the Palace, or crossing restaurants. As those of you who have cruised Princess recently know, they still offer a late / early eating venue, or you can opt out and go freestyle. The big difference between Princess and NCL is that you can repeat can make dinner reservations for any size dinner party, just so long as you do it early enough in the morning. Once seated in the dining room, it took forever to get our food, and once we received the food, it was not on the same lever as Carnival Cruise lines. Most nights, they would offer, I believe either 5 or 6 entrees for dinner. There was only a very slight variation between dinner menus. With Carnival, RCCL, Celebrity, there was always a large variety of dinners available in the main dinning room from night to night. Should you not see something that meets your fancy on the menu, there was always a couple of old standby meals usually steak, or poultry. The buffets were better, the buffet staff was friendly, and the selection was adequate.

 

F. The reception desk was not very responsive. I called to let them know that we could not modulate the temperature of the shower. One minute, it was scalding hot, and the next minute, freezing cold. There was no in between. All the reception desk said was that a work order would be filled out on it. I made the call on the second day of the cruise, and the problem was never corrected. In contrast, We had a problem with the children's program on the Celebrity Century. We would go to the assigned meeting place for the children's program, and there would be a few other families waiting as well, but no children's program coordinator. Seemed like they changed meeting places on the ship but failed to inform any of us parents. I complained to the pursers office, and we not only got a letter of apology from the purser, along with a voucher for a future cruise, but the head of the children's program stopped by my cabin to personally apologize.

 

G. With regards to the virus on board, some people from our sailing still got ill. The Captain was generous enough to offer a $150.00 room credit for everyone who was aboard to make up for any inconvenience the illness might have caused. While this was a nice gesture, I spoke to several people on the way back to the airport from the ship and the consensus was that the cruise line had all our e. mail addresses and it would have been very little trouble to do a mass emailing to all passengers registered for the June 4 illness on board and offering a latter cruise date for any one who desired. Luckily, my wife, dtr and I never got ill. i would not have been a happy camper if we had.

 

H. The shore excursions we booked on board were excellent. We booked the Captain cooks Zodiac and snorkel tour. Well worth the money. Also, I booked the pearl Harbor tour for my self as this is not my wife and dtr cup of tea. This was also a excellent tour. I initially booked the volcano lava hike with my wife and dtr, but the cruise director talked me out of taking the tour as it is very strenuous.. From what my wife said, thank god he talked me out of it. I would never had made it. We took the water fall hike on Kawaii and it was also excellent.

 

Hopefully, this will be of some help to you, if not, just delete it and go on to the next.

 

Chris Neville

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We were on the Pride of Aloha last year, and I have to say our experience was totally different from yours. We also had a separate line for embarkation, and the line moved smoothly. Food was really quite good, and the service was great. Dinner never took more than an hour, and that included dessert. Our luggage didn't make it to the room until about 8:00 P.M., but so what. We were prepared for that. For crying out loud there is an awful lot of luggage to put into the individual rooms. Our rooms were always made up and cleaned. In fact, they even picked up our dirty clothes and folded them if we had just left them lay on the floor. Everything was picked up and put away neatly. Will we cruise with NCL again? probably. This was our third cruise with NCL, and we have cruised two other lines as well, and have never had a bad cruise.

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Lets cut out all the bull and flaming that is going on here. This sight is not set up for personal attacks. I will there for post a "report card" of sorts comparing Pride of Aloha against the other cruise lines that I have cruised. I will itemize the areas that I am " grading" Pride of Aloha on. If you don't wish to read my review, just delete it. If you get something of value from it, more power to you.

 

A: Embarkation: We are a returning cruiser with NCL and are members of their latitude Club. One of the perks that we are to enjoy is early boarding. We are to board one hour earlier than the 1st time travelers. Since the ship was scheduled to begin embarkation at 1:00 P.M that would mean that we should have began embarkation at 12:00 noon. The line for Latitude members was not well defined, and there was little help determining where to line up. We finally got a employee to advise what line to stand in. There were several other Latitude members who were also confused. Once lined up, the processing did not start until 1:00 p.m. What happened to the early boarding promised for our " elite group"?

 

B. Once on board, we were shown to the Stardust Theatre for what was called "ship orientation". Come to find out, our room was not ready to be occupied, and lunch was not even ready to be served. As you can see from my earlier posts, I have cruised on several different carriers. None have ever done this, and our cabin was always ready for occupancy once on board, and lunch was always ready, at least in one, if not several different locations .

 

C. Cabin Cleaning: The outside table on our balcony was never cleaned and was filthy the entire trip. We had coffee out on our balcony and left the coffee cups there, assuming that they would be cleaned up for us. The cups remained there for several days without being picked up. You will probably say this was because we with held our tips. funny thing is that I didn't get around to it till Thursday, so the crew would have no knowledge that I was going to 0 out my tipping. I ran out of shower gel while taking a shower and had to lean out of the shower and use hand washing soap to complete my shower. Our ice bucket was only serviced in the morning. by the time we needed ice, it was all melted. I had to call room service to have additional ice brought to the cabin. We took a early afternoon shower a couple of days, and the towels were never replaced. The day after we boarded, my wife decided to have a couple of dresses ironed. After 3 days had passed and no dresses, I inquired as to what happened to them. The gentlemen that I spoke with sd what color were they and he said, oh, we had the wrong room number marked on them. I guess that it was a good thing that I called to inquire on the dresses. As all you experienced cruisers know, it is kind of a standing joke " how did the room steward know we were out of the cabin". He must be a ghost. We never see him, but the room is always tidy, new towels to replace the used towels, ice buckets kept full, never run out of soap in the dispensers, etc. This is how my other cruises on different carriers has always been. Why should I accept anything less on this cruise.

My dtrs room steward was just the opposite. He kept her room very clean and tidy. He did a wonderful job. As such, I did give him $30.00 in a envelope which was well deserved.

 

D. While the shows not the usual Las Vegas quality, and have the usual Las Vegas special effects, it was very well put on. The dancing, singing and acrobatics were exceptional.

 

E. Dining was a whole nother story. We understood that we were on a ship that had freestyle cruising, and there for would not have the customary early and late seating venue that we were accustomed to. What upset us though was the inability to secure dinner reservations. NCL policy dictates that unless you are in a party of 6 or more, they will not accept reservations. It was not uncommon for us to wait in line for over an hour at either the Palace, or crossing restaurants. As those of you who have cruised Princess recently know, they still offer a late / early eating venue, or you can opt out and go freestyle. The big difference between Princess and NCL is that you can repeat can make dinner reservations for any size dinner party, just so long as you do it early enough in the morning. Once seated in the dining room, it took forever to get our food, and once we received the food, it was not on the same lever as Carnival Cruise lines. Most nights, they would offer, I believe either 5 or 6 entrees for dinner. There was only a very slight variation between dinner menus. With Carnival, RCCL, Celebrity, there was always a large variety of dinners available in the main dinning room from night to night. Should you not see something that meets your fancy on the menu, there was always a couple of old standby meals usually steak, or poultry. The buffets were better, the buffet staff was friendly, and the selection was adequate.

 

F. The reception desk was not very responsive. I called to let them know that we could not modulate the temperature of the shower. One minute, it was scalding hot, and the next minute, freezing cold. There was no in between. All the reception desk said was that a work order would be filled out on it. I made the call on the second day of the cruise, and the problem was never corrected. In contrast, We had a problem with the children's program on the Celebrity Century. We would go to the assigned meeting place for the children's program, and there would be a few other families waiting as well, but no children's program coordinator. Seemed like they changed meeting places on the ship but failed to inform any of us parents. I complained to the pursers office, and we not only got a letter of apology from the purser, along with a voucher for a future cruise, but the head of the children's program stopped by my cabin to personally apologize.

 

G. With regards to the virus on board, some people from our sailing still got ill. The Captain was generous enough to offer a $150.00 room credit for everyone who was aboard to make up for any inconvenience the illness might have caused. While this was a nice gesture, I spoke to several people on the way back to the airport from the ship and the consensus was that the cruise line had all our e. mail addresses and it would have been very little trouble to do a mass emailing to all passengers registered for the June 4 illness on board and offering a latter cruise date for any one who desired. Luckily, my wife, dtr and I never got ill. i would not have been a happy camper if we had.

 

H. The shore excursions we booked on board were excellent. We booked the Captain cooks Zodiac and snorkel tour. Well worth the money. Also, I booked the pearl Harbor tour for my self as this is not my wife and dtr cup of tea. This was also a excellent tour. I initially booked the volcano lava hike with my wife and dtr, but the cruise director talked me out of taking the tour as it is very strenuous.. From what my wife said, thank god he talked me out of it. I would never had made it. We took the water fall hike on Kawaii and it was also excellent.

 

Hopefully, this will be of some help to you, if not, just delete it and go on to the next.

 

Chris Neville

Now would you like to tell us for a 4th time your complaints? did your daughter enjoy her own cabin and did anyone question you on your poor judgement, allowing a 16 year old to be in a cabin several decks below yours? Is is ok for you to smuggle booze on but no one else to do the same or should we all break the law? How bad was it to report to the showroom to be given information that was very important or should have been? BTW, the OBC for those who were ill was $200 as we have been told. I don't care what you heard on the way back to the airport: unless you book directly through the cruise line they do not have your email address. At least I do not give this information to them when I book for my clients nor does the cruiseline (any cruiseline) ask this. When you register on line you have the option. I don't think the line ever dreamed an outbreak like this would happen. The 11th cruise an attempt to contact everyone was made. It was done by phone btw, yes, they do have phone numbers. You say you would not havae been a very happy camper, you were a very happy camper and you didn't get sick. I am sorry no one picked up your coffee cups; have you ever heard of picking up something yourself? I don't think I would ever leave my coffee cup on the balcony. I would bring it in and put it near the coffee pot. Careless on the part of your room steward, yes, but still you could have made it a little easier on him. You weren't giving a tip anyway. NMnita

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I appreciate the concern that every one has expressed regarding my dtr being in her own cabin on deck 4 while we were on deck 10. However, I spoke with the reception desk ( obviously not mentioning that our dtr was staying alone) and asked if a person was to inquire about a cabin number, would you give it out based on a name. They advised NO, it against NCL policy. As you will note, ONLY my cabin number was ever mentioned in posts, never my dtr cabin number. As far as NCL taking action against us, the cabin was listed to my wife and dtr, with my self and son being listed in the other cabin. i dont think that this forum could constitute a legal document, at least one which NCL could take action on.

 

As far as our dtr safety, we would walk her to her cabin at night and wait until we heard the dead bolt click closed before we would leave. She knew not to open the door for any one but us. We trust our dtr and KNOW that she would not leave her cabin during the night.

 

Chris

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