gsb Posted October 7, 2013 #201 Share Posted October 7, 2013 If you ALREADY have the classic package, it's only the same $11.50 per day total to upgrade to premium. The higher prices are for completely new packages bought on board.;) Link to comment Share on other sites More sharing options...
SNJCruisers Posted October 7, 2013 #202 Share Posted October 7, 2013 If you have a promotion that is giving you a free Classic Beverage package we encourage you to upgrade prior to your sailing as you will pay the increased difference on board. If you purchase beforehand, it will come out to $10 per person plus a 15% gratuity. If you upgrade on board, this comes to $15 per person plus a 15% gratuity. If you ALREADY have the classic package, it's only the same $11.50 per day total to upgrade to premium.The higher prices are for completely new packages bought on board.;) Sorry GSB, you're sadly mistaken.....read the above quoted previous post from earlier in this thread, directly from the cruise line. Link to comment Share on other sites More sharing options...
gsb Posted October 8, 2013 #203 Share Posted October 8, 2013 Sorry GSB, you're sadly mistaken.....read the above quoted previous post from earlier in this thread, directly from the cruise line. I'm sadly correct--call and verify if you want to. Link to comment Share on other sites More sharing options...
Cruise Junky Posted October 8, 2013 #204 Share Posted October 8, 2013 I'm sadly correct--call and verify if you want to. Well you had better have got that in writing or you may end up with a nasty surprise when you board. Link to comment Share on other sites More sharing options...
gsb Posted October 8, 2013 #205 Share Posted October 8, 2013 (edited) Well you had better have got that in writing or you may end up with a nasty surprise when you board. Just talked with Celebrity's Cruise Enhancement Department and they are aware of the discrepancy. They are supposed to come on here and make a correction to post #144. In the meantime, you can call 1-800-722-5941 if you want to be sure what I'm saying is correct. Edited October 8, 2013 by gsb Link to comment Share on other sites More sharing options...
Cruise Junky Posted October 8, 2013 #206 Share Posted October 8, 2013 Just talked with Celebrity's Cruise Enhancement Department and they are aware of the discrepancy.They are supposed to come on here and make a correction to post #144. In the meantime, you can call 1-800-722-5941 if you want to be sure what I'm saying is correct. I don't need to call. I've already upgraded. Link to comment Share on other sites More sharing options...
metter Posted October 8, 2013 #207 Share Posted October 8, 2013 Just talked with Celebrity's Cruise Enhancement Department and they are aware of the discrepancy.They are supposed to come on here and make a correction to post #144. In the meantime, you can call 1-800-722-5941 if you want to be sure what I'm saying is correct. What GSB is saying is consistent with the information provided to me by the Celebrity enhancements department - Would be good if Celebrity post and correct the information just to confirm though. Link to comment Share on other sites More sharing options...
Mulege Posted October 8, 2013 #208 Share Posted October 8, 2013 Friends on Reflectin now and price to upgrade to premium was $11.50 per day. We sail n her Friday. Link to comment Share on other sites More sharing options...
Rare ghstudio Posted October 8, 2013 #209 Share Posted October 8, 2013 (edited) Sadly, this shows that posts by "celebrity Cruises" are not official Celebrity polices, but, as usual, someone's interpretation of what they think the policies are. We are left to try to figure out if the celebrity web site, posts by "celebrity cruise" or other's experiences are the official policy. Sad way to run a company..... Edited October 8, 2013 by ghstudio Link to comment Share on other sites More sharing options...
gsb Posted October 8, 2013 #210 Share Posted October 8, 2013 Sadly, this shows that posts by "celebrity Cruises" are not official Celebrity polices, but, as usual, someone's interpretation of what they think the policies are. We are left to try to figure out if the celebrity web site, posts by "celebrity cruise" or other's experiences are the official policy. Sad way to run a company..... Hopefully "Celebrity Cruises" will come on shortly with the correction as I was told ls night.:confused: Link to comment Share on other sites More sharing options...
Rare ghstudio Posted October 8, 2013 #211 Share Posted October 8, 2013 Hopefully "Celebrity Cruises" will come on shortly with the correction as I was told ls night.:confused: Hope you are right... I suspect that the Celebrity Enhancements Department will be unable to figure out who "celebrity Cruises" actually is....and therefore they will be unable to contact him/her to trigger the correction. We'll see.... Link to comment Share on other sites More sharing options...
Rare Tom-n-Cheryl Posted October 8, 2013 #212 Share Posted October 8, 2013 When I booked our January 2014 Reflection sailing several months ago it was the last day of a promo - and I opted for the classic beverage package. I asked to go ahead and add on the premium package. Here's how the reservation looks now: So I see the mention of the premium beverage package there, but no cost associated with it. :confused: Anyone else come across this? Tom Link to comment Share on other sites More sharing options...
Podie Posted October 8, 2013 #213 Share Posted October 8, 2013 Just upgraded from my free Classic package to Premium for $11.50 per day. Already paid and confirmed.:) Link to comment Share on other sites More sharing options...
Celebrity Cruises Posted October 8, 2013 #214 Share Posted October 8, 2013 Hi all, As some posters have pointed out, we posted some inaccurate information with regards to purchasing and/or upgrading a beverage package. If you have a Classic beverage package, either from purchasing it, or receiving it from a Celebrity promotion, you will be able to upgrade from the Classic to Premium beverage package, either beforehand or onboard, at the cost of $10/day (plus 15% gratuity). Link to comment Share on other sites More sharing options...
UniPac Posted October 8, 2013 #215 Share Posted October 8, 2013 Hi all, As some posters have pointed out, we posted some inaccurate information with regards to purchasing and/or upgrading a beverage package. If you have a Classic beverage package, either from purchasing it, or receiving it from a Celebrity promotion, you will be able to upgrade from the Classic to Premium beverage package, either beforehand or onboard, at the cost of $10/day (plus 15% gratuity). Thank you very much for clearing that out! So upgrade price will stay $10 no matter when the package and/or the upgrade was bought. Customer-friendly at last :-) Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
vulcan1971 Posted October 8, 2013 #216 Share Posted October 8, 2013 Thank you very much for clearing that out!So upgrade price will stay $10 no matter when the package and/or the upgrade was bought. Customer-friendly at last :-) Sent using the Cruise Critic forums app The upgrade will stay at $11.50... per person, per day. Sent from my Samsung Note 2 on the T-Mobile 4G LTE network using Tapatalk 4 Pro Link to comment Share on other sites More sharing options...
UniPac Posted October 8, 2013 #217 Share Posted October 8, 2013 The upgrade will stay at $11.50... per person, per day. Thats what I say. And we all now about the 15% ;) Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
Pobman Posted October 8, 2013 #218 Share Posted October 8, 2013 Gee now I am glad I waited and did not upgrade over the phone yet, get to use that OBC for something! Unless of course everything changes again in the next 7 weeks... and again... and again... Now I wonder if we can still upgrade part way through the cruise and pay less, as before, or if its now all or nothing. Link to comment Share on other sites More sharing options...
Gig103 Posted October 11, 2013 #219 Share Posted October 11, 2013 Hi all, As some posters have pointed out, we posted some inaccurate information with regards to purchasing and/or upgrading a beverage package. If you have a Classic beverage package, either from purchasing it, or receiving it from a Celebrity promotion, you will be able to upgrade from the Classic to Premium beverage package, either beforehand or onboard, at the cost of $10/day (plus 15% gratuity). Thanks for the update. Can you comment on if we can purchase or upgrade drink packages part way through the cruise? Link to comment Share on other sites More sharing options...
gsb Posted October 11, 2013 #220 Share Posted October 11, 2013 Thanks for the update. Can you comment on if we can purchase or upgrade drink packages part way through the cruise? Pretty sure you can do both--until the last 3 days. Link to comment Share on other sites More sharing options...
Gig103 Posted October 11, 2013 #221 Share Posted October 11, 2013 Pretty sure you can do both--until the last 3 days. I know it used to be allowed but wonder now because now the website has a 'per cruise' and not 'per day' price and the fine print talk about no refunds for unused amounts - which could refer to buying on day 4 but paying for a whole cruise. Link to comment Share on other sites More sharing options...
gsb Posted October 11, 2013 #222 Share Posted October 11, 2013 I know it used to be allowed but wonder now because now the website has a 'per cruise' and not 'per day' price and the fine print talk about no refunds for unused amounts - which could refer to buying on day 4 but paying for a whole cruise. Call the number and find out for sure Link to comment Share on other sites More sharing options...
ping1 Posted October 11, 2013 #223 Share Posted October 11, 2013 Just received a phone call from a very nice young lady who is from the Celebrity Experience Team (????). She wanted to know if I had any questions about our upcoming cruise - Oct. 12 on the Infinity - and if she could help with any excursions, beverage packages, etc. I've taken care of everything so there was nothing she could do for me. However she did say that they were notified last week that if you buy the beverage package on board it will be anywhere from $1 to $5 more a day depending on the package than if you bought it before the cruise started. Our cruise is October 12 so I don't know if anyone is going to affected by this before that date but I just wanted to get this information out there. Pat I recently went on the 9/26/13 Celebrity Century cruise and immediately after receiving my cabin key, I went to purchase the non-alcoholic beverage package advertised on Celebrity's web site as $14/day plus gratuity. Imagine my surprise when the crew member pushed forward a tiny sheet of paper with a higher price listed. I told him that it was $14/day not $16 as shown on the paper. He (like a broken record) kept saying these are the prices. I had no choice but to pay it for my 11 day cruise. Reading some of the posts on this thread, it seems like the increase on beverage packages purchased onboard went up on Sept. 26. (start date of my cruise) Does anyone know when exactly the onboard prices went up? And does anyone know if it was noted on the website and when. I usually purchased my beverage package before the cruise, but this time I had a lot of onboard credit. Uphappy. Link to comment Share on other sites More sharing options...
Rare ghstudio Posted October 12, 2013 #224 Share Posted October 12, 2013 I recently went on the 9/26/13 Celebrity Century cruise and immediately after receiving my cabin key, I went to purchase the non-alcoholic beverage package advertised on Celebrity's web site as $14/day plus gratuity. Imagine my surprise when the crew member pushed forward a tiny sheet of paper with a higher price listed. I told him that it was $14/day not $16 as shown on the paper. He (like a broken record) kept saying these are the prices. I had no choice but to pay it for my 11 day cruise. Reading some of the posts on this thread, it seems like the increase on beverage packages purchased onboard went up on Sept. 26. (start date of my cruise) Does anyone know when exactly the onboard prices went up? And does anyone know if it was noted on the website and when. I usually purchased my beverage package before the cruise, but this time I had a lot of onboard credit. Uphappy. I don't think anyone knows the exact date of the change....it was not announced so there was no way to prepare for it by paying in advance. Most companies would probably notify folks of the change while there was time to take advantage of the "buy in advance" price....but celebrity seems to have their own way of doing things. Link to comment Share on other sites More sharing options...
Feelin' Nauti' Posted October 13, 2013 #225 Share Posted October 13, 2013 I recently went on the 9/26/13 Celebrity Century cruise and immediately after receiving my cabin key, I went to purchase the non-alcoholic beverage package advertised on Celebrity's web site as $14/day plus gratuity. Imagine my surprise when the crew member pushed forward a tiny sheet of paper with a higher price listed. I told him that it was $14/day not $16 as shown on the paper. He (like a broken record) kept saying these are the prices. I had no choice but to pay it for my 11 day cruise. Reading some of the posts on this thread, it seems like the increase on beverage packages purchased onboard went up on Sept. 26. (start date of my cruise) Does anyone know when exactly the onboard prices went up? And does anyone know if it was noted on the website and when. I usually purchased my beverage package before the cruise, but this time I had a lot of onboard credit. Uphappy. Always good to read the fine print ;) * All prices in USD are subject to change without notice. Link to comment Share on other sites More sharing options...
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