Our time on Rotterdam was wonderful and this is after 25+ HAL cruises. I’m not saying that you might not get the odd item that isn’t cooked to your liking, but when that happens say something to the wait staff. Ask that your item be remade. Isn’t that what you would do in any restaurant on land? I guess I get upset by people who sit around and continually complain about this or that but have made no attempt to bring that lack of service or lack of product being the way you want it to people who can affect a change. I guess they feel it’s easier to complain about it in writing and make everyone think that’s the standard. Sorry, just my opinion.