So here is a funny situation that I want to get changed but not sure if I can. So this past weekend I called the casino to see what it would be to upgrade my free Boardwalk Balcony on Symphony to a Crown Loft...lady puts me on hold, comes back and says ok I moved you to the Crown Loft Suite....how do you want to pay the difference. I said I am sorry you misunderstood, I didn't want to switch, I wanted to get a price on upgrading. Long story short she got me switched back and gave me a quote.
2 days later I receive an email stating that my bids for Royal Up have been canceled, but I can make more bids. So I click and it says my current room is a Crown Loft Suite and I can bid on all of these huge suites...so what the heck I did because Max bid at this point on 2 bedroom Aquatheater is 1,600 and 1 bedroom is $1,500 max..All the bids were super cheap...but I just want a crown loft suite, and they are available for our sailing..
SO anyone have this happen, and who can I call to get my room corrected so I can bid on Crown Loft Suite??