traveling man explained it better than i could. We were very high in the latitudes level that we bypassed Sapphire. Now your other question, apples to oranges, Of course if we could upgrade to Haven from Club Balcony we would do it, who wouldn't? but that's not what the Diamond Upgrade offers, but we would not spend thousands of dollars to be in the Haven, we like to spend our money in other ways, not to say that those who have the money and want to spend it on the Haven shouldn't do it, knock yourselves out. We have never sailed for the points, We sailed on NCL for many years and we got them, so whatever the latitude programs offers us is extra and appreciated. I agree with traveling man, we have no use for the Butler service, i would find it annoying too.