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rhobbkf

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Everything posted by rhobbkf

  1. Sort of takes the "casual" out of the casual dining equation. Lol
  2. There must be a lot of Captain's Circle members on board as the Captain's party has been split into 2 times, 5 and 7, and you are instructed to go at the time assigned on your invite.
  3. Currently on the Emerald and you have to make reservations at the Salty Dog gastropub. It was impossible to get through to the dine line the first 2 days to make reservations. And the same with planks and steamers. You have to wait until they open up to be able to book a future table.
  4. When you have casino offers the cruises show as $0 for inside cabins for eligible cruises. Last year we started seeing the "not currently available" message and figured it had to be related to the casino pricing because if we logged out we did not see that message.
  5. Check the cruise without logging in. I have seen the "not currently available" when I've been logged in but not when I am logged out. I surmised it had to do with the casino offers not being available. Hopefully this works for you and puts you at ease.
  6. But there is free pizza at the pool. I usually find the street tacos pretty tasty too (although there was a weird time on the Ruby recently where they were using corn tortillas instead of flour).
  7. Welcome to Princess. People love to hate on the medallion and the app and forget that the cruise is the main event! 🙂 Personally, we love the medallion. It's much nicer than having a lanyard around your neck. Recently my husband thought he lost his medallion. He went to guest services and they were able to tell him it was in our cabin. LOL. Try THAT with a cruise card. (He took a shower and forgot to put the watch band back on!)
  8. The email will come from notifications@ocean.com. Not Princess per se. So be on the watch for that email! Mine has never gone into junk or spam, but doesn't mean it couldn't end up there.
  9. The email comes from "Ocean Notifications". It details your order and the tracking number. Ours have always come via USPS.
  10. As many have said, and we have experienced, the only thing that matters is ordering the medallion. Have your husband order the medallions. When you get to the port all you need is either the medallion (which puts you in green lane) or go to the blue lane to pick up your medallion. In the last 4 cruises, not once have they looked at our phones or the app. Please don't feel stressed about the app in regards to green lane. Another FYI, even though we qualify for free shipping, we were "charged" $10 for shipping when we made the medallion order. Our medallions just shipped and the $10 charge had been removed. I thought about calling to complain about the fee, but decided $10 wasn't enough for me to spend time on now and I could deal with it onboard if I wanted. Thankfully, it straightened out on it's own.
  11. FYI - The newer version of this band (as of a few months ago) doesn't have the screw off ring. You just pop the medallion in from the back. We had one of the screw off type bands and we liked it better than the rubber wrist band version, so we got a second one and the design had changed.
  12. Here's our experience today. Booked a cruise online (web). Started check-in on NEW app. The credit card section would not show a save button and would not move forward with that step of the process. So, logged into the OLD app. Credit card section worked. Next, order medallion's. Log into the NEW app and the "ship to home" was gray. SO, log into the OLD app. Ship to home completed. Green lane confirmed. Next up, MDR dining. Upgraded to Premier on the web. Then, log into NEW app. Tried to make a standing reservation for all days of the cruise in MDR. I could not see how to do that. SO, OLD app it is. Made MDR reservations for the whole cruise. Next up, specialty dining for Premier. Log into NEW app. Made first reservation, charge was $0. Try to make second reservation, it was charging me. So, OLD app... make second specialty dining reservation, $0. Yay. This cruise leaves in a month, I'm now green lane, medallions are ordered, dining is booked. Hopefully the new app gets a few more things straightened out before they discontinue it.
  13. Our cruise in Dec showed we did not have a package in the old app. From reading these boards I was pretty sure it would correct itself once connected to the ship's wifi. And that was exactly what happened. I printed out my travel summary just in case, but it was a non issue once on board. I hope it works this way for everyone concerned about not seeing their package showing on the old or new app.
  14. We recently went to Cartagena for the first time. Right off the ship is a Nature preserve that is free to stroll through and has all the birds AND some monkeys running around too! No need to book an excursion! We'll be going back in April and can't wait to visit the preserve again.
  15. We also received our May cruise statement today. And we never contacted anyone.
  16. Currently on NCL Sun. The room stewards said they went from 14 to 22 rooms each. It was beyond annoying that rooms weren't released until after 3 pm the first day. All venues were jammed because there was no where else for people to disperse to. Also, while tv is not normally a highlight , we had rainy days and only 2 movie channels, no on demand at all. We've cruised NCL before and this was a step down for NCL. One big plus though was having a coffee maker in the room (you must ask for it).
  17. There are prices listed, but generally $$$. 🙂 And we haven't seen any online casino offers with the Plus package, so it's just room and OBC.
  18. When you are logged in, pick a cruise. the casino cruises show as $0. That's interior room. Click through to see the upgrade prices. Usually about $315 for a 7 day balcony.
  19. I've looked on the app and on the website, but I can't find anywhere I can change from one specialty restaurant to another or cancel and rebook a different restaurant. Cruise is in 30 days. Thanks.
  20. We had the same issue for a May cruise. We just kept calling back. They "cancelled" it 3 times. I demanded an escalation and they eventually got it right. And even though it says the cruise will be cancelled, it never was. We were concerned with losing our room, but that ended up working out as well. The casino phone lines seem to be better since they put casino offers online. Before I waited over an hour, now I can get through within 5-10 mins. Unless your paper includes the drink package, it seems like booking the casino offers online is easier. But if it has drinks, gratuities, etc included, you have to call them. Hope this helps...
  21. We sail on Saturday out of FLL. We are full suite, elite, and we are on a casino VIP cruise (not in anyway "bragging", just stating our current status for this cruise). We have not heard from Princess about this lounge. Someone said they thought it was only for suite passengers that are flying in on red eyes. Not sure, but it's apparently not just being a suite customer that gets you an invitation. 🙂
  22. It's been a few weeks since the last post, so I wondered if anyone else had experienced the lounge.
  23. Does anyone know if they are still testing this suite lounge? We leave in 3 weeks and haven't heard anything about it from Princess. Thanks!
  24. Do you know if there is a similar upgraded process for suite disembarkation? Might be easier to grab a cab/Uber from this area than the craziness out front.
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