just receive this email from Celebrity
Good day,
Dear Mr. G------
I hope you are fine,
Thank you for sending your documents, it is a pleasure to inform you that the payment of your reservation was successful. The charge was made for $XYZ, this because the amount that corresponded to the excursion when it was in the air and the reservation with pending payment, the system takes it as part of the payment, so no refund will be generated.
In approximately 48 business hours, the payment will be reflected in your reservation. To request confirmation of payment, you must contact our service department.
For your benefit, we recommend you download our application completely free, where you can find information about any complement you want to add to your reservation such as beverage packages, restaurants, etc. And you will find important information about the emergency drill that takes place on board, when the time comes you can check in online and also fill out your health form.
Thank you very much for your preference, we remain at your service for any questions or future inquiries.
Best regards.
Royal Caribbean Group