pay deviation fee even if you cancel?

[rwegoneyet]

We booked Carnival air for our 4/09 cruise. Now the fares are much lower and want to cancel and book on our own. Our TA says we have to pay the $100 per person deviation fee. We are outside our final payment date. Is this true or did she not bother to call and ask if we could cancel?

[wrp96]

Did you do an air deviation when you booked?

[travelntreats]

We booked Carnival air for our 4/09 cruise. Now the fares are much lower and want to cancel and book on our own. Our TA says we have to pay the $100 per person deviation fee. We are outside our final payment date. Is this true or did she not bother to call and ask if we could cancel?

You should be able to cancel the air and convert the package to "Cruise Only" w/out any CRUISELINE PENALTIES, unless you did an air deviation request which is NON REFUNDABLE.

 

Then it is always possible that YOUR TA is charging the $100.00 fee for the cancellation. Hard to say based on your posted question.

[paul929207]

My guess is that from Carnival's point of view, they have done the work for the deviation, so you will still have to pay for it.

[rwegoneyet]

thanks for all the help, we did request deviation to fly in day early when we booked so I guess we will live and learn. Will know better next time.

[travelntreats]

thanks for all the help, we did request deviation to fly in day early when we booked so I guess we will live and learn. Will know better next time.

Whoever you booked thru should have advised you that deviation fees are non refundable. But $100.00 p/p seems higher than what the cuiseline charges. Oh well..... lesson learned.

[iancal]

Sounds like either your TA is very inexperienced or she did you a dis service.