julig22

NCL shuttle isn't free.

When I arrived early in Newark there was a representative at baggage claim and she took me to a waiting area. I think it may have been around 9 before the bus was supposed to arrive.

Here's what I got back when I requested a date extension We are unable to offer any extensions to these courtesy credits and apologize for any inconvenience this may cause. We trust you understand that in order to be fair and equitable to all our guests, we cannot make any exceptions to the policies in place. My response was along the lines of how is an offer with a shorter timeline, on a different ship with a different itinerary fair and equitable. From past experience, they don't tend to reply to rebuttals so we'll see.

I was booked on the Spirit for Australia in Dec 2024. There were 2 "holdouts" that weren't cancelled until later. So only those 2 cancellations got offered the Jewel instead of the Spirit for a replacement. But even Alaska on the Jewel wouldn't be very doable this late in the game - even if I wasn't already booked/fully paid for later in August anyway - and the coupon expires in February 2024, long before the 2024 Alaska season begins.

So the 20% discount I got for my cancelled Spirit cruise can only be applied to the Jewel - and the Jewel does not go to NZ/Australia. Not a happy camper, don't know what NCL was thinking. I actually think they screwed up because I believe they cancelled a couple of Jewel cruises at the same time and nobody bothered to proofread...otherwise, makes no sense whatsoever. We'll see if corporate bothers to respond. Even sadder is that I do have something booked on the Jewel but 2 months out of the timeframe for using the coupon, which is much shorter than everyone else got.

I removed the image from my post. I had already started a reply before you edited your original post.

I believe it means that the system can only accept 2 vouchers for payment at any given time. Could be CN, CF, FCC, discounts, etc. If you have other qualifying coupons, you have to make a 2nd payment.

Why does it have to happen before your card is charged, assuming you are even making a payment?

Sure. One of those CF certificates will magically reappear in your account shortly. Their payment system doesn't always check for accuracy upon initial payment. Just like if you paid using an invalid credit card - the payment goes through until it doesn't somewhere down the line.

It's all about supply and demand. I once got an upgrade 3 months out - my cabin category was sold out, I was bidding on something with a lot of vacancies. So better to accept my bid and resell my cabin. The only reason to award bids early is to shift the number of available cabins in a specific category.

Not only can't you use more than 3, unless they've extended the offer, it expired 2 days ago.

Booked through NCL. I was actually speaking with my PCC shortly after it was cancelled - before notices were even sent. And when I asked about the 20% discount she probably didn't notice it was for the Jewel, not the Spirit. And yes, not getting any notification is disconcerting - and I have sent a message to corporate. Any bets on whether or not I get an intelligent answer?

Jewel through December 2024 would be fine, since the original cruise was in December 2024. But the offer is only good for the Jewel through February 18, 2024.

Yes - thank you. So our offer is totally different - it would have been nice to have known that before I booked another cruise on the Spirit...

So.. I was on one of the later cruises to be cancelled (Sydney to Bali, December 2024) but never received any of the cancellation information so don't know the exact terms, although I assumed they were the same as people got for the earlier cancellations. Now in my account there is a 20% coupon for the Jewel, good through 2/18/24 but no coupon for the Spirit. Anyone with any insight?

I recently used $300 worth of points (from $10k in NCL purchases) for an upgrade -OV to balcony - worth over $3K. So yea, valuable to me. Plus no annual fee. But I agree that it makes no sense to get obc instead of statement credit if you aren't going for an upgrade.

Maybe time to try a new TA... They (NCL) do not have different rules for 3rd party bookings. So either someone is misinformed or the agency just doesn't want to be bothered.

The rules have changed quite a bit since 2019. After final payment you might be eligible for FCC or an upgrade (maybe paid, maybe free, kinda depends on who you talk to). It's a one-time courtesy offer and won't be available if you took advantage of perks no longer offered, such as airfare or maybe 3rd/4th passengers free.

Use of CruiseNext certificates is pretty straightforward but the ability to use more than one varies, depending on the current promo and cabin category. CruiseFirst is more restricted but depending on the current promo may offer a better value if booking studio, inside or OV. Booking onboard gives you an "in category" upgrade, so basically a better location on the ship for inside or balcony, an upgrade from obstructed to window for OV. Pre-covid, I think they may have offered OBC sometimes for onboard bookings. When sales were slow post-covid they offered a 10% discount on onboard bookings a few times. Haven't seen anything recently but it never hurts to ask. Note - they may tell you that an upcoming special, such as the triple-up, is an onboard special. So far, that hasn't been true. Holiday sales don't tend to be any different than non-holiday sales, although I do seem to remember an extra 10% discount at Thanksgiving about 5 years ago - I think it may have been for latitudes members only.

To my knowledge, this is only the 2nd time they've done a triple-up promo, maybe someday they will do an "any cabin". However, double-up applies to any cabin fairly often - I often book OV as a solo and nearly always have 2 CNs on my booking.

Your best option is to start by calling the airline and asking. Sometimes persistence and a little sweet talk pays off, it never hurts to try! Worst case scenario is they say no. Answers will depend on the airline. Ask outright if you can change your flight to what you want. Have the information for the flight(s) you want to substitute. Ask to cancel the part you don't want without cancelling the return flight - that's a win for them because they can resell that ticket if you let them know you aren't expecting a refund. But if NCL is still the owner of the ticket they might not. Then book what you want. If they still say no and you want to gamble, try calling back 72 hours before your scheduled flight - at that point the airline owns the reservation so they might be more flexible.

Hold onto your hat, possibility of glitches to come....

I check on prices all the time without logging in - but I stop at the summary page so no calls from random PCCs, reminders to finish my booking or duplicate Latitudes numbers. They don't have my information so don't contact me. The only thing I've ever noticed missing is any information regarding latitudes benefits.

I was told that they are using up the old vouchers, new ones to come. But what they will say is anybody's guess! NCL isn't known to make things very clear. And the T&Cs still say you can't go to the same restaurant twice but the CN folks onboard say you can - so that's kinda lucy goosey.