Haven't even sailed yet and already HAL is fabulous and their employees are great!

[slomotion]

We are yet to set foot on our ship and already HAL is treating us as if we have reserved the Penthouse Verandah Suite. (We haven't)

 

Each phone call has been answered by a very polite and savvy HAL Staffer. (Yeah HAL !!) Questions about the reservations, our flights, room amenities etc. have all been responded to by people who know the business, know HAL, and real care about us.

 

We are experienced travelers and cruisers (Crystal, Celebrity, Princess, (RCI) and this will be our first and I'm sure NOT the last with HAL.

 

So far, they are top-notch and we've not yet set sail.

 

A BIG round of applause from us for HAL

[eh2zed]

Good to hear the favourable experiences as well.

[Krazy Kruizers]

Good to hear that HAL is taking care of all your questions.

[tcook052]

Which ship and cabin have you reserved, out of pure curuisity? :)

[sail7seas]

Good to hear.

 

The crews on the ships are just as good. :) We cann't say enough good things about the crews on all HAL ships.

 

Hope you have a great cruise.

[slomotion]

Which ship and cabin have you reserved, out of pure curuisity? :)

 

Oosterdam is the ship

 

Cabin # is personal information

[tcook052]

Oosterdam is the ship

 

Cabin # is personal information

 

Thanks, though I actually wasn't asking for your specific cabin number, just the type of cabin such as Verandah VF, C outside, K inside, etc. :)

[Himself]

We are yet to set foot on our ship and already HAL is treating us as if we have reserved the Penthouse Verandah Suite. (We haven't)

 

Each phone call has been answered by a very polite and savvy HAL Staffer. (Yeah HAL !!) Questions about the reservations, our flights, room amenities etc. have all been responded to by people who know the business, know HAL, and real care about us.

 

We are experienced travelers and cruisers (Crystal, Celebrity, Princess, (RCI) and this will be our first and I'm sure NOT the last with HAL.

 

So far, they are top-notch and we've not yet set sail.

 

A BIG round of applause from us for HAL

 

The HAL staff you encouter on the ship will be equally good or even better. The ship staff and employees are outstanding!

[slomotion]

Thanks, though I actually wasn't asking for your specific cabin number, just the type of cabin such as Verandah VF, C outside, K inside, etc. :)

 

It is a verandah

[kazu]

Have a great cruise Slomo - HAL staff will impress you far more than the telephone people - at least that's been my experience - and a very good thing ;) Staff on HAL are very, very special IMO:D

[tcook052]

It is a verandah

 

Good. HAL's verandah cabins are spacious and well laid out and I very much enjoyed a similiar stateroom on Oosterdam's sister Vista class ship the Zuiderdam. Happy sails! :)

[jschm27]

We just got off WESTERDAM. It was my DMIL's first cruise. She was very impressed with the service she received onboard. She uses a walker and she couldn't take a few steps away from the Lido before a steward was helping her by carrying her plate. She had one carry her plate all the way to the Crow's Nest on one occasion and to our stateroom on another. Every crew member we passed greeted us and smiled :)

 

John