LHARTWICK Posted February 4, 2009 #201 Share Posted February 4, 2009 We have a Carnival cruise booked for March 2009. We booked it in September 2008. Our agent swears our refund will ONLY be about $4.00. I find that hard to believe according to what others have been refunded on these boards. Should we inquire about it once we arrive on board?? Link to comment Share on other sites More sharing options...
pms4104 Posted February 4, 2009 #202 Share Posted February 4, 2009 [quote name='LHARTWICK']We have a Carnival cruise booked for March 2009. We booked it in September 2008. Our agent swears our refund will ONLY be about $4.00. I find that hard to believe according to what others have been refunded on these boards. Should we inquire about it once we arrive on board??[/quote] Four dollars doesn't sound right. Check your confirmation paperwork ... it should show the fuel surcharge amount you have paid, and that is the amount you are due as, I believe, an OBC. Don't wait til you're onboard ... get your agent to square it away now. I am not familiar with Carnival ... but when I book with my T/A, I receive an agency invoice as well as a copy of the HAL confirmation/invoice, and the total price is broken out as fare, taxes and port charges, fuel surcharges. It even shows OBC. Link to comment Share on other sites More sharing options...
LHARTWICK Posted February 4, 2009 #203 Share Posted February 4, 2009 [quote name='camp637']Four dollars doesn't sound right. Check your confirmation paperwork ... it should show the fuel surcharge amount you have paid, and that is the amount you are due as, I believe, an OBC. Don't wait til you're onboard ... get your agent to square it away now. I am not familiar with Carnival ... but when I book with my T/A, I receive an agency invoice as well as a copy of the HAL confirmation/invoice, and the total price is broken out as fare, taxes and port charges, fuel surcharges. It even shows OBC.[/QUOTE] My receipt only shoes "Tax/Fees" all lumped into one sum. No way to tell what we paid for the fuel surcharge. This is an agent recommended by a friend. So far, I'm not too impressed. Do any of you know what the fuel surcharge for a Carnival 7 day cruise is?? Link to comment Share on other sites More sharing options...
pms4104 Posted February 4, 2009 #204 Share Posted February 4, 2009 [quote name='LHARTWICK']My receipt only shoes "Tax/Fees" all lumped into one sum. No way to tell what we paid for the fuel surcharge. This is an agent recommended by a friend. So far, I'm not too impressed. Do any of you know what the fuel surcharge for a Carnival 7 day cruise is??[/quote] I saved the following from the HAL website, and it seems that the amounts apply across the board for all Carnival-owned lines: [FONT=Times New Roman][SIZE=3]"Because of the continuing rapid escalation of fuel prices, the North American brands of Carnival Corporation, including Holland America Line, have announced an [COLOR=red][B]increase to the current fuel supplement from $7.00 to $9.00 (USD) per passenger per day. [/B][/COLOR]The fuel supplement on third, fourth and fifth passengers will increase from $2 to $4 (USD) per person per day. The new fuel supplements [B][COLOR="Red"]will apply to [/COLOR][/B][B][COLOR="Red"]all new bookings effective June 12, 2008[/COLOR][/B].[/SIZE][/FONT] [FONT=Times New Roman][SIZE=3]The fuel supplements will not exceed $126 (USD) per person per voyage for the first and second guests and $56 (USD) per person per voyage for the third, fourth and fifth guests in a stateroom. [/SIZE][/FONT] [FONT=Times New Roman][SIZE=3][COLOR=red][B]For bookings made from November 7, 2007 to April, 20, 2008, the initial fuel supplement of $5 (USD) per person per day will apply. For bookings made from April 21, 2008 to June 11, 2008, the fuel supplement of $7 (USD) per person per day will apply, with $2 (USD) per person per day for third, fourth and fifth guests.[COLOR=black]"[/COLOR][/B][/COLOR][/SIZE][/FONT] [B][FONT=Times New Roman][SIZE=3][COLOR=#ff0000][/COLOR][/SIZE][/FONT][/B] [FONT=Times New Roman][SIZE=3][COLOR=black]Based on the above and your booking date, it would appear that your total includes $9/day/person. Is it possible your T/A absorbed your total fuel surcharges? [/COLOR][/SIZE][/FONT] [B][FONT=Times New Roman][SIZE=3][COLOR=#ff0000][/COLOR][/SIZE][/FONT][/B] [B][FONT=Times New Roman][SIZE=3][COLOR=black][/COLOR][/SIZE][/FONT][/B] I believe you are entitled to an OBC of $9/person/day ... insist your T/A confirm that in writing so you will have a leg to stand on should it not be reflected on your account once onboard. Link to comment Share on other sites More sharing options...
LHARTWICK Posted February 4, 2009 #205 Share Posted February 4, 2009 Based on the above and your booking date, it would appear that your total includes $9/day/person. Is it possible your T/A absorbed your total fuel surcharges? Thank you for this info! I doubt the T/A absorbed the cost, but I will try AGAIN to find out. It would help if she would provide a detailed receipt. Link to comment Share on other sites More sharing options...
mcarroll2 Posted February 6, 2009 #206 Share Posted February 6, 2009 Credited to my credit card a few days ago for my 2/21/09 cruise on the Oosterdam Link to comment Share on other sites More sharing options...
tedwardb Posted February 8, 2009 #207 Share Posted February 8, 2009 Our booking on Eurodam for Feb.14,'09 has had the fuel charges changed to an onboard credit. It will cover wine and extra charges. Link to comment Share on other sites More sharing options...
Old Salty Dog Posted February 11, 2009 #208 Share Posted February 11, 2009 Got our VISA statement today and there was a $252 credit on it from HAL. So now we know that we got the fuel surcharge refunded before we sail on March 5 and not to expect it as a shipboard credit as many had suggested it would be. Link to comment Share on other sites More sharing options...
fisherhum Posted February 14, 2009 #209 Share Posted February 14, 2009 We got a letter with our tickets etc. that said we had OBC as a refund of the fuel surcharge. It was about $140 for 4 of us (2 adults and 2 kids) and about $120 for the cabin with just 2 adults booked in. We are sailing on Eurodam 2/28 Link to comment Share on other sites More sharing options...
SeaWatch Posted June 12, 2009 #210 Share Posted June 12, 2009 I bet they go back on with oil prices going above $70/ Link to comment Share on other sites More sharing options...
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