We had a terrible time at Sabitinis on our Las cruise in May this year. Pre paid pre reserved..four of us. Server worked his butt off but absolutely no help. Took us four hours to finally get to our main meal and by then just was not hungry besides the steak was grossly overcooked. Matre,d brought out the head chef even tho we told him not to. He looked at my steak and said yup overcooked and walked away.
went to PS next day and complained and wanted refund. Nope. Done eating at Sabatilis.