antsnanny Posted April 21, 2008 #1 Share Posted April 21, 2008 Does anyone know of the best place to direct a letter to at Celebrity. Thanks in advance. Link to comment Share on other sites More sharing options...
Schplinky Posted April 22, 2008 #2 Share Posted April 22, 2008 That likely depends on the topic. Is it an issue you had during a sailing? Link to comment Share on other sites More sharing options...
blong2200 Posted April 22, 2008 #3 Share Posted April 22, 2008 Go to the Celebrity web site, scroll down and then click on Contact us. There are several options as to how you can contact them. If you are a Captains Club Member you can contact CC with your complaint/ concerns. Link to comment Share on other sites More sharing options...
antsnanny Posted April 22, 2008 Author #4 Share Posted April 22, 2008 That likely depends on the topic. Is it an issue you had during a sailing? Yes it is and I might add it's the first time I will be writing a letter having sailed on 15 or so Celebrity cruises. Link to comment Share on other sites More sharing options...
Schplinky Posted April 22, 2008 #5 Share Posted April 22, 2008 Yes it is and I might add it's the first time I will be writing a letter having sailed on 15 or so Celebrity cruises. Then I would address it to Dan Hanrahan, the President. eh won't answer it, but it will have a lot more urgency if it comes down the chain of command from his office. Sorry you had the issue, whatever it was. Vacations should be carefree and it's so disappointing when they're not. Link to comment Share on other sites More sharing options...
antsnanny Posted April 22, 2008 Author #6 Share Posted April 22, 2008 Then I would address it to Dan Hanrahan, the President. eh won't answer it, but it will have a lot more urgency if it comes down the chain of command from his office. Sorry you had the issue, whatever it was. Vacations should be carefree and it's so disappointing when they're not. Thanks so much for the name. I wouldn't allow anything to get in the way of having a good time and we did enjoy our trip, however very dissapointed in X this time. We are booked on the Solstice and the Equanox and I love Celebrity I am hoping that my letter will help to get things at X back to where they used to be just the way we all liked them. Thanks again. Nancy Link to comment Share on other sites More sharing options...
Leejnd4 Posted April 22, 2008 #7 Share Posted April 22, 2008 Wellll....are ya gonna keep us hanging like this? Spill it...what happened? ;) Link to comment Share on other sites More sharing options...
HAM Posted April 23, 2008 #8 Share Posted April 23, 2008 Another person you might want to contact is: Sebastian Drakalovich Director, Guest Relations & Shared Services Royal Caribbean Cruises Ltd. T (954) 628-9301 C (305) 213-9958 SDrakalovich@rccl.com Good luck! Link to comment Share on other sites More sharing options...
Rare Lois R Posted April 23, 2008 #9 Share Posted April 23, 2008 Wellll....are ya gonna keep us hanging like this? Spill it...what happened? ;) Lee, inquiring minds?;) Link to comment Share on other sites More sharing options...
Leejnd4 Posted April 23, 2008 #10 Share Posted April 23, 2008 Lee, inquiring minds?;) You bet...meow! :D Link to comment Share on other sites More sharing options...
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