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twototravel

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  1. @souschef Each cabin has its own thermostat. Works great.
     

    More changes to itinerary. For example, we were supposed to go on a horse cart tour today, not happening. Didn’t get the pedicab ride either that was programmed for yesterday. Felt sorry for all of them waiting for us at the dock. The crew says changes are made due to sea conditions so they are condensing our time at ports.
     

    P.S. This is my first voyage on Odyssey.

  2. Now on the Ocean Odyssey sailing from Bali to Singapore. Hubby and I are in cabin 612, category BS, Royal Verandah. Embarkation went smoothly, greeted with cold drinks and snacks. Bags were already in cabins. Getting the Wi-Fi password was like pulling teeth, kept getting excuses. Turned out each cabin had to register themselves online. Ship collected passports and covid cards when we arrived and will return them when we disembark. Food has been excellent, staff very friendly and helpful. We did our first zodiac tender today. There is a mandatory training session you must attend. If not, you can’t go on excursions that require tenders. Here’s some bits of info:

    - they want you to wear closed toed shoes on tenders but will not turn you away if you don’t have them.

    - if you are going to a port with snorkeling, be sure to bring your gear from home if you can. They don’t have enough for everyone onboard.

    - as expected, satellite Wi-Fi is iffy. Drops in and out. 
    - due to bad weather we have already had one planned day’s activities modified. Flexibility no is key.

    - there are water bottle filling stations on each deck. We were supposed to be given Vantage logo water bottles but they don’t have them. Best to bring one from home just in case.

    Let me know if you have any specific questions and I will try to answer them.

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  3. @TlafaaRef flights arranged by Vantage. We have preliminary flights booked (you can view them in your account) with seats for our trip in Feb. All info is showing up on the airline's website when using the record locator, even the requested seats. Vantage told me they won't finalize (purchase) the flights until 30-45 days out due to all the changes airlines are making. If you don't have preliminary flights scheduled, you should call their air choice department. I can definitely attest to that as an upcoming flight for a different trip has changed many times.  Original flight cancelled, and another booked on a different day and some changes by just a few minutes. 

  4. We have 3 cruises booked on this ship in 2023. The first is in May on the Rhine, and the other two are back to back Xmas market cruises first one is Vienna to Regensburg and the second is Regensburg to Frankfurt. We booked the same cabin for all three, 311. Anyone else an early planner and booked on these as well? Would love feedback and tips for those recently on this ship and any info on how the b2b cruise logistics might work.

  5. Ocean Odyssey has made it to Manila! Hoping they are picking up crew and will make their way to wherever the inaugural cruise will be. Ours is in Feb so we feel confident all will be well. Sorry to read all these horror stories. While Vantage does control their communications with customers, publicity and news releases (which all have been sorely lacking regarding this ship), getting it released from China was out of their control and I'm positive Chinese COVID restrictions didn't help, on top of all the supply issues. I'm looking forward to seeing some good news from travelers on the Ocean Explorer and the Odyssey.

  6. I received this update in an email yesterday from Vantage's VP of Sales & Concierge.

     

    "Thank you for reaching out to us. The ship has been delayed due to Covid based work stoppages in China. Last week we were informed the Odyssey will be turned over to Vantage and will set sail from the shipyard on October 19th. 

  7. Okay. I sent an email to Delgado, Palmira <PDelgado-Brito@vantagetravel.com>; Rosen, David <DRosen@vantagetravel.com>; Lewis, Henry <HLewis@vantagetravel.com. Here's the text of my email:

    "If your executive team is not following social media regarding your newest, not ready for passengers, ship, The Ocean Odyssey, they should. I am booked in February 2023 for the Bali to Singapore sailing. I am amazed that you are still asking if I want to pay you more money to upgrade my cabin, and have even added this trip to your Ways To Save section. I paid full price for my trip months ago and you have over $30,000 of my money. What all your future passengers see is that this ship is still in China and that you have "postponed" their cruises in the last several months, refusing to offer refunds. 

     

    I think you owe everyone that has, or is currently booked on the Odyssey an email explaining the situation and what is being done to expedite the readiness of this ship. Is there a plan to temporarily lease another ship to fulfill your obligations to passengers that have given you thousands of dollars for their trip of a lifetime?

     

    I would so appreciate a response from someone in management. Please don't refer me to one of your customer reps; I know more than they do."

     

    Within an hour I received a response back from David Rosen. Here is his response:

    "Thank you for reaching out to us. The ship has been delayed due to Covid based work stoppages in China. Last week we were informed the Odyssey will be turned over to Vantage and will set sail from the shipyard on October 19th. We plan to put her into active service in November so your Bali to Singapore dream journey will proceed as planned.

     

    Until then we wish you good health and look forward to welcoming you onboard in February.

     

    Kind regards, 

    David 

    David Rosen

    VP – Sales & Concierge Services"

     

     

  8. Here's what I hope is going to happen, and hope is all we have :). The Odyssey will be finished in the next month or so. Sea trials will occur, etc. etc. The ship will stay in Asia and commence the Asian cruises scheduled for 2023. As someone else mentioned, my cruise Bali-Singapore is also still being advertised; even made the Ways to Save reduced list (that make me mad when I paid full price). Vantage is even pushing me to give them more money to upgrade my cabin. NO way! 

     

    Another option would be that Vantage leases another ship to keep to their current trips. This would be a big financial hit for them, but their reputation may survive.

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