I posted about this earlier this week, but the post has disappeared. During a cruise around Japan in April , my husband and I canceled 3 excursions within the allowable timeframe and received an invoice stating that Azamara owed us a refund. Since then, we’ve had countless phone calls and emails, with promises from Azamara each time to resolve the situation. We didn’t dispute the original charge because Azamara kept assuring us that the problem was resolved and the refund was on the way. This week, after pleading with Azamara again, we learned from the credit card company that we had exceeded the 3-month window to dispute the charge. If only we had not trusted Azamara and had disputed the charge in time, we would have our $$ back. Lesson learned.