true45 Posted June 16, 2011 #1 Share Posted June 16, 2011 Anyone else out there having a problem with the Celebrity website - can't take the usual path to check price on booking Caribbean cruise early 2012? I don't mean through facebook - another thread says that is easier but I am not signed up. Yes, I know I'm behind the times :D Thanks. Link to comment Share on other sites More sharing options...
texkan Posted June 16, 2011 #2 Share Posted June 16, 2011 Anyone else out there having a problem with the Celebrity website - can't take the usual path to check price on booking Caribbean cruise early 2012? I don't mean through facebook - another thread says that is easier but I am not signed up. Yes, I know I'm behind the times :D Thanks. I am also having problems with Celebrity Cruises new feature for checking future cruises. The page tells me it is searching and then just stops :( Link to comment Share on other sites More sharing options...
2blueyam Posted June 16, 2011 #3 Share Posted June 16, 2011 I believe they only found out about the new search page on facebook, not that there are actually finding cruises on Facebook. There is a new search page, so if you bookmarked the old one, it probably won't work any more. If you go back to the home page and go through the find a cruise, I would expect you should be able to get there to check the prices. My cruise is only 11 days out and is sold out, so I am not really checking prices at this point, but the new search page does seem to have some good features. Link to comment Share on other sites More sharing options...
texkan Posted June 16, 2011 #4 Share Posted June 16, 2011 I believe they only found out about the new search page on facebook, not that there are actually finding cruises on Facebook. There is a new search page, so if you bookmarked the old one, it probably won't work any more. If you go back to the home page and go through the find a cruise, I would expect you should be able to get there to check the prices. My cruise is only 11 days out and is sold out, so I am not really checking prices at this point, but the new search page does seem to have some good features. Tried that and it did not work. Link to comment Share on other sites More sharing options...
true45 Posted June 16, 2011 Author #5 Share Posted June 16, 2011 no luck either way Link to comment Share on other sites More sharing options...
Tenn4ever Posted June 16, 2011 #6 Share Posted June 16, 2011 I think X is working on a new search engine. Maybe there are kinks in it. I had a lot of problems with searching the deck plans yesterday. The page would freeze or scroll way up too far and I would have to bring it back down several times before I could look at it. Link to comment Share on other sites More sharing options...
true45 Posted June 16, 2011 Author #7 Share Posted June 16, 2011 Thanks all. Linda Link to comment Share on other sites More sharing options...
lsb48154 Posted June 16, 2011 #8 Share Posted June 16, 2011 Glad to hear that I am not alone in having difficulty (that is, no success) with the new site. Hopefully the problems will soon be resolved. Link to comment Share on other sites More sharing options...
heathjen Posted June 16, 2011 #9 Share Posted June 16, 2011 They seem to have changed the way you search so I deleted my cookies and temporary internet files and it works now Link to comment Share on other sites More sharing options...
ramman Posted June 16, 2011 #10 Share Posted June 16, 2011 Just worked OK for me. Link to comment Share on other sites More sharing options...
CathyCruises Posted June 16, 2011 #11 Share Posted June 16, 2011 Yup, worked for me too. Link to comment Share on other sites More sharing options...
true45 Posted June 16, 2011 Author #12 Share Posted June 16, 2011 Deleted cookies, etc. NO change - still can't search bookings in carib Link to comment Share on other sites More sharing options...
texkan Posted June 16, 2011 #13 Share Posted June 16, 2011 Deleted cookies, etc. NO change - still can't search bookings in carib Just tried the Caribbean again (12pm Central) and no luck. Link to comment Share on other sites More sharing options...
RLO944 Posted June 16, 2011 #14 Share Posted June 16, 2011 I cant check prices on any cruises as of today. Worked fine yesterday. I check prices for our cruise every day. :( Link to comment Share on other sites More sharing options...
Rare ORV Posted June 16, 2011 #15 Share Posted June 16, 2011 Those that are having trouble might post what browser they're using. I can't use Chrome on Oceania's website but can on X. It might be a similar problem. Link to comment Share on other sites More sharing options...
true45 Posted June 16, 2011 Author #16 Share Posted June 16, 2011 I'm using explorer -- like other poster, fine yesterday, no good today, just weird. Link to comment Share on other sites More sharing options...
texkan Posted June 16, 2011 #17 Share Posted June 16, 2011 Just tried Firefox - does not work Sarfari - works Link to comment Share on other sites More sharing options...
Christine Frances Posted June 16, 2011 #18 Share Posted June 16, 2011 I think they are changing the cruise search feature. When I used to click "plan a cruise" I was taken to the cruise calendar - now it has a different way to search - but nothing happens:confused: Link to comment Share on other sites More sharing options...
TxTravelTeam Posted June 16, 2011 #19 Share Posted June 16, 2011 Anyone else out there having a problem with the Celebrity website - can't take the usual path to check price on booking Caribbean cruise early 2012? I don't mean through facebook - another thread says that is easier but I am not signed up. Yes, I know I'm behind the times :D Thanks. I had this trouble with Chrome, but not with Firefox. Maybe try a different browser. or, you can check Expedia or something similar. Link to comment Share on other sites More sharing options...
Elusive_Cruiser Posted June 16, 2011 #20 Share Posted June 16, 2011 Deleting cookies and temporary internet files worked for me :) Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted June 17, 2011 #21 Share Posted June 17, 2011 I use IE both at work and at home. After deleting cookies from both computers I was able to check prices from work and from home. Mary Lou Link to comment Share on other sites More sharing options...
cruisecrasy Posted June 17, 2011 #22 Share Posted June 17, 2011 Odd behavior I agree...Got fed up so clicked on the ships I wanted and found their itineraries but still had problems booking.. Hope this gets solved quickly - shldn't happen really with so-called experts doing it - Its costing the cruiseline customers - they will go to a TA instead - I know I am...and then they have to pay commissions...:( Link to comment Share on other sites More sharing options...
Italy52 Posted June 17, 2011 #23 Share Posted June 17, 2011 I had this trouble with Chrome, but not with Firefox. Maybe try a different browser. or, you can check Expedia or something similar. I had trouble with Firefox but not with Internet Explorer --- weird. Link to comment Share on other sites More sharing options...
RLO944 Posted June 17, 2011 #24 Share Posted June 17, 2011 We have two PC's one has IE version 9 and it will not allow any celebrity cruise destination checks at all. Other PC has IE version 8 and it works interacts with Celebrity cruise searches and price checks just fine. Called Celebrity 800 number and spoke with a booking agent he was also unable to log into their web site to view cruise searches from his PC. Called Celebrity 800 number again 2 hours later and spoke with a different booking agent and he was able to get into the celeberty.com web site and bring up all cruise searches with no problem . Celebrity problem may be with the IE version ????? Link to comment Share on other sites More sharing options...
true45 Posted June 17, 2011 Author #25 Share Posted June 17, 2011 RLO944 - getting weirder & weirder. This morning, got an email from an internet travel agency advertising the cruise I was price checking about $150pp less than the prices as I was checking them for a few months now. This morning deleted cookies again, went on Celebrity website & prices were displayed NOT REDUCED. Since TA's cannot discount, I don't know why they would be different? Is this the new Tuesday deal for next week? Link to comment Share on other sites More sharing options...
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