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8611202

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Everything posted by 8611202

  1. Does anyone have insider knowledge of when these voyages will be on sale?
  2. Does anyone with previous experience of RSSC Southampton round trip know which car parking company services RSSC. CPS and AB Parking do not according to their websites. I am travelling in May next year and want to get the car park booked as soon as possible. My travel agent has been trying to obtain this information directly from RSSC but to no avail! Thank you.
  3. Does anybody know the process at Portsmouth for full time wheelchair users, who are unable to get onto shuttle buses? Thank you in anticipation.
  4. For UK based RSSC customers, does anyone know which parking company offers valet or car parking at Southampton cruise terminal? Thank you.
  5. I forgot to ask when I booked QA today whether any complimentary OBC is being applied for any of her 2024 voyages. My booking confirmation doesn’t show any, which it would normally, so just wanted to check other guests experience. I booked a 4 day voyage in Q4, and have previously always had some OBC on the other ships. regardless of length of voyage. Thanks.
  6. We are still waiting for our refund for March 2024 cancellation. Is anyone else in this situation? We won’t be able to book a future cruise without the associated FCC, FCD and monetary refund being made. A call to Cunard confirmed that our refund still hadn’t been actioned.
  7. Interestingly on our last QM2 voyage in May, several members of the crew, when chatting about how Covid affected them and the industry, said that Cunard had changed their contracts post pandemic and they would no longer be receiving a share of the hotel and dining service charge, with all charges going directly to the company. Has anyone else heard this?
  8. Does anyone know if you can take your own cut flowers onboard when embarking in Southampton? No information in Cunard FAQs. Thank you.
  9. Based in the UK I have managed to book the Northern Lights voyage via the website. There were some system not working glitches but it worked in the end. I was amazed to be able to book an accessible room on the website as this is a room type you normally have to phone the call centre to book, so usually missing out on securing a room due to limited availability. But all done now. Good luck everyone.
  10. I really feel for you. I am also at the end of my tether with Cunard for various reasons relating to my need for an accessible cabin. One reason being that last year, we and our travel agent spent many days attempting to book accessible cabins, to then find out, that 'owing to Covid', Cunard had removed all from sale and not bothered to update the website to inform affected customers of this. The majority of crew onboard are exemplary, but I have experienced too many occasions now when I have been treated dreadfully, including being told (not asked if I could) by the maitre d that I would need to get out of my wheelchair to sit at my reserved QG table - if only I could. And many other examples. We tried Celebrity last year and found them very good with ships easy to navigate. I will probably cash in all my Cunard FCC and FCD in the next few months as the uncertainty with Cunard is too much to bear when we should be able to look forward to holidays without Cunard cancelling them for reasons that are completely in their control.
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