Welcome to Cruise Critic! Yes, as others above have stated...Costco (and others) very often do not forward informational emails on to you, even if it is rather important! This hammers home the fact that you really need to stay on top of things (as you did with your credit card statement) and watch for "red flags" or anything that looks a bit squirrelly. I have my very first sailing booked with a TA group after MANY times of booking direct. I'm not *expecting* there to be issues...but in the past when I have booked non-cruise trips with a TA (not the one I am currently booked with) we have had near disastrous emergencies pop up that should have been averted had the agent paid attention to details. I am very curious as to how this sailing next year will turn out...but I don't think it will convince me to switch over to TA bookings. I like "being in control" of my plans too much! That way...if there's a mistake made...I have no one to blame other than myself!! 😄