kaysha2004

If you're using the app, there's a place to "switch voyage" so you can toggle back and forth. If you're on the website, once you log into your account, you can see a list of your upcoming sailings.

Virgin's prices continue to rise after itineraries are released. I've been tracking pricing for one of my cruises in December 2024 that I booked in September 2023. It has now tripled in price in just six months.

This^^^ What a great resource! If you don't drink alcohol, you'll have a hard time using up the Bar Tab in a short cruise of 5 or 6 days. There is no refund of unused Bar Tab at the end of the cruise. There are no traditional milkshakes on board. The ice cream counter, "Like Me Till I Scream", is scoops only. The Social Club serves a variation of a milkshake made with some ice cream and soda, with or without alcohol. There's no blender to mix it up. It's handmade and stirred.

There are no steamers in the rooms. They are a fire hazard, which is why you can't bring your own on board. They have full laundry and pressing service available.

I was on a cruise last month, and the reservation system was still in place. First come, first serve may work. What Virgin needs to change is the time they open the theater for seating, which is only 30 minutes, I think, before showtime. Since I have done 8 cruises now on Virgin, I've seen all the shows, so I can find other things to do during that time.

Kids on a Celebrity cruise AND in the Retreat? I feel sorry for your fellow passengers who look for a peaceful experience in the retreat. Leave the kids at home, then there's no problem with a babysitter.

I'm sorry this happened to you. You have the right to be frustrated. Celebrity is really going downhill in their service. I have one more cruise then I'm done with them. I've sailed on Virgin 8 times and they are getting my future cruise $$.

Yuk! You must be one of those people that pick your nose and cough into the buffet while getting your food and spread norovirus.

This is off topic from the original question, but I believe you are incorrect. Boarding time and check-in time are synonymous and used interchangeably in cruise language. After you "check in" on the website or app, you're assigned an "arrival time", aka boarding time, which shows up in the app and on the website. Boarding/arrival is always a set time.

Out of respect for all of us who have the early boarding times, just wait your turn. People who show up early and cut the line cause chaos in the boarding process. You're on a cruise ship, so you will never go hungry. The buffet is open all afternoon.

There is no baggage benefit for booking your flight through Celebrity. You'll pay whatever the airline charges. Take caution, they usually book you on the worst itinerary with long layovers and multiple stops.

I've been on 8 Virgin cruises, with 4 more this year. Celebrity has taken a downturn in all the things that Virgin excels in, so my cruise dollars are going to Virgin.

I know your frustration, as I've been experiencing it, too. For itineraries with Lahaina on the list of ports and it's not replaced with another port, Celebrity owes you money for the port fees and taxes for Maui if you booked before their official notification in November 2023. I'm on the Edge for the Transpacific cruise on 4/14/24. My TA got nowhere with Celebrity, so we had a 3-way call and I insisted that they couldn't keep my money if no port was replaced regardless of the reason. In the end, after giving me the caveat that they're making a "special" exception for me and they don't owe me anything, I was given a $25 OBC. I'll be taking my cruise vacations with other lines. I really like Virgin.

I've seen the same thing...Celebrity has gotten rid of the OBC for regular bookings, not the suite. They've stripped away the prepaid tips in the so-called "All Included" but it's not all included. Remember the days of the Go Big, Better Best about 8 years ago? If you're only seeing a $500 charge for wifi and drinks at booking, I'd take that in a minute. I'm a solo traveler, and the difference in price from the cruise only rate to the all included is usually $1500 to $2500 more no matter how many days the cruise is.

I placed a move-up bid at the lowest bid price and I'm 30 days out from the sail date, so it probably wasn't accepted. I recently found out from a rep at Celebrity that they hide some of their inventory from public view and keep it open for move-up upgrades. So your cruise is probably not really sold out.

This is probably not the right place to ask that question. Only the cruise line can give you the answer. Call your travel agent to handle the arrangements. If you don't have one, call Celebrity.

As a solo cruiser myself, I have been in the solo Insider and it is ultra tiny at 105 ft. If you have the preference of more space to move about in your cabin along with the balcony and hammock, that would be your best choice. I've done the balcony cabin also and I'll never go back to solo insider. It's just too small. However, if you plan to spend very little time in your cabin, this may work for you. If you choose the balcony cabin, call Virgin after your booking to be sure you have a hammock. For some weird reason, not all balconies have a hammock.

The description of the room is "guarantee" which means you are guaranteed to have at least an ocean view, or maybe even higher. It'll be assigned at any time up until the day of sailing. No worries. They don't oversell cabins like the airlines oversell flights.

I was in SJU last month. The signage is nonexistent about Uber in the airport. I don't remember which terminal I was in, but Uber is only allowed to pick up in one place. My flight was on American. After collecting my luggage, I exited and turned right for the long walk, maybe 10 minutes, to the pickup spot for Uber in the other terminal. The drivers don't speak English, so make sure they know where the Virgin port is. Even though I clearly communicated through Google Translate where to go, he went to the wrong port, then tried to charge me for the extra driving. I disputed it with Uber and got that extra charge reversed.

IMO, Celebrity has taken a nosedive in all aspects of cruising...pricing, low quality level of service, understaffed, lousy food, poor entertainment. The Solstice class of ships are aging and it shows. Basically, you pay more and get less.

It's a lure for them to get you into the spa so they can sell you on services and products. I go for the free mini treatments or chair massage and be done with it. I did the thing with measuring your gait once, and in the end, he wanted to sell me shoe inserts. It was a joke! He wasn't even a podiatrist.

I'm sorry so this happened to you. What a horrible experience! I am outraged for you. I can understand your frustration, as I've had a few incidents on Celebrity ships, but never as bad as yours. I'm not a lawyer, but I'm sure Celebrity has a legal and contractual duty to provide you a safe and healthy voyage. You have every right to be angry, frustrated, and worried for your husband's health. Your best course is to get resolution and compensation BEFORE you leave the ship. Once you leave the ship, trying to reach the right people shoreside is impossible and you'll get the runaround. If I had this happen to me or a loved one, I would be demanding a full refund of my cruise fare and not a future cruise credit. They love to give those out for complaints because it's nontangible currency and not hard cash, but you deserve a refund. They should be moving you out of that room and clean all your clothes and comping everything to you for the rest of the cruise. Please don't leave the ship without a full and comprehensive report from the medical center and/or the hotel director and/or the engineering team. The report should state what was in that fluid that he was exposed to and what chemicals or biological hazards were in that fluid. If you have travel insurance, you'll need more documentation than you think to substantiate the claim and to get follow-up medical care. Not only did your husband have direct contact with bacteria to his eyes, he likely ingested some through his nose and mouth, even microscopically. Symptoms of an illness may not show up until after he's left the ship. This is serious stuff. I wish you and your husband well.

Celebrity has always charged 200% for a solo traveler in a double occupancy room. So if you're only getting charged 150%, that's a win for a solo. But your numbers don't make sense. Celebrity's leadership has always treated solos like trash, and it's worse than ever now. Notice where they put the solo cabins....on deck 6 overlooking the lifeboats. I'm taking my cruise dollars elsewhere.

The title of the cruise is strictly marketing to make it sound better. Celebrity doesn't do "themed" cruises with special events on board to focus on a wine region or a wine experience. Avoid deck 12 for booking a cabin. The pool deck and buffet are on the deck above and are very noisy 24/7. If you've got some spare time for a lot of reading, this thread talks about this year's wine cruise. https://boards.cruisecritic.com/topic/2810132-celebrity-edge-april-05-2024-9-night-cruise-australia-wine-cruise-rt-from-sydney-australia/page/12/

You can make a claim with both insurance companies so you can recover as much as possible.