avidreader13 Posted September 4, 2011 #26 Share Posted September 4, 2011 Just called NCL and they said that we will hit Costa Maya on Thursday, Cozumel on Friday so two ports will be cancelled. There will be an OBC offered but I forgot to ask how much. Link to comment Share on other sites More sharing options...
dasmonkey Posted September 4, 2011 #27 Share Posted September 4, 2011 Tropical Storm Lee Norwegian Spirit will remain at sea today, September 4, awaiting an opportunity for safe arrival to New Orleans. At this time, the ship is anticipated to arrive in New Orleans on Monday, September 5 in the late evening once berthing space at the pier becomes available. When the ship is alongside, guests will have the option to disembark Monday evening using the easy walk-off program or they can stay onboard until Tuesday morning if they need assistance with their luggage. Embarkation for the September 4 Norwegian Spirit cruise will take place on Tuesday, September 6 beginning at 11 am. Guests are asked to delay their arrival at the pier to Tuesday, September 6. The ship is expected to sail at 5 pm. Because of the delay, Norwegian Spirit will sail a revised itinerary calling in Costa Maya and Cozumel, Mexico. Guests will receive a two-day refund based on the cruise fare paid as an on-board credit. Link to comment Share on other sites More sharing options...
SnootieTootie Posted September 4, 2011 #28 Share Posted September 4, 2011 NCL is offering a two day refund, in the form of an on board credit. I understand that this is weather related, and I am trying to be sensible. What I do not understand is: NCL is making provisions for the Spirit passengers that are coming in tomorrow evening by giving them the option of either staying overnight Monday evening, or walking off the ship. There are no provisions made for those of us that are stranded in New Orleans now. Link to comment Share on other sites More sharing options...
SnootieTootie Posted September 4, 2011 #29 Share Posted September 4, 2011 She is sitting at http://www.sailwx.info/shiptrack/shiplocations.phtml?lat=26.2&lon=-88.3&radius=300 I believe that is over 200 miles away. It is about 106 miles just to travel up the river. The river was closed on Friday so there is no way she entered the river. Okay found it. What they are looking at is a TUGBOAT south of NOLA called SPIRIT. Dave Thanks Dave! Link to comment Share on other sites More sharing options...
jetskier Posted September 4, 2011 #30 Share Posted September 4, 2011 NCL is offering a two day refund, in the form of an on board credit. I understand that this is weather related, and I am trying to be sensible. What I do not understand is: NCL is making provisions for the Spirit passengers that are coming in tomorrow evening by giving them the option of either staying overnight Monday evening, or walking off the ship. There are no provisions made for those of us that are stranded in New Orleans now. That is where travel insurance comes in under the Trip Delay section. It will pay for your meals and accomodation. (you have to submit a claim upon your return) Dave Link to comment Share on other sites More sharing options...
dow cruiser Posted September 4, 2011 #31 Share Posted September 4, 2011 "I understand that this is weather related, and I am trying to be sensible. What I do not understand is: NCL is making provisions for the Spirit passengers that are coming in tomorrow evening by giving them the option of either staying overnight Monday evening, or walking off the ship. There are no provisions made for those of us that are stranded in New Orleans now." by SnootieTootie I'm guessing that NCL is thinking that most passengers stuck on the Spirit can't make their arrangements for Monday night being stuck on the ship so NCL is helping that way. And I'm guessing that most people stranded in NO waiting for the Spirit to arrive can make their arrangements easier. Hope people bought the right kind of travel insurance. Now I know I won't cruise during hurricane season. I feel bad for everyone one involved. Link to comment Share on other sites More sharing options...
avidreader13 Posted September 4, 2011 #32 Share Posted September 4, 2011 Definitely won't be traveling during hurricane season again either, lol. We bought insurance so we will be covered but it's been super stressful to me, especially because we have two young kids and my brother and SIL came along for a special family vacation and I was the one who planned the whole trip. I'm guessing this is why the rates were cheaper and we got a kid's sail free promo. :D Link to comment Share on other sites More sharing options...
terracool Posted September 4, 2011 #33 Share Posted September 4, 2011 NCL is offering a two day refund, in the form of an on board credit. I understand that this is weather related, and I am trying to be sensible. What I do not understand is: NCL is making provisions for the Spirit passengers that are coming in tomorrow evening by giving them the option of either staying overnight Monday evening, or walking off the ship. There are no provisions made for those of us that are stranded in New Orleans now. I'm not sure what provisions for new passengers are available to NCL to give. They have a group of passengers who have been stuck in NO for a few days - disappointing and frustrating, to be sure - who at least have been on land the whole time and presumably able to find hotels. They have another group of passengers who have been stuck on the ship for a few days as it loiters out to sea waiting for a chance to get in. Many of these passengers, presumably, have missed their travel arrangements and have had no opportunity to make any arrangement for travel, hotel, or anything else. I don't think NCL would kick the current pax off the ship late evening or at night with nowhere to go, and I suspect that the new pax also would not want this, when it comes right down to it. That doesn't mean it's not frustrating and disappointing - I know it must be. I just don't see what else NCL can do as far as deciding when to kick the current pax off the boat. And 2/7 OBC is pretty nice! I'd be very disappointed about the changed itinerary, but I'd also be tempted to pamper myself like nobody's business with all that OBC! . Link to comment Share on other sites More sharing options...
jetskier Posted September 4, 2011 #34 Share Posted September 4, 2011 Spirit is going 8.5 knots in 10 foot seas with the wind gusting 37 knots. About 160 miles from the mouth of the river. The Triumph is about 30 miles behind her going 6.6 knots in 7 foot seas with winds gusting to 50 knots. http://www.sailwx.info/shiptrack/shipposition.phtml?call=C6TQ6 Dave Link to comment Share on other sites More sharing options...
rvsullivan Posted September 4, 2011 #35 Share Posted September 4, 2011 And it's the river pilots that have closed the river. Carnival is stranded too. Not much that can be done. If you have insurance, you should be pretty much made whole. No insurance could really suck. Hope everyone gets a good 5 days out of it. Link to comment Share on other sites More sharing options...
jetskier Posted September 4, 2011 #36 Share Posted September 4, 2011 Carnival just sent out this text message CARNIVAL TRIUMPH - 9/5/11 The Carnival Triumph will be delayed arriving in New Orleans from its previous cruise on Monday, 9/5/11. Weather permitting, the ship is tentatively scheduled to dock at 3:00PM. Because of limited parking and seating facilities at the terminal, please do not proceed to the cruise terminal until 7:00PM. Embarkation is scheduled to take place from 7:00 -10:00 PM and there should be no impact to our scheduled itinerary. . Another update will be provided no later than 10:00AM on Monday to confirm our plans for the day. We encourage guests to sign up for text updates by texting CCL3 to 36500 So that sounds like the Spirit will pull into the Julia St terminal if she is docking at 5pm. Dave Link to comment Share on other sites More sharing options...
nanners Posted September 5, 2011 #37 Share Posted September 5, 2011 We are supposed to be on the Spirit that is delayed and wanted to get a room. Is the insurance that everyone is talking about covering their hotel/meals purchased through NCL? My parents were told a hotel room would not be covered because it is weather related. They purchased the insurance through NCL. Thanks for any info. Nanners Link to comment Share on other sites More sharing options...
jetskier Posted September 5, 2011 #38 Share Posted September 5, 2011 We are supposed to be on the Spirit that is delayed and wanted to get a room. Is the insurance that everyone is talking about covering their hotel/meals purchased through NCL? My parents were told a hotel room would not be covered because it is weather related. They purchased the insurance through NCL. Thanks for any info. Nanners They would have to read their policy. Some folks buy theirs through the cruiselines others through their Travel Agent and others independantly. Mine is through my travel agent with Access America as the underwriter. My policy would have covered me in this situation. Here is the verbiage from the policy. When it applies: Your travel is delayed for six or more consecutive hours for one of the following covered reasons. Section 2: What this certificate includes: Strike or common carrier delay Your departure is delayed by a common carrier Your departure is delayed by an unannounced strike Quarantine You are quarantined Natural disaster There’s a natural disaster Politics, violence or theft Your passports, money or other travel documents are lost or stolen Your travel is delayed by a hijacking Your travel is delayed by civil disorder or unrest What it covers Please refer to letter of confirmation to confirm coverage and limits in your plan Meals, accommodation and transportation Reasonable expenses for meals and accommodation while you’re delayed Reasonable additional transportation expenses Special limit Maximum of $150 per person per day, up to the limit shown on your letter of confirmation Benefits are payable under travel delay or missed connection coverage not both. The policy defines Natural disaster A large-scale extreme weather or environmental event that damages property, disrupts transportation or endangers people. Examples include: earthquake, fire, flood, hurricane, or volcanic eruption. Link to comment Share on other sites More sharing options...
avidreader13 Posted September 5, 2011 #39 Share Posted September 5, 2011 We are supposed to be on the Spirit that is delayed and wanted to get a room. Is the insurance that everyone is talking about covering their hotel/meals purchased through NCL? My parents were told a hotel room would not be covered because it is weather related. They purchased the insurance through NCL. Thanks for any info. Nanners We got ours through an internet website in which you can compare policies. We bought the Travel Guard one. They said we would be covered for hotel, food and transportation. Link to comment Share on other sites More sharing options...
thescot123 Posted September 5, 2011 #40 Share Posted September 5, 2011 We got ours through an internet website in which you can compare policies. We bought the Travel Guard one. They said we would be covered for hotel, food and transportation. That is good news that Travel Guard will cover you. That is the company I always use for insurance. Have yet to use the insurance but it gives you piece of mind. Will be on the Spirit at the end of Oct and keeping my fingers crossed that the Atlantic calms down. Hurricane season ends Nov 30th with the peak being around now. Feel sorry for all those passengers stuck in N.O. It is not fun to be touring a city in the rain and wind. Link to comment Share on other sites More sharing options...
jetskier Posted September 5, 2011 #41 Share Posted September 5, 2011 The Spirit is now outside the South Pass. http://www.marinetraffic.com/ais Put in Norwegian Spirit as the vessel name. Dave Link to comment Share on other sites More sharing options...
nanners Posted September 5, 2011 #42 Share Posted September 5, 2011 Thanks JETSKIER & AVIDREADER for your answers. We will be calling the insurance company to find out the details. Heading to New Orleans now. Thanks again, Nanners Link to comment Share on other sites More sharing options...
jkloni Posted September 5, 2011 #43 Share Posted September 5, 2011 The Spirit is now outside the South Pass. http://www.marinetraffic.com/ais Put in Norwegian Spirit as the vessel name. Dave Looks like the Spirit and Triumph are in the same area south of the Pass. Did I read (somewhere, because I've read so much) that the Spirit is coming in today 9/5 and the Trimph is coming in tomorrow 9/6? Answered my own question about the Spirit.... From NCL's website - Tropical Storm Lee Norwegian Spirit will remain at sea today, September 4, awaiting an opportunity for safe arrival to New Orleans. At this time, the ship is anticipated to arrive in New Orleans on Monday, September 5 in the late evening once berthing space at the pier becomes available. When the ship is alongside, guests will have the option to disembark Monday evening using the easy walk-off program or they can stay onboard until Tuesday morning if they need assistance with their luggage. Embarkation for the September 4 Norwegian Spirit cruise will take place on Tuesday, September 6 beginning at 11 am. Guests are asked to delay their arrival at the pier to Tuesday, September 6. The ship is expected to sail at 5 pm. Because of the delay, Norwegian Spirit will sail a revised itinerary calling in Costa Maya and Cozumel, Mexico. Guests will receive a two-day refund based on the cruise fare paid as an on-board credit. Link to comment Share on other sites More sharing options...
jkloni Posted September 5, 2011 #44 Share Posted September 5, 2011 Looks like the Spirit and Triumph are in the same area south of the Pass. Did I read (somewhere, because I've read so much) that the Spirit is coming in today 9/5 and the Trimph is coming in tomorrow 9/6? Answered my own question about the Spirit.... From NCL's website - Tropical Storm Lee Norwegian Spirit will remain at sea today, September 4, awaiting an opportunity for safe arrival to New Orleans. At this time, the ship is anticipated to arrive in New Orleans on Monday, September 5 in the late evening once berthing space at the pier becomes available. When the ship is alongside, guests will have the option to disembark Monday evening using the easy walk-off program or they can stay onboard until Tuesday morning if they need assistance with their luggage. Embarkation for the September 4 Norwegian Spirit cruise will take place on Tuesday, September 6 beginning at 11 am. Guests are asked to delay their arrival at the pier to Tuesday, September 6. The ship is expected to sail at 5 pm. Because of the delay, Norwegian Spirit will sail a revised itinerary calling in Costa Maya and Cozumel, Mexico. Guests will receive a two-day refund based on the cruise fare paid as an on-board credit. And looks like the Triumph is coming in this afternoon before the Spirit - CARNIVAL TRIUMPH - 9/5/11 The Carnival Triumph will be delayed arriving in New Orleans from its previous cruise on Monday, 9/5/11. Weather permitting, the ship is tentatively scheduled to dock at 3:00PM. Because of limited parking and seating facilities at the terminal, please do not proceed to the cruise terminal until 7:00PM. Embarkation is scheduled to take place from 7:00 -10:00 PM and there should be no impact to our scheduled itinerary. Another update will be provided no later than 10:00AM on Monday to confirm our plans for the day. We encourage guests to sign up for text updates by texting CCL3 to 36500. We're sorry Mother Nature is not cooperating with us. We look forward to welcoming guests aboard the Carnival Elation & Carnival Triumph! All other sailings departing on or after Monday, September 5, 2011 will continue to operate as scheduled. In the event we need to make a deviation to the itinerary, we will update our guests. Link to comment Share on other sites More sharing options...
jetskier Posted September 5, 2011 #45 Share Posted September 5, 2011 Triumph is now coming up the South Pass. The Spirit should be next. Then there are the 12 or so tankers and freighters that also in line to come in. Dave Link to comment Share on other sites More sharing options...
jkloni Posted September 5, 2011 #46 Share Posted September 5, 2011 Triumph is now coming up the South Pass. The Spirit should be next. Then there are the 12 or so tankers and freighters that also in line to come in. Dave You'll get on the Triumph today? And then when she leaves, the Spirit will berth? Got it. Link to comment Share on other sites More sharing options...
jetskier Posted September 5, 2011 #47 Share Posted September 5, 2011 You'll get on the Triumph today? And then when she leaves, the Spirit will berth? Got it. Yes, I am on the Triumph. She is docking at 5pm, boarding 8:30-10:30pm. Departure at 11pm. The NCL Spirit is just starting her run up the river. Just now passing the entrance buoy. I would guess her docking at around 5:30-6pm at the Julia St terminal. They will move her up to the Erato St terminal at a later time. Dave Link to comment Share on other sites More sharing options...
vols_159 Posted September 5, 2011 Author #48 Share Posted September 5, 2011 That is good news that Travel Guard will cover you. That is the company I always use for insurance. Have yet to use the insurance but it gives you piece of mind. Will be on the Spirit at the end of Oct and keeping my fingers crossed that the Atlantic calms down. Hurricane season ends Nov 30th with the peak being around now. Feel sorry for all those passengers stuck in N.O. It is not fun to be touring a city in the rain and wind. Which policy do you normally buy and how much is it? ive been looking in travel insurance but its all confussing Link to comment Share on other sites More sharing options...
avidreader13 Posted September 5, 2011 #49 Share Posted September 5, 2011 Which policy do you normally buy and how much is it? ive been looking in travel insurance but its all confussing I went to insure my trip.com (hope I can say that) and plugged in the amount of our trip, including airfare and then did the comparison amongst the insurance companies. The price will be dependent upon how many people you have and which company you choose. Link to comment Share on other sites More sharing options...
Rare mitsugirly Posted September 5, 2011 #50 Share Posted September 5, 2011 After doing donuts...it's good to see her finally coming in. Link to comment Share on other sites More sharing options...
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