I had to cancel three bookings when COVID hit in early 2020. We started traveling again in 2021, but have focused on land-based AIs until cruising returned to what was normal for us. Therefore I had not been perusing these boards in recent years. I booked a cruise on Beyond for 2024 last week and started visiting CC again and am stunned by what I have found. Not just change after change, but I could not find this thread without Googling "Arno who is onboard". To say I am saddened is an understatement.
We had the joy of being on two sailings with Arno and his lovely wife. Two of the most positive and genuine people we have met while cruising. Everywhere the two of them went they were greeted like celebrities onboard. Banning them for life is beyond fathomable.
Thank you Arno for all that you did to keep us informed. Thank you for treating X staff with respect and admiration. This fate is unacceptable, but from what I am reading here now, you have likely found a more suitable "floating condo". Peace be with you and yours and I hope to cross paths on deck again soon.