I’ve also sent a letter to both, saying we always used to look forward to lunch served to us in the MDR on the first day. It was part of the thrill of being on a ship again. I said that although we have two cruises booked later this year, reading about the continual HAL cutbacks has made us realise that they will probably be our last HAL cruises. In fact, we’ve already booked a cruise on another line for next year. HAL seem to be eliminating nearly everything we used to enjoy – classical music, a show every night, hors d’oeuvres before dinner, the Royal Dutch tea, cabin turn down service, etc, etc, to say nothing of all the other reductions in service. Such a pity as we love HAL ships and like their itineraries but as they are clearly on a path of downgrading the cruise experience, we will go elsewhere.