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Everything posted by Ken at the beach
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I've had the same thing happen to me...except that in my case I had had too much to drink and went to the right cabin but wrong floor. Wonder what thoughts were going through the minds of the people inside the cabin as they hear someone trying top open their door.
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What can I do with this GTY cabin hack?
Ken at the beach replied to RCCL Fan's topic in Royal Caribbean International
If you choose to believe what a junior customer service clerk who is simply reading the exact same thing as you, are off the website then feel free to take that as gospel.... Or you can listen to the advice of literally hundreds of people sharing their own personal experiences with having been able to change cabins. When a company continues to regularly do something that goes against what they have posted then you can view that posted policy as outdated up until such time as they decide to start enforcing it. No one is doing anything wrong in asking for their rooms to be changed, if Royal wanted to stop it they could. It is not up to the consumer to make sure that they read all of a company's fine print before they ask for something. This is no different than Royals policy on having all adults in the same stateroom purchase the alcoholic beverage package. It's not posted yet you can call in and they will allow the second person to purchase the refreshment package instead. Another example would be where they sate that underage kids have to be berthed in a room with an adult, again not correct. If you choose to follow everything posted on the website that is fine but you are missing out. Don't judge other for simply doing what Royal is openly allowing. People sharing their experiences is in no way cheating or gaming the system as some may suggest. -
What can I do with this GTY cabin hack?
Ken at the beach replied to RCCL Fan's topic in Royal Caribbean International
Now you got it. As I said, the website is littered with old outdated or incorrect information. That is a great reason why CC exists is so that others can share what actually occurs in real life. I can personally attest to the fact that cabins can be changed as I have changed 4 cabins for clients in this past week. -
RCCL Cruisecare cover Air-to-sea flights?
Ken at the beach replied to whitshel's topic in Royal Caribbean International
Yes they will make efforts however it is not a guarantee. If they can't get you there you are out not only the airfare but the cost of the cruise as well. Definitely do not forgo purchasing insurance if purchasing A2S -
What can I do with this GTY cabin hack?
Ken at the beach replied to RCCL Fan's topic in Royal Caribbean International
Exactly this. Most new cruisers don't have a clue what the symbols on the deck plan mean and do not even realize that they are booking a connecting cabin. -
What can I do with this GTY cabin hack?
Ken at the beach replied to RCCL Fan's topic in Royal Caribbean International
You should really stop posting info that while listed on their website that does not apply. Just accept the fact that there is lots of incorrect information posted on their website. -
App not showing sports bar
Ken at the beach replied to crcossel's topic in Royal Caribbean International
Sometimes they list it under restaurants -
What can I do with this GTY cabin hack?
Ken at the beach replied to RCCL Fan's topic in Royal Caribbean International
Until the staterooms appear in your app they cannot be moved. Even though you can see them using the hack they aren't tied yet to the section of your invoice that allows the customer service reps to make changes to the staterooms. Until they are officially assigned all the reps see is guarantee. -
RCCL Cruisecare cover Air-to-sea flights?
Ken at the beach replied to whitshel's topic in Royal Caribbean International
99% of the rates are refundable and cancellable up until final payment. You don't pay until final payment. Pretty sure you can't get that by booking direct with the airline. -
On Ovation at Izumi……….
Ken at the beach replied to driftychick's topic in Royal Caribbean International
Izumi had a reduced menu on Ovation. Not nearly as good as on other ships. -
RCCL Cruisecare cover Air-to-sea flights?
Ken at the beach replied to whitshel's topic in Royal Caribbean International
Cruise care is only based on the cost of the cruise and not the flights, therefore it will not cover the cost of the flights. -
Wonder of the seas questions
Ken at the beach replied to mommao729's topic in Royal Caribbean International
It is $20 per person. -
$500 Airfare offer inquiry to the British Isles
Ken at the beach replied to Derbie's topic in Cruise Air
They were on their own for ground transportation -
Deployment 2024-25 booking season begins
Ken at the beach replied to Biker19's topic in Royal Caribbean International
TA's were told last week on the Coffee Talk that it should be in the next few weeks -
Wonder Central Park Balcony
Ken at the beach replied to FishOn55's topic in Royal Caribbean International
We were on deck 12 over Christmas and we never noticed but we never sit out on our balcony. Never an issue in the evening. The only issue we had was our door did not seal when it was closed. If you looked at the seal you could see right outside, this meant there was c constant whistling sound. Maintenance did come and fix it quickly enough but it then made the door very hard to close. I have a feeling the next people in the room will be calling about that. -
Wonder of the seas questions
Ken at the beach replied to mommao729's topic in Royal Caribbean International
Just my opinion but shows like Effectors will be the new norm and become more prevalent with each new ship While Royal has always been a family cruise line they are emphasizing that fact more and more with each new ship and the main shows are now being designed to cater to everyone and not just the adults as a lot of their Broadway shows were. They want families to be able to attend the shows as a family. Very hard to design a show that everyone of all ages will love so this is a compromise with different aspects of the show appealing to different ages. -
Per person
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Cruise Next Credit...Should I buy?
Ken at the beach replied to cookie38's topic in Royal Caribbean International
Next cruise are non refundable if you want the $200 deposit. If you are moving this to a TA for better group rates then it will stay as non refundable even though the cheaper group rates were refundable. If you move it into a group you will be required to pay the full deposit as groups will not accept the reduced $200 deposit. If you don't have an exact date in mind you only have 60 days to select a date otherwise you do not get the OBC